Affiliated Computer Services Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 391 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 245 ratings
President, CEO, and Director |
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Pros
A lot of good things I can write here, but they will be very subjective.
It depends in which department you are and on what position
Cons
Most of the managers don’t care about the employee too much. Most important for them is the bottom line and their bonuses. Too many levels of management and some of them are incompetent.
They are trying to offshore as many as possible positions.
Pros
It was a job at the time, it satisfied the need! I had a great boss.
Cons
Entry level position, not much learning opportunity.
Advice to Senior Management
People development.
Pros
Pay commensurable with most other places in the area.
Benefit package also on par with most employers.
Cons
If you follow the "rules" you don't get ahead.
Advice to Senior Management
Listen more to the peons, they're the ones who know the job the best.
Pros
Work pressure is low.
Work culture is good.
People are friendly and nice.
We have lot of activities very often to keep us live.
Cons
No transparancy.
Canteen is very bad.
Very less growth oppurtunities.
Advice to Senior Management
No transparancy.
HR people should talk top us once in a while at leat.
Pros
It is a big company with a lot of opportunities around the world. You can grow within the company, but at a price.
Cons
It is all about profit margin and increasing sales, employees be damned. The pay is pitiful, and the support is even worse.
Advice to Senior Management
The business needs to be re-engineered. You need to stop trying to grow the business so quickly, and try supporting the businesses that you already have. Hire more people and pay them what they deserve.
Pros
Flexibility to work from home
Cons
No career path, Annual increases are minimal if even provided, Job Growth/Professional growth within in the company is non-existent.
Pros
great flexability with schedule if your in school.
Cons
to many to list.....if you looking for a place to grow this is not it,!! Its agrat hold over job!!! Nothing more, Nothing less.
Pros
I was satisfied with my salary, although it was basically due to my negotiations at several points in my 15 year career there.
I was able to telecommute in my position, which was greatly appreciated.
Most of the people I worked with on at the project level were great.
Cons
Benefits taken away over the years: Profit sharing, stock purchase, 401k match, bonus program, merit increases.
(And of course the cost of medical coverage continues to rise.)
Increasing move towards using offshore contractors, at the expense of (sometimes long-time) domestic employees, to try to save money
RIFs (reductions in force) often used as an excuse for getting rid of employees (with no notice) and shifting work to offshore employees; little effort made to find other positions at ACS for these folks
Disorganized, inconsistent and unreliable HR (handled by call center, which I believe is also offshore)
Terrible or non-existent on-boarding process for new employees
Advice to Senior Management
Start returning some of the benefits you discontinued, or you will see the departure of more and more valued employees now that the market is recovering and other companies are hiring.
Start focusing on product quality again, and not the bottom line.
Pros
It is a steady paycheck with lackluster benefits.
Cons
Do your research on ACS on this and other sites. If your company is being acquired by ACS as many, many have been, your fears are justified so don't wait it out. Begin your job search and leave on good terms, but leave.
Poor work-life balance. What little corporate culture there is at ACS boils down to "hustle". Google ACS "hustle culture". ACS values regularly coming in early and staying late. This means you leave HOME early and get HOME late. What's the message to your family by ACS?
Hustling to make other peoples dreams come true doesn't sound like a winner. You can do much better.
Just as many others have stated in other reviews, scratch this company completely off your list.
Advice to Senior Management
A better economy. means employees can more easily find other jobs. They will.
Pros
They pay well and the health insurance plan was definitely one of the best I've seen. Of course, with the stress and general unhappiness in the company, you're going to need an excellent shrink.
Cons
Trainers and supervisors were flown into the area and despite their job was to work with the local community, they continuously insulted the local community members directly and indirectly. It gave a very poor impression of the company to us workers and the community.
Advice to Senior Management
Learn some sensitivity to your community! And remember its your workers who are going out and selling the image of ACS, so treat us with some basic human respect!

