Aetna Reviews

Pros

Nice office, good location, you can work at home in certain positions

Cons

Horrible management, too many clicks, pay is way too low, they constantly do lay offs so the people left do the work of all the ones laid off

Advice to Senior Management

Learn how to treat people and talk to people with respect. I cant tell you how many times Ive overheard managers yelling at employees in front of other employees!

Pros

Modern and clean work environment. Nice air conditioned offices. Updated technology. Good online tools for doing your work. Flexible work schedules.

Cons

Weak leadership. Incompetence is tolerated if you are "in" with the head of human resources. Not safe to speak your opinion or share ideas that don't directly make HR leaders look good. All the good people leave to join other companies.

Advice to Senior Management

Dear Senior Management: it is time for a change in the HR department. Find a real HR leader with courage and relevant experience. Toss out all the "yes" people in the next layer of management, too. Aetna can do better.

Pros

Telework options, work/life balance, employee discounts

Cons

Lack of career advancement, frequent layoffs

Advice to Senior Management

Needs to take more chances in hiring and promotions instead of looking for people to already know the job so you won't have to spend any time training.

Pros

Ok pay, allows to work at home,great co workers,some good manager,limited advancement

Cons

poor benefits, limited locations,too big

Advice to Senior Management

offer more advancement opportunities to your employees,keep them happy and your customers will be happy

Pros

Good training and good pto time bank allows for time off. Raises are based on merit and come quite often if you are producing.

Cons

Management expects results almost immediately when you come out of training, this is not always possible as the job takes at least 6 months to get used to.

Advice to Senior Management

Allow a trainee more time to get up to speed when they are fresh out of training. Let a mentor spend more time with trainees.

Pros

laid back and straight forward work environment

Cons

generic micro management, petty competition between employees

Advice to Senior Management

stop micro managing....its really petty

Pros

. The favoritism amongst managers and some employees is disturbing. The salaries are low and growth opportunities are non-existing. Employees are quitting two per week because of the conditions at this site. Most of the employees are looking for other jobs. You can't get time off without getting a bad mark on your file even if you have hours available and most of the employees are on some sort of write up. Upper management need to change the people they have supervising employees. Bring a group of managers that have advanced degrees and a minimal of five year’s experience. This company is being driven by incompetent people who still believe their management style from the 1980’s is still prevalent.

Cons

Favoritism, horrible benefits, low pay, no growth opportunities, outdated computer system, inexperienced management team.

Advice to Senior Management

Stop doing the same thing and expecting different results, address low ratings by our customers by giving the employees the tools to take care of our customers the right way. Pay our employees based on the market valure. We are the lowest paid reps out of all the other carries. Hire people with management experience and that hold advanced degrees. Stop giving reps errors for silliness and praise reps for a job well done.

Pros

The company is well aware of the importance of communicating health and well being to it's employees. Plenty of information on having a healthy lifestyle is shared and available to all who request it.

Cons

Unfortunately, people will throw each other under the bus within this company. After having worked there for a number of years, I've seen more people sabatoge or throw each other under the bus than I have at most other companies. There are many people (including managers) who will be smiling to your face and praising you to others in front of you, but these same individuals will backstab the same people they are praising when the opportunity for them to gain or not get thrown out of the company during the next round of layoffs.

Some of my colleagues and I are strongly keeping our eyes out for opportunities outside of Aetna. Too much Hollywood type backstabbing occurs here for me to continue stomaching.

Unfortunately, very negative company that places an angelic face in the eyes of it's employees until it's too late for them to do anything.

Advice to Senior Management

Please find a way to change the negative, non-trusting environment that Aetna has become. If it doesn't change, Aetna will find itself in many more "actionable" items in the future.

Pros

The bonuses, pay , benefits and time off are ok

Cons

Growth opportunities are misleading. Hard to grow professionally

Advice to Senior Management

Superviosr are not very professional

Pros

The PTO is great! Management is very flexible with your schedule. No micromanagement at least not in my team. Extremely stable. Co-worker are very friendly.

Cons

no professional growth, no personal growth, lack of morale, a lot of unneccessary politic. They have a boy club... not good at all. Some manager don't back up their team. Very disorganized, lack of communication between department, therefore, very inefficient

Advice to Senior Management

need to be fair to employee, need to recognized their achievements, need to promote morales.