Advance Auto Parts

www.advanceautoparts.com
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Advance Auto Parts Reviews

Updated February 27, 2015
Updated February 27, 2015
816 Reviews
2.9
816 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
474 Ratings

Review Highlights

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • Team members working together to make a great environment (in 22 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 69 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Nashville, TN
    Current Employee - General Manager in Nashville, TN

    I have been working at Advance Auto Parts

    Pros

    they treat their employees more than fair and they also have one heck of a benefits package not to mention excellent opportunities for advancement within the company.

    Cons

    I personally don't consider this a bad thing but with the constant growth and change with the success of the company comes new things to learn and train on weekly.

    Recommends
    Positive Outlook
  2.  

    Hated to leave

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Roanoke, VA
    Former Employee - Anonymous Employee in Roanoke, VA

    I worked at Advance Auto Parts full-time

    Pros

    Had a great team atmosphere; heavily involved in community programs locally and nationally. Good pay and benefits, including discounted stock purchase plan. Very casual work environment. My department had great leadership.

    Cons

    Communications lacking. Multiple levels of management seemed to dilute the message-- hard to communicate a consistent message across 70,000 employees. Very capable IT department but burdened by Many projects.
    HR not as responsive as they should be: Even internal applicants were often not informed of status.

    Advice to ManagementAdvice

    Start with HR: Individually and collectively there are lots of great and capable people but they do not seem to understand the importance of keeping business partners informed. To me, this group should be the Most communicative but everyone just shakes their head and says "well, that's HR..."

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    World of difference than other parts houses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Houston, TX
    Current Employee - Key Holder in Houston, TX

    I have been working at Advance Auto Parts full-time (more than a year)

    Pros

    Flexible hours, awesome/intuitive mnagement, tons of freedom, extreme discounts and deals, plentiful education and knowledge, rapid raises and promotions

    Cons

    None for me so far, ive worked at a variety of stores in this chain but theyre all great!

    Advice to ManagementAdvice

    Keep up the great work on being human and not corporate robots.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Laid back culture - good for long haul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Process/Project Engineer in Roanoke, VA
    Former Employee - Process/Project Engineer in Roanoke, VA

    I worked at Advance Auto Parts

    Pros

    Work Life Balance, Laid Back Culture, Bonuses

    Cons

    Things just drag along some times due to the laid back culture

    Advice to ManagementAdvice

    Keep up with the acquisition strategy

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Advance Auto Parts full-time (more than 5 years)

    Pros

    Great Benefits, opportunities for growth, many locations to work at, decent support staff...

    Cons

    Low pay unless your in Management, overworked at times (especially at end of year)...

    Advice to ManagementAdvice

    One point is to promote within and listen to the stores. Upper Senior management may think they know what's best for the entire company, but each store has different needs and has its own structure that needs to bend and twist the rules to make the site successful

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good place to learn basic skills and add to your toolbox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Warehouse Worker in Tampa, FL
    Former Employee - General Warehouse Worker in Tampa, FL

    I worked at Advance Auto Parts full-time (less than a year)

    Pros

    I learnt a lot here and met a lot of good people. The pay was only average but decent benefits and the team was awesome

    Cons

    Management could have used better people skills.

    Advice to ManagementAdvice

    Treat people the way you would want to be treated.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Commercial sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts full-time (more than 5 years)

    Pros

    Moving forward and building the commercial sector. Working to better combat the competition in market.

    Cons

    Problems- company is ran as if a retail based company and structure and process are also built in that manner.
    Much harder/longer to get things accomplished due to this

    Advice to ManagementAdvice

    Decide true objectives for future and move towards those instead of half way doing both

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Retail sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Tampa, FL
    Former Employee - Retail Sales Associate in Tampa, FL

    I worked at Advance Auto Parts part-time (more than a year)

    Pros

    Easy job to perform. The pay was low but acceptable. The GMs are nice and came by the stores often. Training and certifications given while at work.

    Cons

    Again, the pay was low. Even assistant managers only made $1 more than me and they are putting in 50hr weeks.

    Advice to ManagementAdvice

    Just pay a bit more and you can guarantee a higher caliber of employee assisting your cutomers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Good blue color employer with opportunity for making a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SALES CLERK in Battle Creek, MI
    Former Employee - SALES CLERK in Battle Creek, MI

    I worked at Advance Auto Parts part-time (less than a year)

    Pros

    Large organization that gives the employee some structure to rely on, i..e training, systems, procedures.

    Cons

    Wage structure is low at the beginning. In addition, everyone starts out part time - so no benefits are available.

    Advice to ManagementAdvice

    Focus on developing your store managers - they are so important.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Long hours.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    Job security, health insurance, on the job training, fast pace, parts experience, the ability to help people, monthly bonus if you hit your sales target.

    Cons

    Long hours, company changes focus too often, low pay for both management and sales associates, understaffed stores, high turn over.

    Advice to ManagementAdvice

    It is impossible to provide legendary customer service when your store is constantly understaffed.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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