Advance Auto Parts Reviews

Updated September 1, 2015
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2.9
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Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
555 Ratings

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • There are good team members working there (in 22 reviews)

Cons
  • no feedback from upper management (in 69 reviews)

  • The district managers only care for them selves (in 28 reviews)

More Pros and Cons

1,054 Employee Reviews

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  1. Regional Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lula, GA
    Former Employee - Anonymous Employee in Lula, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time (More than 3 years)

    Pros

    Enjoyed working with a team of professionals, positive environment

    Cons

    They laid off all administrative assistants, they forgot how important it is to have support in a business.

    Advice to Management

    Support Staff take over duties that management would have to do so they can focus on sales, which is essential in business.


  2. Helpful (2)

    Not the best time for this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    Great Benefits and pay. Good people at the regional and store level.

    Cons

    Company wants to hit financial results no matter what. They are not listening to the field. Goals are not realistic. A lot of layoffs and terminations of good people that were committed 100% to the organization.


  3. Account Receivables Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Receivables Coordinator in Philadelphia, PA
    Former Employee - Account Receivables Coordinator in Philadelphia, PA
    Approves of CEO

    I worked at Advance Auto Parts (More than a year)

    Pros

    Fast paced industry , always busy, over great employees at this company

    Cons

    Location and management located in another state .


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  5. Helpful (1)

    Retail Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Marlow, NH
    Current Employee - Retail Sales Associate in Marlow, NH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts (Less than a year)

    Pros

    Small working environment, easy to learn all coworkers and feel like an important person. Goals help to boost work ethic and make targets.

    Cons

    Goals are not properly proportioned to hours worked. No visible rewards for meeting goals and hourly wage is mediocre at best.


  6. Helpful (1)

    District Manger

    Former Employee - Anonymous Employee in Glenville, NY
    Former Employee - Anonymous Employee in Glenville, NY

    I worked at Advance Auto Parts (More than 10 years)

    Pros

    Great benefits, something new every day ,lots of travel. Ability to run district on you own

    Cons

    Its all about how much you can make for the company Team members are tied to sales per hour and dollars per transaction. Three strikes ( misses) and you are out

    Advice to Management

    Get back into taking care of the TEAM


  7. Advance auto

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Parts Pro in Indianapolis, IN
    Current Employee - Retail Parts Pro in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (Less than a year)

    Pros

    Learning experience, everyday is different.

    Cons

    People don't know what kind of car they drive and feel as though you should. Your customers think that you're a mechanic.

    Advice to Management

    No matter how hard you work there is always more stuff to do tomorrow.


  8. Fairly happy but going down slowly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    People are great. Pays the bills!

    Cons

    Becoming operational anal. Like Walmart

    Advice to Management

    Wake up and make the connection between "service is our best part" and having enough people to provide that service.


  9. Commercial parts pro

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Parts Pro in Virginia Beach, VA
    Current Employee - Commercial Parts Pro in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts (Less than a year)

    Pros

    Fun and high paced atmosphere

    Cons

    Depends on the store team

    Advice to Management

    Work with the team and help them.


  10. Helpful (2)

    Great place to work if you're willing to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales in Saint Petersburg, FL
    Current Employee - Parts Sales in Saint Petersburg, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than a year)

    Pros

    #1: Training. You'll learn so much with this company! For free. If you want, use your training to take a basic ASE exam (and perhaps earn a pay bump!). #2: No out of pocket expenses (beyond uniforms). A mechanic can easily spend thousands buying tools and equipment each year. You won't have that issue with AAP. #3: Room for advancement. If you're a hard worker. This isn't a social club. Meet up with coworkers after work if you want to chat. Make sure your GM & DL know you're looking to advance within the company. Put your money where your mouth is! Study at home. Be on time. Be polite to the customers, and your team! Check your attitude and personal problems at the door. Smile. #4: Hours are almost always available. If your store doesn't have hours, ask your manager if any other nearby stores need help.

    Cons

    Coworkers or managers that bring their bad attitude to work with them. They can ruin your entire day.

    Advice to Management

    Have district contests for part timers that aren't eligible for bonuses or benefits. $20 gas card for 1 employee from each store that has earned the manager a bonus. Perhaps even a $500 gift card at the end of the year to one employee from each district that has been an Elite, shows up on time, works hard, etc. Show them appreciation for their hard work and dedication. The DL can choose. Just let one of the part timers get a chance to earn a decent bonus. Or maybe have them win a few paid days off. Something to show recognition to those that don't see a penny of any bonus given to the store. They helped earn that bonus too!


  11. Helpful (1)

    Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sevierville, TN
    Current Employee - Anonymous Employee in Sevierville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    The people I work with and for are awesome. I actually look forward to work. If you are lucky enough to get full time they have great benefits.

    Cons

    The only con is they only have two full time mobile parts pro ( driver ) positions. Other than that it is a great place to work

    Advice to Management

    Have less part time employees so that the good employees you have can have full time hours to provide for there families.



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