Advocate Merchant Solutions

  www.advopayment.com
  www.advopayment.com

Advocate Merchant Solutions Reviews

13 Reviews
3.6
13 Reviews
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Recommend to a friend
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William H. Wise IV
4 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Fast paced, high energy, work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN

    I have been working at Advocate Merchant Solutions full-time (more than 3 years)

    Pros

    Very team oriented with fun and energitic people. Good compensation with competitive salaries, generous incentives, unbeatable benefits, tranining & customer service are both top notch. There are lots of advancement possiblities in a company that is as fast growing as this one.

    Cons

    If you don't want to be a part of something bigger than yourself, this is not a place for you.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Lies are lies, no matter how AdvoPay packages them, RUN, don't walk away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchant Services Sales Representative in Orlando, FL
    Former Employee - Merchant Services Sales Representative in Orlando, FL

    I worked at Advocate Merchant Solutions full-time (less than an year)

    Pros

    They are nice to talk to on the phone and available if you are with a prospect but you won't get paid as advetised (sorry that last part is a con but they needed 20 words to post the Pros).

    Cons

    There is NO $36,000 Base Salary as posted (still is as of this writing, March, 2014) all over Career Builder. It is NOT A BASE SALARY. THERE IS NO BASE SALARY. IF YOU SELL 5 ACCOUNTS you will get your "guaranteed" $1,500 per 2 weeks (but your commissions would exceed that any way so again, NOT A BASE). Also, once in (or maybe when they are trying to recruit you), they will tell you that they pay presentations you give to your prospects. Take it from this honest business professional, you will NOT get paid on them unless THEY decide it is a presentation. I was not paid on at least 5 that I made full presentations to. Sadly it seems AdvoPay is good for merchants but folks, if they lie to their Sales Force, can you really trust them that they will not lie to your prospects or accounts? Not really. My advice is to run, don't walk. Here is more bad news. Because it is 1099, you will NOT get your state department of labor to assist you in holding them accountable to what they falsely advertised. IF THEY USE THE WORDS BASE SALARY, treat them like a BAD USED CAR SALESMAN, it is a lie. Commission ONLY just like the other Merchant companies out there.

    Advice to ManagementAdvice

    Say what you mean, mean what you say. Quit lying to under-management or directly to prospective Sales Reps to get them in the door and then "hope and maybe even pray" they don't figure out the truth that there is NO BASE SALARY. Just be honest up front.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Advocate Merchant Solutions Response

    May 14, 2014Director of Marketing

    Dear Former Employee,

    I am truly sorry for your unfortunate experience and that you feel you were given misleading information. Our sales representatives and merchants are the staple of our
    ... More

  3. 4 people found this helpful  

    Talk a good game....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advocate
    Former Employee - Sales Advocate

    I worked at Advocate Merchant Solutions full-time (less than an year)

    Pros

    Excellent merchant services sales training for new comers to the industry.

    Cons

    Inexperienced internal team impacts merchant boarding and customer service.

    Advice to ManagementAdvice

    Focus on customers and sales will follow. Streamline internal follow up with reps. Hire experienced Relationship Managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Advocate Merchant Solutions Response

    May 14, 2014Director of Marketing

    Dear Former Employee,

    I am truly sorry for your unfortunate experience. Our sales representatives and merchants are the staple of our business and we are genuinely concerned when an issue or
    ... More

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  5. 3 people found this helpful  

    Terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Advocate Merchant Solutions as a contractor

    Pros

    There really are no pros here. This was a terrible experience and the company doesn't care about its employees, except for the ones in the corporate headquarters in Fishers, IN. And it looks like they requested their corporate employees write reviews around the 14th of May. The reviews that are all positive are completely fake and read as if it were just marketing material.

    Cons

    Everything. Lack of training, horrible "mentors", terrible CEO who can't run a business. They simply rely on the turnover of new sales reps to keep their income up. They could care less if you actually make it.Be sure to check if they can actually do business in your state too before you take the job.

    Advice to ManagementAdvice

    Try running a legitimate business and actually provide the services you say you sell.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Advocate Merchant Solutions Response

    May 14, 2014Director of Marketing

    Dear Former Employee,

    I am truly sorry for your unfortunate experience. Our sales representatives and merchants are the staple of our business and we are genuinely concerned when an issue or
    ... More

  6.  

    Enjoyable Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advocate Merchant Solutions full-time (less than an year)

    Pros

    Advopay has a very talented team with great enthusiasm. They will bend over backwards to help you accomplish goals. The pay is generous and they are always adding bonus pay and incentives to keep things interesting. The company does not force or ask you to sell anything that the merchant does not need. You are always looking out for the customer's best interest, and it is expected of you to look out for the customer's best interest.

    Cons

    Industry competitors have deceived merchants. Sales is not for everyone. You have to be disciplined and have a work ethic.

    Advice to ManagementAdvice

    The Training was exactly what I was looking for.

    Recommends
    Positive Outlook
  7.  

    Great Place To Work - Excellent Place To Grow With

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN

    I have been working at Advocate Merchant Solutions full-time (more than an year)

    Pros

    I have been involved in many different companies in various leadership roles over the years and must say that being a part of this company has been by far one of the greatest business experiences to-date. As a growth operation each individual employee and/or agent has an opportunity to greatly contribute to the success of this fast pace, growth focused environment. While maybe not suited for the unmotivated, AdvoPay continually strives for greatness from each and every employee and professional sales agent. In its current capacity, AdvoPay is setting the standard for the future in credit card processing and consultative services. As these services continue to evolve employees and professional sales agents are presented the opportunity to contribute, grow, and be a part of something unique. It goes without saying that every day I look forward to my long and prosperous future with this company.

    Cons

    AdvoPay provides monthly bonus incentives, ensuring the continual financial success for each motivated sales agent. AdvoPay provides ongoing training programs and support for both employees and agents, again ensuring proper knowledge & tools necessary for a successful career with the company. Furthermore, every professional field agent has direct communication from a team of highly educated, trained and knowledgeable relationship & support managers, deployment specialist and customer service agents, thus ensuring continual sales successes and prosperous financial growth. With that said the only Con would be the result of an unmotivated employee or agent not taking advantage of the multiple educational and support resources available.

    Advice to ManagementAdvice

    Keep leading the company over the rainbow!

    Recommends
    Positive Outlook
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN

    I have been working at Advocate Merchant Solutions full-time (more than an year)

    Pros

    unique and highly competitive compensation and benefits package
    High energy fast paced work environment

    Cons

    Schedule tends to be inflexible when it comes to daily hours to work

    Recommends
    Positive Outlook
  9.  

    Wonderful Team Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN

    I have been working at Advocate Merchant Solutions full-time (less than an year)

    Pros

    Everyone works really hard as a team to ensure that the job gets done. Great incentives! Nice office environment. Friendly faces. People that strive to be the best at what they do. Nice to work for a company that believes in looking beyond what you are educated for and they know how to find suitable positions that fit well with their staff, Very people oriented company, Great Customer service to keep clients happy with their on going service.Fun and competitive!

    Cons

    If you don't like to work hard than Advopay isn't for you, there can be some long hours to maintain happy clients.

    Recommends
  10.  

    LOVE working for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fishers, IN
    Current Employee - Anonymous Employee in Fishers, IN

    I have been working at Advocate Merchant Solutions full-time (less than an year)

    Pros

    - Fun, uplifting atmosphere
    - Everyone works together as a team
    - Great benefits
    - Awesome incentives and rewards
    - Excellent training program and ongoing support
    - Clear expectations
    - Support of personal development and continuing education
    - Opportunities for growth and advancement
    - Customer service oriented
    - Outstanding leadership team; CEO is supportive and engaged
    - Employees play a direct role in the success and growth of the company

    Cons

    There are no cons. AMS represents integrity, advocacy, and tenacity in an industry that is otherwise void of such.

    Recommends
    Positive Outlook
  11.  

    Great Company to Work With!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advocate Merchant Solutions as a contractor (less than an year)

    Pros

    Everybody seems very knowledgeable about what they do. I can tell that management really takes a lot of pride in this company. Anytime I have ever needed anything there has been somebody there to help me get the correct answers. Outstanding organization.

    Cons

    I wish I could meet everybody in person. All the employees for this company seem to be very nice people.

    Recommends
    Positive Outlook

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