Aetna

www.aetna.com
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Employee Reviews

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  1.  

    Good Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Marketing Director in Grand Rapids, MI
    Former Employee - Field Marketing Director in Grand Rapids, MI

    I worked at Aetna full-time (more than a year)

    Pros

    Very dynamic and forwarding thinking

    Cons

    Constant restructuring creating a culture of uncertainty

    Advice to ManagementAdvice

    Create a more stable work environment

    Recommends
    Neutral Outlook
  2.  

    The good with the bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Hartford, CT
    Former Employee - Systems Engineer in Hartford, CT

    I worked at Aetna

    Pros

    Lots of ee benefits available to choose from. Parking was convenient. Cafeteria right on site. Gym onsite. Doctor's office onsite. Ability to meet lots of different people in many different positions.

    Cons

    The company seemed to be cutting back on paying for things in many ways. Most years, they'd pay less of your medical premium, while you paid more. Employees with more than 25 years service lost a weeks vacation. Had to pay for parking.

    Advice to ManagementAdvice

    Listen to shareholders less, your employees more. Many have great thoughts and comments, which I'm sure come out in the surveys you do. You talk a good game about culture change, but don't really mean it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time (more than 5 years)

    Pros

    Salaries can be competitive. However you will need strong negotiation skills. Has decent learning center and recently implemented career path tools for employees. Raised wages for lower income workers. Great place for to work for woman.

    Cons

    Does not value diversity of thought. 70% of new hires come from outside the company. Not a lot of opportunity for advancement. Company tends to performing lots of department reorganizations to make up for lack of talent development by managers. Performance reviews are not done consistently across the company. Diversity in management positions is lacking in all business areas. Middle management is unaware of the skills necessary to perform job functions. No commitment to training employees. Current talent management tools have not been well received and are not widely used across the enterprise...example my recent manager asked me what I do every day; after 2 1/2 years of being my manager he did not have a clue.

    Advice to ManagementAdvice

    Consider focus groups with employees to understand what is working, training needed to become successful. Stop using the old-boy network for career advancement. Do a better job of managing talent. It cost 3x as much to hire from the outside for roles that current employees could take on if given the opportunity. Develop a solid strategy to move talent around the company to develop their all-around skills.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Horrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna

    Pros

    It's decent salary that's all. No compassion.

    Cons

    Things are not right at the top, so how could they possibly be right at my level?

    Advice to ManagementAdvice

    Learn how to do your jobs, stop being disrespectful especially to new hires. The Leads knows more when it comes to the knowledge of their departments than the Superviors, and the managers knows. They don't want you asking anyone on the floor for help, you feel U welcomed, and you hear that all around you don't ask my team members for any help need to stay focused. Aetnas CEO really doesn't know what really goes on at our level. He would if he cared enough to stop by, fly in and sit down with employees in one on ones.

  6. 1 person found this helpful  

    Mixed review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time (more than 10 years)

    Pros

    PTO, great coworkers work at home options

    Cons

    Non existent HR dept. You have to call an 800 # to be assigned a number & then someone calls you. I felt the process to be confusing & of no help!
    You work long hours & are micro managed to death.

    Advice to ManagementAdvice

    Listen to the employees! You need a better process with HR. Had some serious concerns about my manager & went to HR & my concerns fell upon deaf ears. Set up a process for employees to voice concerns. The current process is seriously lacking & great reliable long time employees are being bullied & then terminated. Please listen to the working employees at the front line!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Manager in Hartford, CT
    Current Employee - Financial Manager in Hartford, CT

    I have been working at Aetna full-time (more than 3 years)

    Pros

    Like with any change if it's positive and in your favor it's exciting and can be rewarding to work at Aetna.

    Cons

    To much turnover at all levels more so even at middle management and above. Consequently to much focus is put on short-term results, and many of the same mistakes get repeated by new management.

    Advice to ManagementAdvice

    My advise would be to have a more longer term focus and to build a reward structure around that thinking. However this is a philosophical choice, it's like investing some are day traders some invest for the long term.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Depends on Your Manager(s)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Manager in New York, NY
    Former Employee - Network Manager in New York, NY

    I worked at Aetna

    Pros

    Comprehensive benefits and very fair compensation.

    Cons

    The national Medicaid contracts group had some toxic blood, unsupportive management and managers, to say the least. Poorly led by senior managers who were rough around around the edges and more like used car salesmen than professionals seeking to lead by example.

    Advice to ManagementAdvice

    Invest in learning how to manage staff in the 21st centure - and how to communicate both orally and in writing.

    Doesn't Recommend
  9. 2 people found this helpful  

    They have no idea what's going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Pittsburgh, PA
    Current Employee - Business Analyst in Pittsburgh, PA

    I have been working at Aetna

    Pros

    They increased salaries to a minimum of $16/hr for people in customer service.
    The big wigs are very nice and hold conferences for all employees to share information.

    Cons

    When it comes to IT, they have no idea what's going on. projects are created and they work for a month and then change what they're doing so you have to start at square one.

    Advice to ManagementAdvice

    Figure out what youre doing before you begin.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Management is completely unconcerned with employees , they are unethical in several different areas

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Customer Service Representative
    Current Employee - Inbound Customer Service Representative

    I have been working at Aetna

    Pros

    Choose the right department and you may be good..weekends off .....Accrue PTO from the first day of employment

    Cons

    Horrible benefits
    Salary is low
    No incentives
    Training is not good
    Time off is difficult

    Advice to ManagementAdvice

    Management needs to take some classes on how to be an effective supervisor, promoting individuals who don't have the proper skills just doesn't cut it.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Lots to like about Aetna.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst in Hartford, CT
    Former Employee - Programmer Analyst in Hartford, CT

    I worked at Aetna full-time (more than 10 years)

    Pros

    For the ambitious person there are many opportunities for advancement and cross training. They work hard to find build and keep top talent.

    Cons

    With over 150 years behind them there is a constant struggle to get leaner. Which means that there is always staff cutting. This can lead to a "save my job" mentality in some management and staff.

    Recommends
    Neutral Outlook
    Approves of CEO

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