Aetna Reviews in Philadelphia, PA Area

Pros

best tech support and equipment

Cons

physical plant needs a redo building improvements

Advice to Senior Management

On the right track keep it up

Pros

ability to work from home, ability to work from home,, ability to work from home,, ability to work from home,

Cons

do not expect to gain knowledge by learning from someone - learn on your own. A lot of work is outsourced.

Advice to Senior Management

let management of all level to actually start managing and getting their own ideas on the table, force them to learn and manage by example.

Pros

The people I work with are some of the hardest working team oriented get the job done bunch I have seen anywhere

Cons

Pay is mediocre. Time off is constrained by who signed up when due to chronic lack of adequate staffing. Again Poor staffing has been a constant since I came on board 2 years ago. People come and the smart keep right on going. The training is fair. I have been reading some of the comments and maybe it is just my job description by my training if Fair at best.

Advice to Senior Management

Get a clue. From a recent training I had to take there is a huge disconnect. No one really knows what the front line does.

Pros

the ability to tele commute after working one year
discounts with different companies
loose dress code can wear jeans

Cons

half and hour lunches
pay is not enough for the work that is assigned to you
cannot take off the month of January at all
insurance premiums are very high even though you work for health insurance
not flexible with hours

Advice to Senior Management

to do more surveys with in national accounts

Pros

Overall an ethically run company, senior management does a good job communicating with employees about important company issues

Cons

Limited opportunities for advancement, poor talent management

Advice to Senior Management

Retaining talent is critical to achieving industry leaderrship. Devote my resources to identifying top performers and providing opportunities for advancement.

Pros

Good training resources available if you are self motivated to make use of all that is available.

Better than average benefit package; includes both 401(k) AND a pension plan.

Good place to learn about the healthcare industry.

Cons

Some areas have long work hours and this is all through the year.

Take home salary is above average, though some benefits like pension, tuition assistance and health care contributions make up a good chunk of the overall benefit package.

Advice to Senior Management

Rewards and recognition could be better. Speed to market could use improvement; it takes forever at Aetna to get changes implemented.

Pros

Aetna has great resources and opportunities as a National Industry leader.

Cons

Aetna is too beaucratic at times. Gets in it's own way of getting things done efficently.

Advice to Senior Management

I believe Senior Management should strive in providing more open and timely communication of short and long term goals both on a global and departmental basis.

Pros

It's a job and the people are generally very friendly.

Cons

Management views employees as a necessary expense for doing business; little or now employee loyalty is the result. They also initiate a number of initiatives to improve employee morale and assess advancement opportunities, but these initiatives are insincere. Often, these initiatives are reviewed against metrics regarding participation and completion rates (ex: 100% of employees reviewed), but little or no attention is givne to the quality of information exchanged. And, little or no followup. Lastly, for being a healthcare company, their employee health benefits are the worst I've ever had. They often "experiement" with new HC benefits programs and force them on the employees.

Advice to Senior Management

Treat your employees as an asset and value their experience and knowlege to develop a committed loyal staffing model.

Pros

Flexibility to work at home

Cons

Pay is not good. Favortism, Benefits are terrible

Advice to Senior Management

Too many upper management staff that do nothing but delegate all their work to their managers under them.

Pros

At Aetna you're treated fairly and there are plenty of opportunities to advance. I have a great boss that has helped me when I've needed time off, they undestand that you have a family and that things happen when you need time off. They really tap into other talents you may have to create a better work environment.

Cons

The health benefits are pretty poor for being a health insurance company. You would think that they'd give you a health plan with a low deductible, but the premiums and out of pocket are failry high. The turn-over is somewhat high, but it's not due to the company, it's due to the lack of compntency of the people that they hire.

Advice to Senior Management

I think we'd like to hear more from them sometimes.