Aetna Reviews

Updated July 27, 2015
776 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
360 Ratings

Pros
  • Lots of positions offer work at home opportunities (in 118 reviews)

  • Generally good work/life balance (in 44 reviews)

Cons
  • Work/Life balance is always a challenge (in 26 reviews)

  • This can be seen in everything from the dismal health insurance to they think strategically about long term investments (in 32 reviews)

More Pros and Cons

776 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Summer Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly
    Current Employee - Intern - Hourly

    I have been working at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Transparency, Inclusion, management, mentorship. The leadership is very transparent and the company is mission driven. Opportunities to get involved.

    Cons

    Insurance is not the most exciting industry, promotion takes a long time, internship is not a natural pipeline.


  2. Excellent IT Training Management!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer
    Current Employee - Instructional Designer

    I have been working at Aetna

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent management in the IT Learning and Development group. Management seeks input from group members and allows the members to apply their expertise. In addition, the group VP provides a great working environment.

    Cons

    Senior management tends to over manage the IT Learning and Performance group management. Senior management doesn't understand training and development processes and how they are impacted by number of jobs and time frames.

    Advice to Management

    Listen to the ITLP management and trust their expertise The VP know's what she is doing.


  3. Helpful (1)

    Great company just don't get laid off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Provider Helpline Quality Analyst in Pompano Beach, FL
    Former Employee - Customer Service/Provider Helpline Quality Analyst in Pompano Beach, FL

    I worked at Aetna full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent benefits that kick in the first day of work. PTO starts as soon as your first day. The overall feel of the company is that they care for you and your family. Great end of year or quarterly bonuses.

    Cons

    Management was never upfront with changes. You get black balled if you get laid off, it seems like you can never work for the company again.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    care mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna

    Pros

    good company values and mission statement

    Cons

    consider giving fair employee evaluations

    Advice to Management

    listen more


  6. Helpful (1)

    RN Utilization Nurse Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Utilization Nurse Consultant in Harrisburg, PA
    Current Employee - RN Utilization Nurse Consultant in Harrisburg, PA

    I have been working at Aetna full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, position allows for great work and life balance, pay slightly above industry standards. ability to work from home, on-boarding is self directed but are clear on where you should be / goals. Everyone is friendly, tuition reimbursement is ok, great reimbursement for gym membership, cafeteria onsite

    Cons

    Some on-boarding task / training require self motivation / discovery. A lot of telework makes training new staff tough at times.

    Advice to Management

    none


  7. Decent job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Aetna

    No opinion of CEO
    No opinion of CEO

    Pros

    Hours, location, and they have raisied base pay to $16.00 an hour.

    Cons

    Call center environment, negative environment, management not responsive to employee input or suggestions.

    Advice to Management

    Listen to the people actually doing the work. Systems in place make procedures less productive.


  8. Helpful (2)

    Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager
    Former Employee - National Account Manager

    I worked at Aetna full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    A multi-cultural diverse employer and a health insurance-industry leader with a global presence. Work life balance is encouraged, as is healthy lifestyle practice.

    Cons

    Company sometimes pushes its own agenda ahead of customers; ivory tower view of products & system enhancements may fall short of reality and may ignite issues whose resolution maybe slow to realize for the end users as a result of siloed internal channels.

    Advice to Management

    Lead like a true general and mingle with your troops on the battle field.


  9. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall great company to work for. They offer work from home, flexible schedules, great paid time off and holiday pa.

    Cons

    The health insurnance is nothing to write home about.


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Telework option is great. Also has good pay and benefits. Upper level management is engaged and are open to new ideas and keeps mid level managers updated

    Cons

    I cannot think of any


  11. Always room to grow, but rapid growth is often limited

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Account Manager in Phoenix, AZ
    Current Employee - Network Account Manager in Phoenix, AZ

    I have been working at Aetna full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always room to grow, PTO opportunities are readily available, plenty of volunteering opportunities, most managers listen to employees.

    Cons

    Pay increases can be slow in coming and limited when you transfer between positions [salary increase cap] and new hires make more than transferring employees.

    Advice to Management

    Stop the caps and pay ALL your employees competitive wages.



Showing 776 of 814 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.