Advance Auto Parts

  www.advanceautoparts.com
  www.advanceautoparts.com

Advance Auto Parts Reviews in Memphis, TN

Updated September 27, 2014
Updated September 27, 2014
733 Reviews
2.8
733 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
431 Ratings

Review Highlights

Pros
  • If you know nothing about cars you can learn a lot (in 14 reviews)

  • Good benefits, fellow employees are good to work with (in 20 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 68 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 27 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Fast-paced, but understaffed often

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro in Memphis, TN
    Current Employee - Retail Parts Pro in Memphis, TN

    I have been working at Advance Auto Parts full-time (less than an year)

    Pros

    Full-time, full benefits after 90 days, most employees are down-to-earth and hard-working.

    Cons

    High turnover, store is understaffed most of the time. Management is more concerned about running lean on hours than they are about providing the best customer service possible.

    Advice to ManagementAdvice

    If "Service is our best part", staff the stores with more than a skeleton crew so we can actually show the customers that service is REALLY our best part.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CAM in Memphis, TN
    Former Employee - CAM in Memphis, TN

    I worked at Advance Auto Parts full-time (more than an year)

    Pros

    Some freedom-company car was good.

    Cons

    As a CAM no help from DL to improve customer service.

    Advice to ManagementAdvice

    Award based on field performance not on relationship to superiors.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Memphis, TN
    Current Employee - Store Manager in Memphis, TN

    I have been working at Advance Auto Parts full-time (more than 10 years)

    Pros

    growth potential, working enviroment, the company has very good benifits and works well with the team to get the most out of you

    Cons

    lots of changes going on in sales and inventory levels, some what behind the competition on stock assortment. just growth pains

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Memphis, TN
    Current Employee - Assistant Manager in Memphis, TN

    I have been working at Advance Auto Parts full-time (less than an year)

    Pros

    Most employees do their jobs.
    The GM will help you attain your goal if you do your job.
    The company is stable and you need not worry about the business closing.

    Cons

    Hours and days change almost weekly making it hard to plan anything.
    Hard to get 40 hours a week even at full-time.
    Be sure the work load is shared or you will be the one doing most of the work.

    Advice to ManagementAdvice

    Better control of how many employees and work hours/days.

    Recommends
    Neutral Outlook
    Approves of CEO

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