Aetna

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Aetna Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.2 493 reviews

69% Approve of the CEO

Aetna Chairman, President, and CEO Mark T. Bertolini

Mark T. Bertolini

(235 ratings)

62% of employees recommend this company to a friend

Review Highlights

Pros
  • Fast paced environment; flexibility for work at home; opportunity for advancement(in 102 reviews)

  • so far more paid time off as well as more emphasis on work/life balance(in 36 reviews)


Cons
  • I do find that I have a very good work/life balance, at least I did before I had to change positions(in 21 reviews)

  • Employee health insurance benefits are very expensive and coverage limited(in 28 reviews)

493 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Pretty good experience

    Teleworker (Current Employee)

    ProsWonderful co- workers who are always willing to assist. Salary is competitive. Great 401 k.

    ConsConstant changes. Processes change often. Feel like we're re- inventing the wheel at times.

    Advice to Senior ManagementKeep us in the loop. We don't want to be the last to know...

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Excellent company to work for

    Cvty to Aetna (Current Employee)

    Prosvery much of a self service employer for a work from home employee with excellent support from H.R. and technical support

    ConsSo many workshops and initiatives there is not enough time to take part as the work schedule is very busy

    Advice to Senior Managementundercover boss!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Excellent company

    Customer Service Representative (Former Employee) Middletown, CT

    ProsVery structured but organized company.

    ConsThe parking at this facility was terrible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    Lots of genuinely nice people work at Aetna and it's subsidiaries.

    Anonymous Employee (Former Employee)

    ProsThe company is inclusive, very casual when it comes to open participation. They inherently work in team structures. Knowledge is shared and management seems to appreciate input/new ideas.

    ConsThe firewalls amongst and between corporate and all the nascent companies makes calendaring very challenging and is too time consuming,adversely affecting productivity .

    Advice to Senior ManagementWork on an internal solution, vis a vis a separate Intranet, for all the employees, contractors, etc. to have access to on site and off site to bridge interactive involvement and communications.

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    • Approves of CEO

     

    Management is wonderful/Great work-life balance!

    RN Case Manager (Current Employee) Atlanta, GA

    ProsCompany values! Work-life Balance! No micromanaging.

    ConsCan be monotonous. Cubicles. Virtual training.

    Advice to Senior ManagementThank you for allowing us to put the member first and focus on The Aetna Way!

    Yes, I would recommend this company to a friend

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    Unfavorable Experience

    Anonymous Employee (Current Employee)

    ProsCo-workers are great and supportive. Management micro-manages.

    ConsCall Center expectations are unrealistic.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Toxic Work Environment

    Anonymous Employee (Former Employee) Hartford, CT

    ProsTele-working heavily supported, pockets of very good and smart employees,

    Conseverything is a fire drill, executive management is akin to Game of Thrones, huge institutional inertia,
    antiquated IT platform, duplication of effort, precepts do not match words with actions, under investment in
    core infrastructure

    Advice to Senior ManagementGet a president or COO who is empowered to systematically overhaul infrastructure and service operations across the enterprise

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Able to be a Strong Patient Advocate (RN) but working for Big Business mentality

    Registered Nurse (Current Employee) Hartford, CT

    ProsLike what I do on a day to day basis and have the ability to work at home. Compensation when figured into an hourly pay is okay, it's fair. Work-life balance is okay there is some flexibility. My immediate supervisor is very good. Overall I am a happy Aetna employee.

    ConsBig business, job security is always in question. Squeezed for more and more, disposable employee culture. Work in crisis mode till burn-out. Employee health insurance benefits are very expensive and coverage limited. Aetna can write a great benefit package but they do not provide that great package to their employees. I always wonder if the C-suite has the same benefit package.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    Aetna was an okay place to work.

    Health Care Consultant RN (Former Employee) Sandy, UT

    ProsAllowed to telecommute, timely raises, okay benefits. I believe the intent is to provide a good product.

    ConsLots of change, pressure to do more with less resources, minimal chance for promotion. I worked in a place where micromanagement was the norm, and metrics were the only way you were measured, not by any other means. Being given minimal time to take a bio break or get a breather. Had to spend many hours after work catching up, of course I was salaried, but there was no other way to get the very redundant work done.

    Advice to Senior ManagementSo many layers, and the top layers have no clue what is happening in the trenches. Very frustrating to have change coming down on top of you, and such pressure put on the people actually having contact with the members.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Awesome work from home opportunity but medical benefits are not good.

    Senior/Lead Informatics Analyst (Former Employee) Pittsburgh, PA

    ProsRemote/tele work, training opportunities, online job boards and intranet are very easy to use. Pto and sick time accrual

    ConsMedical benefits have high deductibles and dont cover much anyway.

    Yes, I would recommend this company to a friend

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