Aer Lingus Reviews

Updated January 6, 2015
12 reviews filtered by
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3.4
12 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Christopher R. (Christoph) Mueller
6 Ratings

Employee Reviews

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  1. Reservations Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Associate in Jericho, NY
    Current Employee - Reservations Associate in Jericho, NY

    I have been working at Aer Lingus part-time (less than a year)

    Pros

    Work from home, great training, Thanksgiving and Christmas off. Overtime for other holidays worked. Automated shift trades without approval from management once both parties agrees.

    Cons

    Long hold time to call up senior agent for assistance. Certain transactions require seniors to be involved. Bridget is short, rude and makes you feel stupid. Starting pay $12.18/hr, 15 would have been better. Need approval to work past your shift of stuck on a call and they do not want you to put a passenger on hold!?!! Catch 22

    Advice to ManagementAdvice

    Hire patient senior agents.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Learned everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aer Lingus

    Pros

    Great People to work with

    Cons

    Risky industry to work in

    Recommends
    Positive Outlook
    Approves of CEO
  3. my experience at ei as a contract employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - SCCM in Dulles, VA
    Current Contractor - SCCM in Dulles, VA

    I have been working at Aer Lingus as a contractor (more than 3 years)

    Pros

    basically we all had a set schedule and rarely ever sat on reserve

    Cons

    lack of communication with HQ

    Advice to ManagementAdvice

    respect and dignity in the work place

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  5. cabin crew

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cabin Crew in Dublin, Dublin (Ireland)
    Current Employee - Cabin Crew in Dublin, Dublin (Ireland)

    I have been working at Aer Lingus full-time (more than a year)

    Pros

    money is grand 23,600 salary.
    can love the company if play by their rules and always be enthusiastic towards the job.
    roster is very flexible.
    can bid to do early or late flights.
    staff travel amazing !

    Cons

    management can be bit off. say they do stuff then don't. but suppose thats in every company !!
    very political, seniority is a big thing in there.

    Recommends
    Neutral Outlook
  6. Civil Service Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Design in Dublin, Dublin (Ireland)
    Former Employee - Web Design in Dublin, Dublin (Ireland)

    I worked at Aer Lingus full-time (less than a year)

    Pros

    Some good people and management

    Cons

    Too many long term staff concerned with clock watching but thats also down to saleried staff having to clock in and out like shift workers. Too much time spent discussing unions and pensions no culture of responsibility amongst many staff, not dynamic. Still has a culture of a semi state

    Advice to ManagementAdvice

    Try to become more corporate and clear out the deadwood

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. Nicenvironment customers a bit tricky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aer Lingus part-time

    Pros

    Free uniform so no need to buy work clothes.

    Cons

    Shift hours tough, supervisors variable

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. Good job but little chance for major progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cabin Crew
    Current Employee - Cabin Crew

    I have been working at Aer Lingus full-time (more than 5 years)

    Pros

    Good flight discounts and flexible with your roster to create a good work/life balance

    Cons

    Just times may be on the same route for a long period of time.

  9. Good job but lack of progression within certain departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dublin, Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I worked at Aer Lingus full-time (more than 5 years)

    Pros

    Overall a good company to work for at the beginning, worked with great people who I learnt a lot from. Great perks such as travel etc....

    Cons

    Limited career progression was a massive factor as it seemed to be a case of you got a promotion on the basis of knowing someone

    Advice to ManagementAdvice

    Lead by example

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Dublin, Dublin (Ireland)
    Current Employee - Pilot in Dublin, Dublin (Ireland)

    I have been working at Aer Lingus full-time (more than 8 years)

    Pros

    Small company, ready to innovate and adapt to change. Good CEO now, Christoph Mueller knows what he's doing and has turned the airline around.

    Cons

    Not too many really. Salary and benefits are excellent. My department is small so has friendly atmosphere. Seems to be a constant race to cut costs.

    Advice to ManagementAdvice

    Work with us not against us.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Good solid job, but little chance for fast progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Dublin, Dublin (Ireland)
    Former Employee - Customer Service Agent in Dublin, Dublin (Ireland)

    I worked at Aer Lingus part-time (more than a year)

    Pros

    The company really does look after it's staff. It's well-run, and there are a lot of opportunities to make the roster work for you and have a life. Good flight discounts too.

    Cons

    You'll have to wait for somebody in senior management to die before you get a promotion. Employees are promoted based on longevity, not merit. The company is still being run as though it were a public entity

    Advice to ManagementAdvice

    Trust your employees. They are the lifeblood of the organisation. Bring somebody under 30 years of age into the management team. They might manage to shake things up a bit

    Neutral Outlook
    Approves of CEO

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