Affiliated Computer Services Reviews in Austin, TX Area

Pros

Working for an out-sourcer servicing Government entitlement programs in a down economy is hard to screw up. Most of the people are good to work with and technically competent. Most people don't let their ego get in the way of teamwork.

Cons

The teamwork vibe only extends as far as the walls of this location; intra-corporate communication and coordination are very low. Management does not communicate or act on personnel issues constructively. Working for an out-sourcer, don't be surprised if they try to outsource you. Low morale means that when external opportunity improves, there will be (another) exodus.

Advice to Senior Management

Communicate on issues relating to corporate or local issues in a complete, consistent, and timely manner, and stop trying to spin the message. Your silence implies ignorance, incompetence, or lack of concern. Re-evaluate the success of the off-shore out-sourcing strategy on a regular basis. Personal loyalty to executives is earned through demonstrated expertise and their support of the front-line contributors, and cannot be created by demand. Once earned, personal loyalty does not excuse counter-productive leadership.

Pros

I can't think of one. We are not given any reasons for layoffs nor do we have any sense of direction. I have had six managers in the past year and none were related to the industry our group worked with.

Cons

Lying, untruthfull managers, no direction, no advancement, no sense of loyalty in the employee/employer perspective.

Advice to Senior Management

I could speak volumes but it never would sink in. There really isn't anything to say as it would go in one ear and out another.

Pros

I am able to take time off when I need it. Employees working on "ABC" can work from home. (Their pay depends on the quantity of their work. Must meet quotas to earn full salary.)

Cons

No raises, little opportunity, employee morale is shot, bad management. "ABC" compensation creates poor quality and customer service along with unhappy employees. Raises are continually delayed, and even when they are given, not everyone gets one (even the best employees may not get one) and they are in the 2 to 3% range.

Advice to Senior Management

Look at the company for the long term! Employees should be valued, not considered replacable at a lower salary. Underbidding a contract does no one good. When you can't keep employees, you don't ever develop the knowledge and skills within the company to make it succeed.