Aerocare Reviews

Updated July 22, 2015
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12 Employee Reviews

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  1. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aerocare

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    This company is always growing so there are many opportunities that are provided.

    Cons

    This company does not offer any incentives to further education of employees.


  2. Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Aerocare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You get to help sick patients get the care they need.

    Cons

    CSR's are less than helpful and often jealous of the reps. A lot of intention sabotage goes on with this. Unsupportive management when problems arise makes it a recipe for disaster with physicians/offices.

    Advice to Management

    Take care of problems when they happen.


  3. Worst company I've ever worked at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Smyrna, GA
    Former Employee - Driver in Smyrna, GA

    I worked at Aerocare

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nothing I can think of

    Cons

    Moral is low. Management disrespect for employees, especially drivers. If you're not a sales person they treat you like a nobody.

    Advice to Management

    Stop bragging and learn how to treat the employees right.


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  5. Less than professional and ethical.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aerocare

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Larger company, so benefits were decent.

    Cons

    No consistency in the operations or processes.


  6. First 2 years we had a great and caring team. We love our patients!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Magnolia, AR
    Former Employee - Customer Service Representative in Magnolia, AR

    I worked at Aerocare full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I enjoy going to work there first couples years. I love my staff and the manager was awesome to work with. She train me on a lot of positive stuff I needed to know in the medical field and what to watch for on audits. If I had a problem with patient she was there to help out. Every morning we had a meeting to discuss what happen during the day and also how the patients doing.

    Cons

    AR and LA Medicaid is a challenge to get them to pay for equipment.

    Advice to Management

    Wish the district manager would have work one on one with the manager to get he/she train for the spot for the manager. Instead of making them figure it out by their self.


  7. Service tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aerocare

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    It was a really easy job. It was nice helping people. Easy to get time off. Nice bonuses the other drivers

    Cons

    The management sucks. All they are concerned with is money and cutting costs. It's a cheap company and they are petty.

    Advice to Management

    Stop being cheap and be fair to employees


  8. Lack of good management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aerocare

    Pros

    I liked the people I worked with

    Cons

    Think twice if you do not have experience with DME. They say they will train but there is not a free moment to do so, then you seemed to be looked down on in the process. The incoming calls interrupt you achieving what needs to be done on a daily basis even with up to six people handling them. I seemed to think "there has to be a better way", but who am I? Just a CSR!! A lot of frustration within the environment with management...yet no one addresses it. Bottom line is the sales representative's run the show bringing in the income and management knows who they must cater to. Glad to be gone

    Advice to Management

    Hire someone to do specific jobs and let them handle that job!! Do not put 5 other things on their plate. The "Aerocare way" can definitely be improved, starting with location managers.


  9. Helpful (2)

    Sales/Marketing: Lack of structure and support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales/Marketing Representative
    Current Employee - Sales/Marketing Representative

    I have been working at Aerocare full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Make your own schedule. Compensation decent considering what your responsibilities are.

    Cons

    No corporate structure, each location is run as its own small business with major problems. No support from staff outside of your location. Training is subpar. Money wasted on expensive dinners when it could go to additional and more informative training and/or salaries. Flat vehicle allowance regardless of the size and mileage driven month to month.

    Advice to Management

    Develop and enforce a corporate handbook, to promote structure, and consistency within branches and regions.


  10. It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN

    I have been working at Aerocare full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    fulltime, good co workers, easy work, no drama with co workers, which is unusual working with all women

    Cons

    low potential for growth in this company, they are not willing to pay for really good employees to keep them, which is why I don't see much growth occurring in the near future.


  11. AeroCare taught me about Medicare Appeals and Quality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Appeals Processor in Wesley Chapel, FL
    Current Employee - Medicare Appeals Processor in Wesley Chapel, FL

    I have been working at Aerocare part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work from home, gaining experience in Medicare policies and procedures.

    Cons

    No supervision, difficult to get answers to questions

    Advice to Management

    Maintain open communication



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