Advance Auto Parts Reviews

Updated March 26, 2015
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2.9
849 Reviews
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Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
491 Ratings

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • Team members working together to make a great environment (in 22 reviews)

Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 69 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 28 reviews)

More Pros and Cons

Employee Reviews

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  1. Best job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RPP in Tampa, FL
    Current Employee - RPP in Tampa, FL

    I have been working at Advance Auto Parts part-time (more than a year)

    Pros

    Lots of hands on management experience

    Cons

    Brakes are too short and RPP should get paid more for the knowledge they must have

    Advice to ManagementAdvice

    Management needs to be able to promote from within

    Recommends
    Positive Outlook
  2. 3 people found this helpful

    Always room for growth, but wages aren't livable. Use a job with this company as a stepping stone to greater things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Austin, TX
    Current Employee - Assistant Store Manager in Austin, TX

    I have been working at Advance Auto Parts full-time (more than 5 years)

    Pros

    You can work almost anywhere. There at Advance stores in over 36 states. Transferring from one store to another is painless.

    Medical benefits have remained solid despite other parts of the company sliding into corporate oblivion.

    One of the few retailers who willingly worked with my demanding school schedule when I put myself through my B.A.

    There is still residual evidence (senior employees) from when it was Parts America in the late '90s, a golden age when only the most knowledgeable parts and automotive people were hired to serve the public. A store that has even one of these individuals still working can do great things.

    Cons

    This company constantly chases the shareholder model, and it shows in their stock values. Inside is a very different picture.

    They expect the world of their retail employees, but are not willing to pay for the skills good parts pros and autoworkers possess. You will seldom be told how well you did at something, but you will be constantly reminded of what small things you aren't doing effectively via nagging emails.

    There is no winning in this organization, and it speaks volumes that most of the assistant managers in my region have no desire to ever take a promotion to Store Manager. They see how poorly GMs are treated, and how many thankless hours are required of the GMs.

    The company is methodically following every mistake AutoZone has made in a race to the bottom, and it breaks my heart to see.

    Advice to ManagementAdvice

    Return to a value based system that cultivates the employee, and profits will follow. The company slogan five years ago read "Our people are our best part." It was true. With the new CEO in 2008, it changed to "Service is our best part."

    The emphasis on serving the customer is laudable and important, but hiring good people, training them, and paying them a livable wage is paramount for the labor foundation of a company. i.e. Ford, CISCO, Whole Foods, and other top companies. Without a strong sales and labor force, everything else falls apart.

    A return to quality, name brand parts is also needed. Some top names have been pulled from our shelves in the last 2-3 years, with no explanation as to why.

    Doesn't Recommend
    Negative Outlook
  3. 4 people found this helpful

    Employees Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Account Manager in Little Rock, AR
    Current Employee - Commercial Account Manager in Little Rock, AR

    I have been working at Advance Auto Parts

    Pros

    Everyday is a challenge and the customers are awesome and truly value what you do for them. Everyday Heros!

    Cons

    All the good people are leaving. Has lost its true vision of service leadership.

    Advice to ManagementAdvice

    Employees are your strongest asset. You should learn to care for those on the frontline.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Albany, NY
    Current Employee - Assistant Store Manager in Albany, NY

    I have been working at Advance Auto Parts full-time (more than 10 years)

    Pros

    it is a easy job they will pay you to train

    Cons

    upper management has no clue what goes on in the stores. HR has policies and procedures that can be vetoed at any time by District manager discretion. pay is terrible for what they expect out of you and your job is threatened on a daily basis high turn over rate .

    Advice to ManagementAdvice

    a good manager can change the morale of the store but it all comes down to your district leaders. advice to them is to understand your asking management to do miracles with minimum waged people . you pay for what you get

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. A very fast past marketing department where you had to be quick on you feet to remedy support and graphic design issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support
    Former Employee - Desktop Support

    I worked at Advance Auto Parts full-time (more than 8 years)

    Pros

    Benefits and constant employment without fear of loss of a job

    Cons

    60 hour weeks and a lot of stress

    Advice to ManagementAdvice

    Appreciate your team and reward them when they are successful.

    Recommends
    Neutral Outlook
  7. Overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Birmingham, AL
    Former Employee - Assistant General Manager in Birmingham, AL

    I worked at Advance Auto Parts full-time (more than a year)

    Pros

    Fast paced fun work enviroment. If you enjoy helping people this is a great job to have

    Cons

    District level leadership likes to micro manage store managers.

    Advice to ManagementAdvice

    Listen to your store managers. They are the front line and they know their stores better than anyone else

    Recommends
    Positive Outlook
    Approves of CEO
  8. If you work hard you can move up quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Advance Auto Parts full-time (more than 5 years)

    Pros

    Advancement oppurtunities, gain sales and management experience.

    Cons

    Work life balence is terrible.

    Advice to ManagementAdvice

    Value your employees and management more. The front line = the bottom line.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. Slightly dull, but good hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Analyst in Raleigh, NC
    Current Employee - Inventory Analyst in Raleigh, NC

    I have been working at Advance Auto Parts full-time (more than a year)

    Pros

    Nothing too difficult. Pretty good pay. Good hours and always off weekends, and major holidays. Future of the company look really good since we are now the largest in the business and only getter better.

    Cons

    Can be boring, and hard to find the person that can answer specific questions.

    Advice to ManagementAdvice

    Need to work on better integration of parts, and identifying the right person for information.

    Recommends
    Positive Outlook
  10. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts

    Pros

    I worked at advance for five and a half years. There is plenty of room for growth as long as you are motivated to do so. great store teams.

    Cons

    Nothing that i can think of

    Recommends
    Positive Outlook
    Approves of CEO
  11. Salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    Good salary for starting out people.

    Cons

    Not enough money per week.

    Recommends
    Positive Outlook

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