Advance Auto Parts

  www.advanceautoparts.com
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Advance Auto Parts Reviews

Updated August 19, 2014
Updated August 19, 2014
663 Reviews

2.8
663 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
391 Ratings

Review Highlights

Pros
  • Can move up quickly and learn a lot about cars (in 13 reviews)

  • I have worked with some very good people, too bad the company doesn't recognize them (in 18 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 57 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, cleanliness of stores, knowledge of staff, fast friendly delivery team and commercial sales staff

    Cons

    Can get pretty busy dealing with do it yourself customers and phone customers, need more full time staff on hand

    Advice to ManagementAdvice

    Management needs to listen more

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    it was a overall great learning experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Driver  in  Decatur, GA
    Former Employee - Commercial Driver in Decatur, GA

    Pros

    it was ok can be a whole lot better though.

    Cons

    trying to get along with some of the managers or if you have to deal with human resources..

    Advice to ManagementAdvice

    if your employees is having some type of personal problem try if you can to try and help them to resolve to the best 0f your abilitys.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Don't expect due process or fair treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate and Mpp  in  Floral Park, NY
    Former Employee - Sales Associate and Mpp in Floral Park, NY

    Pros

    Helping customers that really appreciate your knowledge

    Cons

    Get terminated after more than 3 years of hard good work without due process for saying the wrong thing .

    Advice to ManagementAdvice

    Should give written notice of violation warning before termination and you should ask about circumstances before making decisions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good Company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They pay better than competitors. Work environment not so stressful.

    Cons

    Management doesnt get trained quickly and advancement comes slowly

    Advice to ManagementAdvice

    Provide structured training to your management candidates and follow through on progress.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Company's great, leadership leave's little to be desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Designer  in  Roanoke, VA
    Current Employee - Instructional Designer in Roanoke, VA

    Pros

    Benefits are good. There's a 401(K) match. If you like cars this is a great place to work.

    Cons

    The leadership is completely disconnected. There is no leadership development program. Upper level management has all been recruited from outside the company. Very little diversity within management and the company itself.

    Advice to ManagementAdvice

    Talk to each other. Competition is good but everyone is scared of losing their job. We routinely found ourselves reinventing the wheel when it came to video and graphical assets. Stop using fear as a tactic to motivates your subordinates. That fear just trickles down and then no one wants to work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    My experience with them went bad about 7 years ago when they told me I wont get anymore raises,because I make to much..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Parts Pro  in  Saint Louis, MO
    Current Employee - Commercial Parts Pro in Saint Louis, MO

    Pros

    you will meet different people whom is willing to teach as well as learn from u..

    Cons

    they do everything they can to keep their employees from making any extra money,bonuses but add extra duties without compensation..

    Advice to ManagementAdvice

    appreciate your long time employees and don't keep stepping on them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great career/advancement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    Pros

    Excellent growth opportunities. Promotes within. Team oriented. Great new training program, allows you to learn new skills in sales and automotive. High quality benefits package (20% Discount, Payroll deduction purchasing programs, Insurance [full time], etc). Fortune 500 company.
    I started as a part time employee with minimal automotive experience, several years customer service experience, and saw a full time promotion with pay increase in 3-4 months, promotion to assistant manager in about 15 months, and to general manager in another year.

    Cons

    Most hires start part time around $8.00-8.50/hr. There's frequent shifts in direction, often not disruptive, but sometimes tedious to train/enforce as management.

    Advice to ManagementAdvice

    The upper level teams are investing a lot of effort into molding the best auto parts retail and service environment possible. The things I found flawed as a new hire years ago are actively being corrected so at this moment I have no critiques to make.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Roanoke, VA
    Former Employee - Director in Roanoke, VA

    Pros

    Plenty of development opportunities, growing company, involved CEO

    Cons

    Similar to many other companies, you sometimes ask yourself, "Why is this person working here." It happens, and I avoided these people

    Advice to ManagementAdvice

    Continue visibility

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A challenge/opportunity daily.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA

    Pros

    If you work exceptionally hard and put yourself in the spotlight (for the right things) you may get an opportunity for advancement. That will be determined by others. Make the best of every day with your close knit team.

    Cons

    There are come good leaders in the ranks, but there are also some terrible leaders. How they got their position with no aftermarket experience baffles many. These leaders do the promoting and many have no clue.

    Advice to ManagementAdvice

    Compensation would be key, the speech is "it's your store, own it". If it was my store, I would not live in fear of HR, theft-inventory loss, staffing with no hours, and the low salaries. There are good people out there, pay them and they will stay.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Solid company, good people large growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGM40  in  San Jose, CA
    Current Employee - AGM40 in San Jose, CA

    Pros

    Growing quickly big customer commitment, good resources, client driven

    Cons

    Fortune 500 company - is a pro and a con - big resources slow to move

    Recommends
    Positive Outlook
    Approves of CEO

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