Glassdoor is your free inside look at Aetna reviews and ratings in Hartford, CT — including employee satisfaction and approval rating for Aetna CEO Mark T. Bertolini. All 57 reviews posted anonymously by Aetna employees.
81% of the CEO
Mark T. Bertolini
Former Employee – worked at Aetna full-time for more than 10 years
Pros – There is opportunity to advance. Lots of best practice activities in many areas of the company.
Cons – Slow decision making process at executive levels. Horrible work life balance.
Advice to Senior Management – Advice to Aetna's Board - pay attention and talk to employees instead of accepting what you are told by Mark and his team.
No, I would not recommend this company to a friend
2013-03-14 05:57 PDT
Former Employee – worked at Aetna full-time for more than 7 years
Pros – Technology, people, work atmosphere, standards
Cons – too much outsourcing leaving Americans without jobs
Advice to Senior Management – Listen
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-09 10:45 PDT
1 person found this helpful
Former Employee – worked at Aetna full-time for more than 8 years
Pros – Talented people, a treasure trove of knowledge and experience. Beautiful, historic home office - refitted and awards Leeds recognition for sustainability. Strong, well built telework support. Good records management program.
Cons – Since Ron Williams departure moral is down, trust in leadership is down, lay-offs and reduction in force continue to demoralize. Strategic projects are started and then struggle for funding, resources, management attention. Sad.
Advice to Senior Management – The Board should insist that the employee survey is re-instituted and carefully read the comments.
No, I would not recommend this company to a friend
2013-03-27 03:38 PDT
Former Employee – worked at Aetna full-time for more than 3 years
Pros – There are many different employment opportunities available. Work at home options are great. Great 401k match. Casual environment. The CEO implements an open-minded attitude. Workers are friendly, and teams tend to have a family-like feel to them.
Cons – The salaries at Aetna tend to be low, unless you are in management. Their business strategy seems to have been to offer early retirement to the experienced workers, and snag those struggling in the tough economy at a low salary. The low salaries cause a poor turnover rate, and this hurts teams that have jobs with steep learning curves. Communication between teams is poor. There are many occurrences of inefficiencies that cause resources to be poorly managed.
Advice to Senior Management – Be less stingy with employees that bring great value to you.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-02 21:29 PST
2 people found this helpful
Former Employee – worked at Aetna as a contractor for less than a year
Pros – Educational mindset, cutting edge technology and for the most part smart people looking to share information as well as learn information.
Cons – If the business area(s) that you are working in are not performing to their standard, they have no hesitation in letting contractors go.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-18 12:56 PDT
Former Employee – worked at Aetna full-time for more than 3 years
Pros – You can make a decent living.
Cons – Customer does not come first. Most "political" company I have ever worked at. Some very poor managers throughout company.
Advice to Senior Management – Truly focus on the customer. Too disconnected from reality at the top. Employee survey is a joke, as managers can find out who said what especially in smaller divisions, so no one is honest for fear of losing their job.
No, I would not recommend this company to a friend
2012-09-28 04:02 PDT
1 person found this helpful
Former Employee – worked at Aetna full-time for more than 3 years
Pros – layback, cool, fun, enjoy, do it
Cons – unstable, turnover, management change, unceartain
Yes, I would recommend this company to a friend
2012-08-29 19:40 PDT
Current Employee – been working at Aetna full-time for more than 3 years
Pros – Good company to work for if you want a layback job until you retire.
Cons – Hard to get chances to move to a higher level.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-04 13:35 PDT
2 people found this helpful
Former Employee – worked at Aetna full-time for more than a year
Pros – -work/life balance
-tons of opportunities to move upwardly and laterally if you work in headquarters
Cons – At an organization with 30,000+ employees, it's a crapshoot on whether you'll land in a fulfilling job with a great manager. I hit both at my first job at Aetna. But when it came to my second job, what looked like a promotion in business operations, actually turned out to be a dud.
Also, it is super boring, especially if you work in headquarters, where the culture is stuffy and conservative.
Advice to Senior Management – Develop your best talent! Groom them, give them stretch assignments, introduce them -- help them grow!
No, I would not recommend this company to a friend
2012-09-11 17:46 PDT
1 person found this helpful
Current Employee – been working at Aetna as an intern for less than a year
Pros – Supervisor and team very much cared about my work and development, even though I was only a temporary employee. Ensured that I have all the resources necessary to do the job. Reasonable compensation and flexible with scheduling. Pretty interesting work.
Cons – Relatively slow-moving company in a stagnant industry. Some discrepancies in corporate culture. Periodic layoffs. Tend to bring in employees at relatively low salaries and take awhile to bring up to speed.
Advice to Senior Management – Listen to what the public is saying, and what line-level employees are saying. It's important what external parties perceive you as.
Yes, I would recommend this company to a friend
2012-08-05 20:22 PDT
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