AdComm Digitel
2.7 of 5 6 reviews
www.adcommdigitel.com Fairfax, VA 1000 to 5000 Employees

AdComm Digitel Reviews

Updated Mar 24, 2014

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2.7 6 reviews

                             

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Bernadette Wilcox


60% of employees recommend this company to a friend
6 Employee Reviews
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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Silly Metrics, Tricks Are For Kids

Service Technician (Current Employee)
Newport News, VA

I have been working at AdComm Digitel full-time for more than a year

ProsMade decent money, got to interact with different people and problems everyday, great staff to work with, enjoyed working with new products and technology

ConsRude customers (but that's expected in customer service), dependence on dumb metrics and scripts instead of actual service, busy store and poor waiting times affected scores more than actual service (thanks to stupid scripts and papers that needed to be signed)

Advice to Senior ManagementOnce every 3 month General Manager visits aren't enough to truly know what goes on in the stores everyday

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
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Poor Management

Sales Associate (Former Employee)
Dundalk, MD

I worked at AdComm Digitel full-time for more than a year

ProsThere are no Pro's to working here.

ConsThe only manager for this location was the District Manager and he would only assist when he wasn't busy, The store would go weeks without proper inventory and with no assistance when help was needed with scheduling.

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Not the best place to work.

Anonymous Employee (Current Employee)

I have been working at AdComm Digitel

ProsLearn different information about the products being sold, by way of interaction.

ConsLow pay. A lot of hours. Horrible management.

No, I would not recommend this company to a friend

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Wages no longer competitive, stores overstaffed for traffic

Store Manager (Former Employee)
Richmond, VA

I worked at AdComm Digitel full-time for more than a year

ProsIt's a paycheck. That's about it. Decent assortment of phones and accessories but not a lot of negotiating power to close a sale.

ConsQuotas too high for the number of people fighting for the sales. Very low hourly wages for both employees and managers. Not much chance to move up in the company. Plenty of chances to have things charged back against commissions.

Advice to Senior ManagementFix your pay plans.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

good people make the job

Senior Hybrid Technician (Current Employee)
Waldorf, MD

I have been working at AdComm Digitel full-time for more than 3 years

Prospay was okay while I was going to school and in the beginning it was a very stress free job. The people I worked with were amazing but as time went on Sprint wanted to go in a different direction ie more rules more restrictions on their third party stores etc. Adcomm Digitel as a whole was one of the best companies I have ever worked for.

Consoffering more affordable healthcare 401k benefits work/life packages would help. Marrow mack was a bit much but did help in the long run.

Advice to Senior ManagementCommunication is key but honesty is the house.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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One of the best jobs I've ever worked

Sales Representative (Former Employee)
Bowie, MD

I worked at AdComm Digitel

Pros-Pays is great (what you put in is what you get out)
-Management way great we were a family
-Not only did you learn the ins and outs of the wireless industry you also left out a better person.

Cons-Bad location not that much business but we still sold our behinds off
-More phones would have been better but we never complained

Advice to Senior ManagementKeep up the good work. Be firm when needed

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at AdComm Digitel reviews and ratings — including employee satisfaction and approval rating for AdComm Digitel CEO Bernadette Wilcox. All 6 reviews posted anonymously by AdComm Digitel employees.