Aetna
3.2 of 5 482 reviews
www.aetna.com Hartford, CT 5000+ Employees

Aetna Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.2 482 reviews

                             

69% Approve of the CEO

Aetna Chairman, President, and CEO Mark T. Bertolini

Mark T. Bertolini

(227 ratings)

62% of employees recommend this company to a friend
482 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Fast paced environment; flexibility for work at home; opportunity for advancement"
    in 90 reviews
  • "so far more paid time off as well as more emphasis on work/life balance"
    in 29 reviews
Cons:
  • "I do find that I have a very good work/life balance, at least I did before I had to change positions"
    in 20 reviews
  • "Each year's health insurance costs more with lesser benefits and higher deductibles"
    in 25 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    1 person found this helpful  

    Excellent company to work for

    Cvty to Aetna (Current Employee)

    Prosvery much of a self service employer for a work from home employee with excellent support from H.R. and technical support

    ConsSo many workshops and initiatives there is not enough time to take part as the work schedule is very busy

    Advice to Senior Managementundercover boss!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent company

    Customer Service Representative (Former Employee)
    Middletown, CT

    ProsVery structured but organized company.

    ConsThe parking at this facility was terrible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Lots of genuinely nice people work at Aetna and it's subsidiaries.

    Anonymous Employee (Former Employee)

    ProsThe company is inclusive, very casual when it comes to open participation. They inherently work in team structures. Knowledge is shared and management seems to appreciate input/new ideas.

    ConsThe firewalls amongst and between corporate and all the nascent companies makes calendaring very challenging and is too time consuming,adversely affecting productivity .

    Advice to Senior ManagementWork on an internal solution, vis a vis a separate Intranet, for all the employees, contractors, etc. to have access to on site and off site to bridge interactive involvement and communications.

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    • Culture & Values
           
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    • Approves of CEO

     

    Management is wonderful/Great work-life balance!

    RN Case Manager (Current Employee)
    Atlanta, GA

    ProsCompany values! Work-life Balance! No micromanaging.

    ConsCan be monotonous. Cubicles. Virtual training.

    Advice to Senior ManagementThank you for allowing us to put the member first and focus on The Aetna Way!

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great company to work for

    Consultant (Current Employee)

    ProsVery innovative...flexibility to work at home or in the office...rewards employees for their work

    Conspolitics, need to provide more transparency

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Work/Life Balance
           
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    Very nice work environment

    Business Analyst (Current Employee)
    Hartford, CT

    ProsMost of the employees i have worked with are very positive minded and dedicated. Nice work environment.

    ConsSome people discriminates between vendor and corporate employees.

    Advice to Senior ManagementNothing as such

    Yes, I would recommend this company to a friend

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    Great Company poor mid and front line management

    Disability Claims Manager (Former Employee)
    Plantation, FL

    ProsGreat benefits , and Job can be rewarding and opportunities for advancement are vast.

    ConsMiddle management and Frontline management bar is set to high for employees to achieve any kind of satisfaction or reward for the work. The moto of Doing more with Less should not compromise the employees state of being and health. No work life balance. And most of Middle and frontline management fail to follow company core values. Most have no interpersonal skills and do not value the employees at all.

    Advice to Senior ManagementMiddle and front line managers need more softskills training in turn they would be more engaged with there employees and expectations would actually reward the employees not punish them .

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Aetna was an okay place to work.

    Health Care Consultant RN (Former Employee)
    Sandy, UT

    ProsAllowed to telecommute, timely raises, okay benefits. I believe the intent is to provide a good product.

    ConsLots of change, pressure to do more with less resources, minimal chance for promotion. I worked in a place where micromanagement was the norm, and metrics were the only way you were measured, not by any other means. Being given minimal time to take a bio break or get a breather. Had to spend many hours after work catching up, of course I was salaried, but there was no other way to get the very redundant work done.

    Advice to Senior ManagementSo many layers, and the top layers have no clue what is happening in the trenches. Very frustrating to have change coming down on top of you, and such pressure put on the people actually having contact with the members.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    There is good and bad.

    IT Professional (Current Employee)
    Hartford, CT

    ProsThe company has a good strategy and will probably do very well over the next few years. Flexible schedules including work at home.

    ConsThe company doesn't value IT employees. There has been at least one round of layoffs, and some times more, every year that I've been there. At least 80% of IT got a $0 raise this year. They also have a policy in which you can't bring on new IT hires in CT. If a hire is to be made, it needs to be in a lower cost state.

    Advice to Senior ManagementIT is not a blue collar job. You are pushing talent out the door for short term gain.

    – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Fair work environment. Upper Management was quite unorganized

    Registered Nurse (Former Employee)
    Blue Bell, PA

    ProsChoosing working hours was beneficial.
    Working conditions were optimal

    ConsPay was poor across the board.

    Advice to Senior ManagementMore organization needed.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Aetna reviews and ratings — including employee satisfaction and approval rating for Aetna CEO Mark T. Bertolini. All 482 reviews posted anonymously by Aetna employees.