Aetna Reviews

Pros

large scale with related resources. History and credibility and Opportunity.

Cons

large scale, poor location, highly regulated industry

Advice to Senior Management

downsize physical location and increase payroll by leveraging technology.

Pros

Great benefits, above average pay, great people, open door managers policy. Ability to work from home when needed is a huge advantage

Cons

Even though promotions come from within, they don't happen early or often. Need to stand out in order to reach your potential.

Advice to Senior Management

It is important for managers to talk more to regular employees so they know what is actually going on in the department. It's important to not just look from a high level.

Pros

Company allows you to grow professionally from within. They are very flexible. The managers have an open door policy and treat you fairly.

Cons

There really are no true cons for this company. This company is extremely stable and will continue to thrive within the industry of healthcare.

Advice to Senior Management

Continue to listen to your employees when making decisions that will affect the overall growth potential of the company. Great job.

Pros

There is potential for other opportunities but most moves are lateral unless you have a particular skill or work in a particular site
Opportunities exists for professional development such as ERGs

Cons

Benefits are awful. One would think if you worked for a health insurance company benefits would be awesome, but that is not the case. All of the plans are High Ded health plans, no copay options exist. As stated before, unless you work in a particular region, advancement opportunities are limited.

Advice to Senior Management

Listen to the people who keep Aetna's wheels spinning; yes financial gains and solvency is important, but so are the people who day in and day out do the work necessary to keep the company where it is
Realize that rules for attendance, schedules, etc. cannot be made uniform across departments

Pros

Work and life balance, woman friendly, stable of the job, good vacation leave, wellness programs and the reward is about $1200 for family a year.

Cons

minimum job advance opportunities to minorities. Not much of the focus on developing employee professionally. The training is more on Aetnaized.

Advice to Senior Management

Focus more on developing employees. More mentoring and professional training opportunities. And more true team work across organizations would be wonderful.

Pros

online resources, work at home program

Cons

Very poor management, hiring of managers and employees with no experience in the field they are hired for, poor training...relying on employees to train while having to do there own job and keep up metrics...no organized training program to follow...departments do not work together, very hostile environment, not disciplining employees who do not perform...a great place to work, get paid and do nothing! Agree with those who have said keep quiet, do your job, don't make waves or have any useful ideas

Advice to Senior Management

Needs to be completely overhauled, too many managers that have only worked at Aetna, need new ideas....if you treat your employees with respect you will get much more in return..

Pros

good introduction to the health benefits industry
if you can be approved to be a WAH, that is a huge plus
tuition assistance
wellness programs and onsite fitness center
quality people on your team
flexibility if you are an exempt employee for scheduling appoitments, doctor's, car...etc
mentoring available
matching 401K plan to 6 %
good EAP

Cons

watered down health benefits, high deductible plans only
constant change for the sake of change; not well thought out or executed
very uneven distribution of labor currently
change is made for the better and based on employee feedback in 2010 and then it is all thrown out and things are reorganized, creating chaos
decisions in reorganization are made without consultation and collaboration with the front line staff, recreating many inefficiences and poor customer service
a lot of work is wasted in conducting employeee surveys, getting feedback, putting together work groups to incorporate the feedback and then throwing it all out for the sake of impractical ideas of upper management in making the company leaner.
very chaotic and backlogged work environment for member-facing and provider-facing staff while other staff are part of a project and have a laid back day performing consultations and attending meetings.
an environment where you have little control over what happens; you have to roll with the tumult and accept it because it is what it is,

Advice to Senior Management

incorporate front line staff feedback before reorganizing
provide necessary training before expanding an employee's job responsibilities
much of the change made since October 2011 has had a negative impact on your staff
most of the change made is a step backwards from all the work that was done to improve processes and procedures in 2010
colloboration between departments is lacking

Pros

ability to work from home, ability to work from home,, ability to work from home,, ability to work from home,

Cons

do not expect to gain knowledge by learning from someone - learn on your own. A lot of work is outsourced.

Advice to Senior Management

let management of all level to actually start managing and getting their own ideas on the table, force them to learn and manage by example.

Pros

Great bonuses and decent pay.

Cons

The management plays favorites as long as you are a golden child you are good.

Pros

Exemplary training, benefits, time-off, flexibility and support to those with a defined career path for success and progress.

Cons

Expectations on employee's productivity can be significant at times, and even unattainable, which can be discouraging.