Advanced Technology Services Reviews

Pros

Good pay and good benefits

Cons

There is no human resource department at the job site

Pros

The pay and compensation were defintely above average compared to maintenance and repair positions in other jobs. The HR department was very helpful with me concerning pay and time off issues. ATS had a strong safety program that promoted a safer work environment for both the employees and the customers.

Cons

Promises of enrolling personnel into programs where they could advance their careers were not kept. Management failed in correcting personnel shortages by letting employees go as soon as new hires checked aboard. This resulted in a revolving door pattern where those who still worked at Beltsville were being asked to work overtime and odd shifts when they could have spent more time with their families. Previous site managers allowed pay information on some employees to be carelessly leaked to the rest of the site, creating an atmosphere of jealousy and resentment among co-workers, even to the point where one employee quit because of the pay disparity.

Advice to Senior Management

Listen to the employees and strive to retain people instead of jettisoning them to maintain a "zero defect" image. When promises are made to employees concerning schools and professional growth, every effort should be made to keep those promises. Personal information such as pay needs to be better safeguarded. This could help improve morale, retention, and recruiting.

Pros

Away from corporate politics
Decent pay
Competitive benefits
Support personnel are very helpful and willing

Cons

60 hour weeks are expected
Good ole boy system very present
Sales drives operations
Incompetent middle management
Unethical treatment of employees gets swept under the carpet

Advice to Senior Management

Really listen to your site managers. The survey a joke, site managers score it to improve their sites performance metrics. Pull site managers scores out of site score and have them viewed at VP level! Urgently needed!!!

Pros

Good benefits, good starting wage only if you have a degree,and respectable with time off requests. They offer you good safety training before starting the job, but some of the training may not be relevant to the job you are doing.

Cons

My first week of on the job training consisted of sitting in a console room with someone who hated their job and really didn't care to go beyond training the basics.

My 6 month review was by a supervisor who I have never kept in contact with, but only a few times only to ask me what I was doing or why I wasn't doing something.

For my 1st year review I was reviewed by another manager to which I only met a few times with. During my review, I was told to do things to which I already have accomplished and also told to take training on things that I had gone to college for. The review was copy and paste from other employee reviews besides a few points.

When asking for a raise, I was told I could not get the raise because I had not been with the company for 18 months. Also, I was told that the standard is a 3% raise and I could not get any higher and that they would have to cut someone's raise to get me a higher percent.

Management is very disrespectful to their employees.

Do not expect to go into this company and prove that you can do the job. It is purely time based.

Advice to Senior Management

If you have two supervisors for 100+ employees and cannot keep up with knowing how your employees perform, then hire more supervisors. Stop putting off jobs on the operators and let them focus on the job at hand. It's already stressful enough with dealing directly with the customer.

Pros

Their pay is comparable to other employers in the area offering same job title with same experience, the benefits were very good and kept getting better, occasionally they'll have fun parties for their employees

Cons

ATS is a contractor mostly used to get rid of union workers. ATS has little respect among existing workers at facilities which they contract for. They often hire one person to do the job of three. It is a highly political atmosphere. Many of its supervisors foster a hostile work environment designed to pit co-workers against each other. They reward those with great patronizing skills to find upward mobility, while holding back the workers that simply come in motivated and with a good attitude. Many managers are selected based upon their ability to brown-nose, not on their leadership skills. Watch out when ATS is at risk of losing a contract, because they will 'throw you under the bus' to protect their multi-million contract. Many ATS bosses are merely concerned about keeping their jobs, even if they have to step on everybody else to do it. Not family-friendly at all. They are known as 'the flexible work force' for a reason. They will come up to you and tell you that you need to completely change your work schedule in three days to fit their needs, regardless of your family commitments. If you can't comply, you may not have a job. Don't have spontaneous things happen in your life and expect them to graciously grant you the time off you need. For example, when I called my boss after my grandpa died, the first words out of my manager's mouth were "Well, ummm, I need to know when you'll be back to work!" After hassling me about it for several minutes, finally, "Oh, I'm sorry to hear about your grandpa. Make sure you bring in a copy of his obituary to prove that you needed the time off."

Advice to Senior Management

Walk the walk, don't just talk the talk. Treat your employees that help your business succeed with the respect they deserve. ATS has a great set of core values that aren't followed at its various sites. Get out and actually meet the workers who help you succeed. Don't just put on a 'dog and pony show'. They won't be honest with you if they fear recourse.

Pros

Good work/life balance, nice people
Opportunity to talk with senior management
Fast growing company
Good opportunities by getting in with the right people

Cons

Patriarchal culture, all managers and especially senior level are all men
Most people who work here are very conservative
Boring place to work

Advice to Senior Management

Value and develop talent better
Hire a woman in an important role for once
Respect your supporting team members a little more

Pros

They do treat employees with respect and compensate more than fairly to those who perform up to the requirements of the job. They also practice what they preach by putting a mans or womans family first along with SAFETY!!!!!

Cons

A good part of management has no experience in the line of work or service that we provide to a customer, and they tend to get involved or try to help under some circumstances at the wrong time.

Advice to Senior Management

When you hire a site manager or a site supervisor it would seem to be more advantagous to hire some one with a background in the field we provide service for instead of someone who use to manage people in general.

Pros

Family Culture, Decent Benefits package

Cons

Too many layers of management
Not enough Northeast Job opportunities.

Advice to Senior Management

I don't feel it's necessary to recite core values and cultural commitments on weekly conference call....feels like brainwashing to me

Pros

ATS pays decent and gives good opportunities for young people just entering the field. The company as a whole (not just down to a site level) is very family friendly.

Cons

Advancement isn't always easy. It seems the people who are the loudest seem to get the positions they want. Also if a guy does a good job he seems to be stuck where he is.

Advice to Senior Management

Start noticing what your guys are actually doing. Not asking them to spend half of their day proving to you what they are doing.

Pros

An enduring commitment to safety, not just lip service. Excellent advancement opportunities, numerous training opportunities. Competent and professional coworkers. A company I am proud to work for. Management recognition of quality work.

Cons

As a service company, we do not have a product that I can recommend to, or have recognized by friends or family.