Glassdoor is your free inside look at Advance America reviews and ratings — including employee satisfaction and approval rating for Advance America CEO J. Patrick O'Shaughnessy. All 49 reviews posted anonymously by Advance America employees.
41% of the CEO
J. Patrick O'Shaughnessy
Current Employee – been working at Advance America
Pros – there are very few to mention
Cons – Upper Management, being treated like a corporate puppet not being hired to actually manage a store
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-03 04:08 PDT
Former Employee – worked at Advance America part-time for less than a year
Pros – I didn't see any pros of this company.
Cons – Work hours. Upper management is pushy and make insulting remarks to store managers who don't meet quota. Calling store managers lazy is very unprofessional. The work hours are horrible especially when business is slow. There's no advancement opportunities. Too much favortism.
Advice to Senior Management – Change your local management, area and district. Hire people that know how to manage staff properly and are very personable.
No, I would not recommend this company to a friend
2013-05-08 06:48 PDT
Former Employee – worked at Advance America full-time for more than 3 years
Pros – The only pro is that you get a paycheck every two weeks.
Cons – Disrespectful management, benefits are well below industry standards, no loyalty, only feedback is negative, stressful environment in both stores and in the corporate office.
Advice to Senior Management – Easy and cost free benefit is allowing corporate staff business casual attire, improve the overall benefits package it is absolutely awful, provide for a 401K match, communicate with non-management as if they are human beings and treat them with some respect. All the corner office senior management is about themselves, it's one power trip after another. Respect, respect, respect...show a little.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-17 17:15 PDT
Former Employee – worked at Advance America full-time for less than a year
Pros – Great pay. No micromanaging. Extrememly Autonomous.
Cons – Coventry schedules the members and several felt they were harrassed and received numerous phone calls(despite saying no several times) to agree to the assessment. Many times the members were very upset that they were forced to agree to have the assessment done and did not realize the value and reasons for the assessment.
It was also very difficult to know who to report to, where to send your expense reports, PTO requests, benefits inquiries, etc. Management was constantly changing.Essentially no communication from management.
You are terminated with very little notice. Just "the contracts weren't renewed. Bye."
Advice to Senior Management – Communicate with the NP's in the field.
No, I would not recommend this company to a friend
2013-03-29 18:47 PDT
Current Employee – been working at Advance America full-time
Pros – Better pay than competitors, great atmosphere, friendly people, cares about safety, the customers are awesome for the most part, friendly and knowledgable upper management, good hours
Cons – long days on big paydays-expected though it the biz, insurance went up, only one Sat off a month is the main complaint
Advice to Senior Management – Let us have more than one sat off a month as a policy not just as a special request
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-09 11:24 PST
Current Employee – been working at Advance America full-time for more than a year
Pros – hours, customers, management, DDO is great!
Cons – pay to little for everything they want you to do
Advice to Senior Management – Keep it up!!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-31 16:28 PST
1 person found this helpful
Current Employee – been working at Advance America full-time for more than a year
Pros – Consistent full time hours, good security measures for employes, Gaining a lot of experience dealing with money, checks, and banking related activities.
Cons – Dealing with large amounts of money, mandatory working Friday and Saturday, frequently working alone from open to close, no bonus incentive for customer service representatives for meeting budget every month; only managers and higher ups receive bonus's.
Advice to Senior Management – No matter how busy or slow the store might be there should always be two people working at all times for both effective teamwork and personal safety.
No, I would not recommend this company to a friend
2012-11-11 08:42 PST
Former Employee – worked at Advance America full-time for more than a year
Pros – My shift started late enough to get my kids off to school; it's an easy job, not demanding at all, not much thinking required. The manager I worked with was amazing and I was happy to see her each day.
Cons – It's very much an entry-level, revolving door job; employees are treated like numbers; doesn't pay enough to pay my bills; no room for advancement, professional growth, or sharing of ideas and suggestions. The store is a very bare-bones operation. Very repititious and boring, no challenges. Mileage reimbursement didn't even compensate the cost of starting my car up (25-cents per mile)
Advice to Senior Management – I felt like I didn't matter in the scheme of things. The pay was low, the PPO health insurance was so expensive, mileage reimbursed at 25-cents per mile. Really? Have you seen the cost of gas?
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-08 14:12 PST
Former Employee – worked at Advance America full-time for more than 10 years
Pros – Making a difference in coaching employees to meet career goals
Cons – disconnect between management and field level operations
Advice to Senior Management – incorporate small company family values at the corporate level.
Yes, I would recommend this company to a friend
2012-09-11 07:49 PDT
Current Employee – been working at Advance America full-time for more than 7 years
Pros – The Hours Are good, No work on sundays,Great customers,Easy Bonus
Cons – Uper Management.
They want to do some much while working alone in the cener.
Marketing
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-23 19:18 PDT
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