Aetna Reviews

Updated April 24, 2015
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3.2
693 Reviews
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Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
331 Ratings

Pros
  • Fast paced environment; flexibility for work at home; opportunity for advancement (in 118 reviews)

  • so far more paid time off as well as more emphasis on work/life balance (in 44 reviews)

Cons
  • Aetna used to be focused on employee satisfaction and work life balance (in 26 reviews)

  • Each year's health insurance costs more with lesser benefits and higher deductibles (in 32 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (5)

    Manager, Project Management Office

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great place to work with a lot of opportunity for advancement and movement within the organization.

    Cons

    A large company so sometimes the processes and procedures seemed overwhelming. However, there were many opportunities for training and for mentoring within the organization.

    Advice to Management

    Try to think more like a "small" company and give a more personal touch to employees by increasing visibility to regional sites.

  2. Former communications employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Recommends
    Recommends

    Pros

    Many dedicated, hard-working employees both at headquarters and at sites around the country; telework opportunities are offered; company does lots of volunteer work and the Aetna Foundation provides many community grants; most people live the Aetna values everyday.

    Cons

    Too many department reorganizations and manager turnovers; more career development opportunities needed; benefits can be costly; some areas have too many managers, not enough worker bees; many departments are siloed, even those that should be working together.

  3. Helpful (1)

    I had a long career there. They are an excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Actuary in Hartford, CT
    Former Employee - Senior Actuary in Hartford, CT

    I worked at Aetna full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are an innovative and high performance company. They give the opportunity to work in many different areas as they build their career and experience and reward excellent performance

    Cons

    It has become very political and sometimes it seems like people are worried more about themselves than about getting the right work done on time and well done.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It's okay, but not enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Schedules are strictly Monday - Friday, benefits are okay, plenty of PTO time provided and management communicates with staff regularly.

    Cons

    PAY!!! Although there was recently an increase for staff, it is still not enough. Furthermore, employees need to be recognized when they have exceeded the talent required for a specific location. The right employees should be in the right places, meaning, a lawyer should not continue to work customer service or eventually they will leave. Finally, the need for workforce management is essential in a call center however, the availability to take time off or participate in a company event is only distributed sparingly.

  6. Helpful (1)

    Good company (Information Technology side)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    decent benefits, 401K, wellness programs
    work at home available depending upon job functions
    great people

    Cons

    slowly outsourcing many IT functions / jobs

    Advice to Management

    remember that experience at Aetna is important and valuable

  7. Helpful (1)

    application developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna

    Pros

    Fortune 50 company with solid growth.

    Cons

    Can not think of any downsides.

  8. Helpful (5)

    Aetna was a toxic work evironment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Marketing and Sales Intern in New Albany, OH
    Current Intern - Marketing and Sales Intern in New Albany, OH

    I have been working at Aetna as an intern (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay
    Great benefits (401k matching up to 10%)
    Good hours
    Friendly management

    Cons

    Terrible people to work with
    Commute to New Albany was rough

    Advice to Management

    Management was totally blind (or it appeared to be) when it came to how toxic their teams were. They were catty, immature, and acted like middle-schoolers.

  9. Sr Administrative Assistant Level II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Administrative Assistant in San Antonio, TX
    Former Employee - Senior Administrative Assistant in San Antonio, TX

    I worked at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, they take care of their employee's. They recognize the good work they do

    Cons

    Every year in December they have layoffs

    Advice to Management

    Continue doing what you.

  10. Helpful (2)

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Aetna full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Possible work at home for some positions. Bonus structure is in place but not guaranteed. Wellness program is beyond compare. Tuition reimbursement is available.

    Cons

    It is all about who you know there. Unqualified staff are often hired or promoted based on connections. Get ready for a cubicle even at a Director level.

  11. Helpful (3)

    Innovative company with a great cause and excellent professional opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Director in Hartford, CT
    Current Employee - Finance Director in Hartford, CT

    I have been working at Aetna full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture of caring for all employees and doing the right things for the right reasons.

    Cons

    Some leaders are narrow minded and old school and do not have a long term vision.

    Advice to Management

    Take a look at the narrow vision micro managers and hold them accountable for lack of leadership.

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