Advance Auto Parts

  www.advanceautoparts.com
  www.advanceautoparts.com

Advance Auto Parts Reviews

Updated November 26, 2014
Updated November 26, 2014
735 Reviews
2.8
735 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
432 Ratings

Review Highlights

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • Team members working together to make a great environment (in 22 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 69 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to advance with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager On Duty in Rocky Mount, NC
    Former Employee - Manager On Duty in Rocky Mount, NC

    I worked at Advance Auto Parts full-time (less than an year)

    Pros

    Work schedule based on your needs.
    Open communication.
    Great place to advance.

    Cons

    The hours are not consistent sometimes.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Alright place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro in Eldorado (Argentina)
    Current Employee - Retail Parts Pro in Eldorado (Argentina)

    I have been working at Advance Auto Parts full-time (more than 3 years)

    Pros

    Great customers. Has its moments

    Cons

    Low pay. Long hours with little time off.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great Journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GM -District Manager
    Current Employee - GM -District Manager

    I have been working at Advance Auto Parts full-time (more than 5 years)

    Pros

    Been in business for more than 80 years and continues to do the things to make sure we will be around for at least the next 80 years

    Cons

    Health Benefits are tough for everyone, AAP needs to find a way to make ours better

    Advice to ManagementAdvice

    Continue to listen to the Field and make great choices to make us the best

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    fantastic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro in Louisville, KY
    Current Employee - Retail Parts Pro in Louisville, KY

    I have been working at Advance Auto Parts full-time (more than 5 years)

    Pros

    Great customer service. Great knowledge

    Cons

    availability of parts is not ALWAYS expected

    Advice to ManagementAdvice

    keep team member alert and professional

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Impressive company, very focused on executing expansion plans.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Escondido, CA
    Current Employee - Assistant General Manager in Escondido, CA

    I have been working at Advance Auto Parts full-time (less than an year)

    Pros

    If you like the car business then this is a great place to work.

    Cons

    None so far that I have encountered

    Advice to ManagementAdvice

    Keep folks in the loop during the interview process.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Advance Auto Parts full-time (more than 3 years)

    Pros

    Chance for advancement
    Strong values and ethics
    Company cares for team members and rewards them for achievements
    Forward moving company

    Cons

    System challenges
    need updated computers to achieve this

    Advice to ManagementAdvice

    Been told company is updating systems for about 3 years, have yet to see an upgrade

    Even though current system is acceptable, a new system will help us help customers better than our competion

    Right limited to what our system can do,have to use internet to get answers for customers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    Flexible hours, cleanliness of stores, knowledge of staff, fast friendly delivery team and commercial sales staff

    Cons

    Can get pretty busy dealing with do it yourself customers and phone customers, need more full time staff on hand

    Advice to ManagementAdvice

    Management needs to listen more

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great career/advancement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Advance Auto Parts full-time (more than 3 years)

    Pros

    Excellent growth opportunities. Promotes within. Team oriented. Great new training program, allows you to learn new skills in sales and automotive. High quality benefits package (20% Discount, Payroll deduction purchasing programs, Insurance [full time], etc). Fortune 500 company.
    I started as a part time employee with minimal automotive experience, several years customer service experience, and saw a full time promotion with pay increase in 3-4 months, promotion to assistant manager in about 15 months, and to general manager in another year.

    Cons

    Most hires start part time around $8.00-8.50/hr. There's frequent shifts in direction, often not disruptive, but sometimes tedious to train/enforce as management.

    Advice to ManagementAdvice

    The upper level teams are investing a lot of effort into molding the best auto parts retail and service environment possible. The things I found flawed as a new hire years ago are actively being corrected so at this moment I have no critiques to make.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Roanoke, VA
    Former Employee - Director in Roanoke, VA

    I worked at Advance Auto Parts full-time (more than 5 years)

    Pros

    Plenty of development opportunities, growing company, involved CEO

    Cons

    Similar to many other companies, you sometimes ask yourself, "Why is this person working here." It happens, and I avoided these people

    Advice to ManagementAdvice

    Continue visibility

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great company!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro in Clermont, FL
    Current Employee - Retail Parts Pro in Clermont, FL

    I have been working at Advance Auto Parts full-time (less than an year)

    Pros

    They have a great thing going. TEAM is hard to find but Advance is a great one. Started at sales and moved my way up to retail parts pro after 4 months and looking to keep moving up. Great career oppertunities.

    Cons

    The sales goals could be a tad lower and more attainable.

    Advice to ManagementAdvice

    Continue what your doing and update the system to where every store connects to make return process more efficient

    Recommends
    Positive Outlook
    Approves of CEO

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