Adobe Reviews

Updated September 18, 2014
Updated September 18, 2014
1,064 Reviews
3.9
1,064 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Adobe President and CEO Shantanu Narayen
Shantanu Narayen
762 Ratings

Review Highlights

Pros
  • Company offers great benefits; flexible time-off policy; decent work-life balance (in 133 reviews)

  • Good gym, great benefits, overall more positive experiences than bad ones (in 79 reviews)


Cons
  • work-life balance; the pressure comes from the top and it's hard to resist giving in (in 23 reviews)

  • senior management do not communicate well with employees of all levels (in 37 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    Good company, great products, rudderless sales organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Adobe full-time for more than 5 years

    Pros

    Seven years with Adobe- it has a great reputation due to the industry leading creative products consumers know well. Solid benefits (standard insurance, 401K 50% match up to 6%, gym membership reimbursement, free Adobe software but the best benefit has been the employee stock purchase program over the past couple of years with the rising stock price) ...and workplace amenities (gym, cafe, indoor basketball court, rock climbing wall, etc.) Great co-workers, intelligent people with a fun and social work environment. Beautiful, contemporary building and workspace. You couldn't really ask for more from this aspect.

    Cons

    This review is specifically meant for those looking to enter the sales org (digital marketing BU.) Adobe is a typical, large organization that's over-managed with little benefit being created by these redundant layers of "management." Because of this, a slow, clunky, unresponsive sales organization is what you'll find that weakens the ability to compete. Innovation and growth comes through start-up acquisition, not internally.
    Matt Thompson (SVP of sales/field ops at Adobe) is great and I have a lot of respect for him, however, Garrett Ilg recently came on under Thompson and disrupted a once healthy and proud sales team. His background (SAP) seems to be more operational in nature than sales related and he has shown little regard for the health of the overall sales culture and morale. In 2012, within 6 months of Ilg taking over, I would estimate that 1/3 of our long-time, over-achieving sales employees left the org before the end of the year. Because of the internal haphazard mess Ilg had commissioned and half implemented, a number of the sales teams did not have an official, finalized comp. plans (or finalized territory assignments for that matter) until more than half way through the year and even after that point., changes were still being made.
    Management attempted to minimize organizational damage (specifically relating to the digital marketing BU) and attrition in 2013 with a few band-aid fixes but then continued its free fall in 2014. My specific group has seen a 50% turnover this year alone with pretty much everyone that remains fielding recruiter calls for the time being.
    I write this because Adobe has great people, products and potential, but less than stellar vision and organizational structure due to (in my opinion) a lazy management team who's not willing to truly innovate, roll up their sleeves and understand what is happening on the front lines. They instead rule down from their high tower with an iron fist, opting to yell or send out a blistering email in place of true pragmatic management. An example of this is with my new direct VP after the Ilg restructure. I saw him a total of two times over a 2 year period. He would promise us that he was coming out, however, like clockwork, would come up with some excuse or "injury" as to why he had to put the visit off "this time." To be honest, I don't think sales guys mind not having to see their VP all that often, but it has lead into a disintegration of a once proud culture and disconnect with his sales units. Many of these large software companies become technology graveyards for this very reason. In finishing up, I also want to point out that I am not a disgruntled employee that had a brief stint at Adobe- I have continually exceeded quota each year and have attended Adobe's Platinum Club for their top-achieving account executives.

    Advice to ManagementAdvice

    I think most of what I mentioned above will be helpful for management to take into consideration. In short, WAY too many layers of management. The leaders in place don't seem to be in touch with what is happening on the front lines. They act more like overpaid accountants than actual managers with little added benefit. They simply roll up reports each week and push it up to the next guy, who does the same up to the next guy and on and on. Many of the lower level leaders are scared to run key concerns or issues up the chain that would be pertinent to the health of the org, due to fear of their future ability to move up the management chain. This has cultivated weak leadership that has infiltrated the management chain at all levels. Also, Adobe management does not recognize the high value and tribal knowledge of seasoned sales reps. Garrett Ilg appears to believe that he has created a system where they can simply plug-in any Joe salesperson into his haphazard mess of a system and they will pick right up and immediately produce. He is blind to see it doesn't work this way at Adobe. With as many products we are responsible for understanding, how each of our tools plug into the larger digital marketing strategy, the coordination with other team members and months (if not a full year) it requires a comprehensive ramp-up period to get all of this down. It really appears that he is doing his best to force out experienced, higher-paid reps and plug in entry level, inexperienced reps they can pay less. We have already seen the wall that our BU has hit with this methodology. Also of note, it has been quietly passed around the org that there is a pay raise cap with all internal promotions to no more than a 7% increase. There is no faster way to dismantle a team with experience & industry expertise than failing to pay market rate for your top-performing reps.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager  in  San Jose, CA
    Current Employee - Finance Manager in San Jose, CA

    I have been working at Adobe full-time for more than 5 years

    Pros

    Flexible, Great people and benefits

    Cons

    Unfortunately, not much growth opportunity.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Mostly Great Company - But watch out for annual Dec redundencies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Consultant  in  San Francisco, CA
    Former Employee - Senior Technical Consultant in San Francisco, CA

    I worked at Adobe full-time for more than 5 years

    Pros

    Great work evirnoment, and good work-life-balance, above average salary, and culture

    Cons

    Middle management, annual December redundencies

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great Place to Work

    Current Employee - Senior Manager  in  New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at Adobe full-time for more than a year

    Pros

    Care about their employees, Great benefits, Flexible schedules

    Cons

    Can't really think of many cons. Wish they offered better salary raises but at least they do it unlike some other companies.

  6. 2 people found this helpful  

    Great company, departmental deficiencies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Lehi, UT
    Current Employee - Anonymous in Lehi, UT

    I have been working at Adobe full-time for more than a year

    Pros

    Employee Stock Purchase Program.
    Stocked break rooms with some free food.
    Activities/Pro bono/Corporate Events.
    Software Purchase Program.
    Health/Wellness Benefit.
    Gym, Basketball Court indoor and outdoor.
    Cafe is mostly decent for lunch (reasonably priced).

    Cons

    Difficult to move up. Mismanagement and disincentive to go above and beyond for your job. You don't move up unless someone leaves, and even then that is no guarantee because someone could be hired in from the outside above you.
    Feedback given is often ignored.
    Shares/incentives kept at higher levels - not much trickle down.

    Advice to ManagementAdvice

    Shantanu is great, as is most of the senior staff. They have embraced the Cloud.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great place to work, difficult place to get a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Instructional Designer  in  San Jose, CA
    Current Employee - Senior Instructional Designer in San Jose, CA

    I have been working at Adobe full-time for more than 3 years

    Pros

    Great people, great work life balance (depending on your manager/job role of course), great benefits.

    Cons

    Everyone here is very "nice". More difficult conversations need to be happen on a regular basis. Politics can be an issue depending on which group you're working with and how much proximity you have to the upper crust of leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great people, lots of fluff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead Software Engineer  in  Lehi, UT
    Former Employee - Team Lead Software Engineer in Lehi, UT

    I worked at Adobe full-time for more than 3 years

    Pros

    The benefits are amazing, the people I worked with are even better. Stock plans are fantastic and there are a lot of fun little perks (cell phone plan, company parties, etc).

    Cons

    Lack of strong leadership leaves cross team coordination and vision much to be desired. In such a large organization it's critical to keep all products that are part of a "suite" aligned in vision. This lack of leadership left good projects abandoned or severely delayed and unnecessary duplicated efforts.

    Advice to ManagementAdvice

    Please get aligned. You have amazing people at your disposal, put the pride down and work towards a unified agenda not a personal agenda.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great camaraderie between team members and a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead  in  San Jose, CA
    Current Employee - Technical Lead in San Jose, CA

    I have been working at Adobe full-time for more than 5 years

    Pros

    flexible hours, work life balance and very talented people around to learn from

    Cons

    If you do an awesome job it might go unnoticed unless you flaunt it!

    Advice to ManagementAdvice

    Should do more towards career growth of employees

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Excellent Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Devops Engineer  in  Seattle, WA
    Current Employee - Devops Engineer in Seattle, WA

    I have been working at Adobe full-time for more than 10 years

    Pros

    Benefits are good:
    24 Days PTO, two week long holiday breaks (which don't count against PTO).
    Medical is solid.
    Stock grants are nice.
    Realistic work hours.
    Free parking and bus pass.
    Nice tuition re-imbursement.
    Career advancement is encouraged, training and career-focused learning are emphasized toward that end.

    Cons

    Duplication of team functions in segregated silos. Valuable experience may be cordoned off.
    Bureaucratic processes may block projects, be aware that any new process encountered may take more time than expected.
    Territoriality of middle management, though not as pernicious as some Puget Sound area software companies, is present. Advise caution when proceeding with projects that cross manager boundaries.

    Advice to ManagementAdvice

    Keep focused on outcomes: when a process isn't producing good results and capabilities, it's time to prune that process.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Jose, CA
    Former Employee - Director in San Jose, CA

    I worked at Adobe full-time for more than 3 years

    Pros

    Collaborative culture, good compensation, work life balance

    Cons

    Moves slow; unclear career path

    Advice to ManagementAdvice

    Quicker decision making; career path

    Recommends
    Neutral Outlook
    Approves of CEO

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