Aerie by American Eagle Reviews

Updated August 20, 2014
Updated August 20, 2014
70 Reviews

3.6
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Review Highlights

Pros
  • Great discount and wonderful product (in 14 reviews)

  • The employee discount is awesome and it was just an overall fun and enjoyable work environment (in 10 reviews)


Cons
  • Cant Keep a Consistant District Manager (in 5 reviews)

  • Yes, there are perks, but you are supposed to be paid a sufficient salary for all of the hard work they are going to expect of you (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People and Great Perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aerie Sales Associate  in  Cerritos, CA
    Former Employee - Aerie Sales Associate in Cerritos, CA

    I worked at Aerie by American Eagle part-time for more than a year

    Pros

    I loved the contests they had to reach goals, you're rewarded with great merchandise. It's easy to sell to customers and add on for a discount. Management was super helpful and understanding of everything. Great company wide discount on merchandise.

    Cons

    You had to meet lots of selling goals and make people sign up for credit cards and reward programs. You're always asked to add on to guests items in the fitting room even if they don't seem interested.

    Recommends
    Neutral Outlook
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Edison, NJ
    Current Employee - Sales Associate in Edison, NJ

    I have been working at Aerie by American Eagle part-time for less than a year

    Pros

    I love my job, the girls you work with are amazing. The discount is a bonus as well. You work with all types of personalities from the customers and also other employees.

    Cons

    You barley get shifts unless you are really good with credit which is very unfair. You work with all girls so sometimes its difficult.

    Advice to ManagementAdvice

    Love our Store manager, our DM on the other hand is very rude, inconsiderate and has no empathy about her workers.

    Recommends
    Neutral Outlook
  3.  

    Good Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Tannersville, PA
    Former Employee - Sales Associate in Tannersville, PA

    I worked at Aerie by American Eagle part-time for less than a year

    Pros

    Employee Discount, Good hours, Nice environment to work in.

    Cons

    Favortism for hours, Management had a lot of miscommunication, High school politics

    Advice to ManagementAdvice

    provide constructive criticism instead of yelling and just telling employees they're wrong

    Recommends
    Neutral Outlook
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Love the company, dissatisfied with the inconsistencies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Aerie by American Eagle full-time for more than a year

    Pros

    Amazing company, amazing benefits, and I loved what my work place culture.

    Cons

    disorganized, and lots of management turnover.

    Advice to ManagementAdvice

    In my year and a half, I had regional managers, 4 district managers. The it company, supply providers, marketing providers, and payroll made constant mistakes. keeping up with the constant inconsistencies was 75% of a job that should have been 75% customer servicing.

    Recommends
    Positive Outlook
  6.  

    Good for beginners.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Roseville, CA
    Former Employee - Sales Associate in Roseville, CA

    I worked at Aerie by American Eagle part-time for more than a year

    Pros

    Promotions easily available, Great work atmosphere, friendly co-workers.
    Very organized and structured training. Great Discount.

    Cons

    Unpredictable hours, sometimes I would get 25 hours a week, next week I would get 4. Sometimes I felt discriminated against. Management was young and inexperienced.

    Advice to ManagementAdvice

    Care about your old employees and your new employees.

    Recommends
    Positive Outlook
  7.  

    Friendly workplace, sometimes a lot of pressure to sell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Concord, CA
    Former Employee - Sales Associate in Concord, CA

    I worked at Aerie by American Eagle part-time for less than a year

    Pros

    Good pay, amazing benefits including tons of free products.

    Cons

    Lots of pressure to sell, and obtain new credit cards.

    Recommends
    Positive Outlook
  8.  

    Relatively easy job, not a lot of hours, about $1.00 pay raise over 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales
    Former Employee - Cashier/Sales

    I worked at Aerie by American Eagle for more than 5 years

    Pros

    40% off merchandise at Aerie and American Eagle, Easy job.

    Cons

    There was a Low pay rate,as well as, low hours.

    Advice to ManagementAdvice

    Do not make employees be all over a customer when they walk through the door.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Thankful for what i've learned but so happy toquit and be out of retail.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aerie by American Eagle

    Pros

    Discount. Contests. Most customers were easy to sell to.

    Cons

    Turnover in upper management. I had 4 SMs in 4 years. Turnover within the store. My best associates and management members left for higher paying jobs. The floorsets were always stressful, we never had enough payroll for them and a lot were on school nights and my best associates were in community college. As you get older, working with high school and college girls gets really old. I was tired of being a baby sitter.

    Advice to ManagementAdvice

    Don't put too much of a work load to DMs to cause them to quit. Move floorsets back to Fri and Sun nights for associate availability. Counter offer good talent to retain a good team.

  10.  

    Increased my work experience and taught me about customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aerie Sales Associate  in  Saint Cloud, MN
    Former Employee - Aerie Sales Associate in Saint Cloud, MN

    I worked at Aerie by American Eagle part-time for more than a year

    Pros

    Flexible schedule, fun environment, dedicated people to work with. Great discounts at Aerie and American Eagle. Mangers were very concerned with how the employees were doing personally and in a work environment. Managers cared whether or not employees were understanding their work.

    Cons

    Often times unorganized and messy workplace. Schedule sometimes unpredictable and other employees were often asking for their shift to be traded.

    Advice to ManagementAdvice

    Keep employees more focused and trained better.

    Recommends
    Neutral Outlook
  11.  

    Unstable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aerie by American Eagle for more than 3 years

    Pros

    Great discount and wonderful product

    Cons

    Long Hours and no work life balance

Worked for Aerie by American Eagle? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.