Advance Auto Parts Reviews

Updated July 31, 2015
6 reviews filtered by
  • Memphis, TN
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4.1
Rating Trends
Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
5 Ratings

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • There are good team members working there (in 22 reviews)

Cons
  • no feedback from upper management (in 69 reviews)

  • The district managers only care for them selves (in 28 reviews)

More Pros and Cons

6 Employee Reviews

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  1. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Memphis, TN
    Current Employee - Retail Sales Representative in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    Great place to learn about automobile industry they offer a lot of free training With great benefits flexible hours 401k , insurance , stock investment, good paid and loving people.

    Cons

    Sales program by company is based on how much you get paid per hour the more you make the more you have to sale , some customer can be a pain in the .... but just focus and it will be ok

    Advice to Management

    Stay on the top of everything. ..


  2. Helpful (1)

    Retail Parts Pro Manager

    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN

    I worked at Advance Auto Parts full-time

    Pros

    They will move you up quickly if you come to work and put forth the effort to sale.

    Cons

    The pay sucks and you won't get many hours unless you're in full-time management.

    Advice to Management

    Pay your employees more if you would like to keep them.


  3. Helpful (5)

    Fast-paced, but understaffed often

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Parts Pro in Memphis, TN
    Current Employee - Retail Parts Pro in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Advance Auto Parts full-time (Less than a year)

    Pros

    Full-time, full benefits after 90 days, most employees are down-to-earth and hard-working.

    Cons

    High turnover, store is understaffed most of the time. Management is more concerned about running lean on hours than they are about providing the best customer service possible.

    Advice to Management

    If "Service is our best part", staff the stores with more than a skeleton crew so we can actually show the customers that service is REALLY our best part.


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  5. OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAM in Memphis, TN
    Former Employee - CAM in Memphis, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time (More than a year)

    Pros

    Some freedom-company car was good.

    Cons

    As a CAM no help from DL to improve customer service.

    Advice to Management

    Award based on field performance not on relationship to superiors.


  6. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Memphis, TN
    Current Employee - Store Manager in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    growth potential, working enviroment, the company has very good benifits and works well with the team to get the most out of you

    Cons

    lots of changes going on in sales and inventory levels, some what behind the competition on stock assortment. just growth pains


  7. Good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Memphis, TN
    Current Employee - Assistant Manager in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (Less than a year)

    Pros

    Most employees do their jobs. The GM will help you attain your goal if you do your job. The company is stable and you need not worry about the business closing.

    Cons

    Hours and days change almost weekly making it hard to plan anything. Hard to get 40 hours a week even at full-time. Be sure the work load is shared or you will be the one doing most of the work.

    Advice to Management

    Better control of how many employees and work hours/days.



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