Affiliated Computer Services Reviews

Former Employee – worked at Affiliated Computer Services as an intern for more than a year

Pros – Flexible work environment (worked from home), travel opportunities, opportunities for further employment after internship

Cons – Not enough supervision/management in this program

Yes, I would recommend this company to a friend

Former Employee – worked at Affiliated Computer Services full-time for less than a year

Pros – -They allow overtime and once you are out of training you can make a lot of money.
-Getting bonuses are easy, all you have to do is upsell.
-After being employed with the company for 6 months or a year (one of the two) you can transfer to any ACS world wide, as long as a position is open.

Cons – -It is an unorganized company to work for. If you are looking for structure and routine, this is not the job for you.
-Only 30 minute lunches.
-Training pay could be higher than $9 to $9.50/hr

Advice to Senior Management – None.

Yes, I would recommend this company to a friend

Former Employee – worked at Affiliated Computer Services

Pros – Great pay when you could meet the "requirements" that changed all the time.

Cons – stressful and felt like a caged animal most of my shift

Advice to Senior Management – none. they never listen anyway

Former Employee – worked at Affiliated Computer Services full-time for less than a year

Pros – Good starting wage pay but thats all.

Cons – Management, work atmosphere, everything is a con here.

Advice to Senior Management – Give better training to employees and start treating them like people and you won't have a 150% turnover rate.

No, I would not recommend this company to a friend

Current Employee – been working at Affiliated Computer Services full-time for more than a year

Pros – Advantage in the company as far as moving up within

Cons – Long hours, Team Lead treat individual employees like children in the department I was in.

Advice to Senior Management – Learn Proper Management Style and how to treat employees

No, I would not recommend this company to a friend

Current Employee – been working at Affiliated Computer Services full-time

Pros – Hiring process was really fast for me.

Cons – Been working for 3 years and didn't get any pay raise or bonuses. A friend of mine has been with the company for 7 years, no bonus and no pay increase, on the other hand his job responsibilities keep on increasing.

Advice to Senior Management – At least give some bonus or even a small pay raise even for those who have been working for at least 5 years.

No, I would not recommend this company to a friend

Former Employee – worked at Affiliated Computer Services full-time for more than a year

Pros – Limited vertical mobility
Performance based bonuses
Got to work with Apple

Cons – Little to no mentoring from Ops/Project Mgmt
Given overtime quotas

Advice to Senior Management – Make more of an effort to train those below you. Always have a mind set of training your replacements. Be willing to tell a customer that their demands are unrealistic.

Former Employee – worked at Affiliated Computer Services full-time for less than a year

Pros – Good beginner intro to the airline business. The trainers mean well.

Cons – Supervisors are either excellent or idiots. You can tell who actually has worked for an airline or in CS before, and god help you if you have more experience than some of them. Shameful treatment of front line employees.

Advice to Senior Management – Shake it up. Listen to those who have worked in the industry. Don't accept 'supervisors' who have absolutely no people skills.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Affiliated Computer Services

Pros – Redundant and Tedious Customer Call Center
Easy if you are into call centers

Cons – Pay plan based on how fast you get customers off the phone.
6 month 12 per hour pay probation period

Current Employee – been working at Affiliated Computer Services as a contractor for less than a year

Pros – Flexible schedule is a plus

Cons – No concept of work/life balance. Leadership encourage minimal planning with an expectation of pushing deliverables out with little or no QA. No one is held accountable for the work performed. Company has no documented methodology of what the processes are. Work environment is very demeaning with no level of employee appreciation. Leaders talk-the-talk, but when it comes to execution, they run away.

Advice to Senior Management – Enforce documented processes to be followed and appreciate the people who do the work. Resources can only be as good as the leadership provided. Would highly recommend two-way communication with associates and help them achieve client goals and objectives.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company