Advance Auto Parts Reviews

Updated August 26, 2015
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2.9
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Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
553 Ratings

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • There are good team members working there (in 22 reviews)

Cons
  • no feedback from upper management (in 69 reviews)

  • The district managers only care for them selves (in 28 reviews)

More Pros and Cons

1,041 Employee Reviews

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  1. Helpful (2)

    Great place to work if you're willing to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales in Saint Petersburg, FL
    Current Employee - Parts Sales in Saint Petersburg, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than a year)

    Pros

    #1: Training. You'll learn so much with this company! For free. If you want, use your training to take a basic ASE exam (and perhaps earn a pay bump!). #2: No out of pocket expenses (beyond uniforms). A mechanic can easily spend thousands buying tools and equipment each year. You won't have that issue with AAP. #3: Room for advancement. If you're a hard worker. This isn't a social club. Meet up with coworkers after work if you want to chat. Make sure your GM & DL know you're looking to advance within the company. Put your money where your mouth is! Study at home. Be on time. Be polite to the customers, and your team! Check your attitude and personal problems at the door. Smile. #4: Hours are almost always available. If your store doesn't have hours, ask your manager if any other nearby stores need help.

    Cons

    Coworkers or managers that bring their bad attitude to work with them. They can ruin your entire day.

    Advice to Management

    Have district contests for part timers that aren't eligible for bonuses or benefits. $20 gas card for 1 employee from each store that has earned the manager a bonus. Perhaps even a $500 gift card at the end of the year to one employee from each district that has been an Elite, shows up on time, works hard, etc. Show them appreciation for their hard work and dedication. The DL can choose. Just let one of the part timers get a chance to earn a decent bonus. Or maybe have them win a few paid days off. Something to show recognition to those that don't see a penny of any bonus given to the store. They helped earn that bonus too!


  2. Helpful (1)

    Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sevierville, TN
    Current Employee - Anonymous Employee in Sevierville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    The people I work with and for are awesome. I actually look forward to work. If you are lucky enough to get full time they have great benefits.

    Cons

    The only con is they only have two full time mobile parts pro ( driver ) positions. Other than that it is a great place to work

    Advice to Management

    Have less part time employees so that the good employees you have can have full time hours to provide for there families.


  3. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Small environment, 20+ employees, and I was able to benefit from a very close team. RVP and District Managers are helpful.

    Cons

    Retaining Talent is very hard when upper mgmt continuously lower the cap of new hires.

    Advice to Management

    I was in mgmt, and my advice to them is a little higher pay can lead to better success.


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  5. Administrative Assistant/Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant/Office Manager in Lexington, NC
    Current Employee - Administrative Assistant/Office Manager in Lexington, NC
    Recommends
    Positive Outlook

    I have been working at Advance Auto Parts full-time (More than 8 years)

    Pros

    Awesome Team to work for, trained, grew, and learned many skills during my 9 years of employment with Advance Auto Parts Region Office

    Cons

    None - I do Not have any CONS to submit for this company. They have been great to work for.

    Advice to Management

    Keep doing what your doing... great team to work with


  6. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Austin, TX
    Current Employee - Assistant Manager in Austin, TX
    Recommends

    I have been working at Advance Auto Parts (Less than a year)

    Pros

    good pay rate better than others auto parts stores. i m getting overtime

    Cons

    drivers and sales people get low pay rate


  7. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Advance Auto Parts full-time (More than 8 years)

    Pros

    Great company with lots of opportunity. Believe in work/life balance

    Cons

    Communication about transition and changes.

    Advice to Management

    Develop the talent within. Struggle with taking someone interested and setting realistic expectations on promotions. Be Advance and not worry about what every other competitor is doing.


  8. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Burgaw, NC
    Current Employee - Store Manager in Burgaw, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts (More than 10 years)

    Pros

    Great company to work for, I love what I do, I have been with Advance for 15 years.

    Cons

    I don't have any at the time

    Advice to Management

    Great company


  9. 41

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager
    Current Employee - Commercial Account Manager

    Pros

    team members at the field and store level are a great group to work with compatative pay

    Cons

    regional leadership is a joke, the CSM has no idea of what he is doing and does not communicate with his team and the RVP is a bully and runs their region by intimidation.


  10. Growing Pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Manager in Roanoke, VA
    Former Employee - Commercial Sales Manager in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time (More than 8 years)

    Pros

    Fortune 100 company committed to quality, team member training and carrying premium brands of aftermarket automotive parts. Acquisition of CQ & World Pac looked promising when the deal was inked in early 2014.

    Cons

    Executive management tries to steer market trends from the 30,000 ft. view, instead of listening to the leaders in the field and customer feedback.

    Advice to Management

    Trust the field leadership team's input prior to knee jerk reactions from a corporate cubicle.


  11. Helpful (1)

    Just OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commerial Parts Pro in Middletown, CT
    Current Employee - Commerial Parts Pro in Middletown, CT
    Doesn't Recommend
    Neutral Outlook

    I have been working at Advance Auto Parts full-time (More than 8 years)

    Pros

    Stock of stores is great

    Cons

    Not enough people working per shift.

    Advice to Management

    Put customers first not dollars first



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