Affiliated Computer Services

  www.acs-inc.com
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Affiliated Computer Services Reviews

Updated August 20, 2014
Updated August 20, 2014
950 Reviews

2.2
950 Reviews
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Affiliated Computer Services President, CEO, and Director Lynn R. Blodgett
Lynn R. Blodgett
515 Ratings

Review Highlights

Pros
  • My previous manager made my life a lot easier letting me work from home, (in 64 reviews)

  • Telecommuting is widely accepted and helps contribute to an acceptable work/life balance (in 36 reviews)


Cons
  • No work life balance, no structured work approach, leadership crisis (in 18 reviews)

  • No raises, no opportunities for advancement, some times unprofessional management (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lots of work, but want it done with less and less resources all the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Development Specialist  in  Dallas, TX
    Former Employee - Systems Development Specialist in Dallas, TX

    Pros

    Always work, good people, great environment in Dallas and Austin area. New projects always coming through with RFPs and incoming projects coming in.

    Cons

    Constant reorgs, low same salaries, do more with less. They don't think twice about letting people with good domain knowledge go, regardless of impacts to business. Bottom line is bottom line no matter how they get there.

    Advice to ManagementAdvice

    Consider domain and experience of people, keep your most valuable assets happy, and although loyalty is hard to come by nowadays, at least you can extend that as long as it's beneficial to both parties.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Wonderful company to work for but not a lot of advancement opportunities

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Coworkers are amazing to work with

    Cons

    not a lot of advancement opportunities

  3.  

    Very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Processor  in  El Paso, TX
    Former Employee - Data Entry Processor in El Paso, TX

    Pros

    Great schedule for moms and well paid.

    Cons

    I actually don't find negative things about the company. Maybe there are not too much opportunities to grow.

    Advice to ManagementAdvice

    None

    Recommends
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  5.  

    Good company to work for. Interesting work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Orange, CA
    Former Employee - Manager in Orange, CA

    Pros

    Good benefits. Good government business ties.

    Cons

    Combining of Xerox and ACS is causing people to lose their jobs over duplicate positions. Upper managements' bonus pool tends to cloud their decisions they make for the employees.

    Advice to ManagementAdvice

    Understand the customer's positions over the revenue push from Xerox which contradicts man of the customer's wants. It puts the ACS in a very difficult position since it differs from the customer's needs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Don't go there unless you have to.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Consultant
    Former Employee - IT Consultant

    Pros

    Bonus plan is okay if you are a consultant.

    Cons

    When you leave, you do not get paid for any of your vacation hours you have saved because they wouldn't let you take time off. Disorganized, no vision, no forward thinking, no standards, just do it - no matter what - no record keeping, "I don't care if it's not how it should be done, we are going to do it anyway and fix it some other day." No women in management or above. When we 'turned into Xerox' just took the same disorganized organization into Xerox. Still, no positive change and a lot of finger pointing. Too many lines of business doing things they know nothing about. The most important thing to ACS or Xerox is the number of years you worked for ACS. If you worked for ACS for a long time, then everything you did was Golden, you could disrespect anyone - especially anyone hired recently and only 2-3 years with the company. The true pets of the company are the guys that started ACS. There was only one in that group that really cared about doing the right thing. But just one can't do it.

    Advice to ManagementAdvice

    Upper management needs to flatten the organization change out the players - as you would in Football or Baseball. Get some fresh eyes and fresh perspective. Cut out some of the LOBs -- it's going to take too long to ramp them up with knowledge and branding

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Development Specialist  in  Atlanta, GA
    Current Employee - Systems Development Specialist in Atlanta, GA

    Pros

    cant say anything good

    Cons

    no salary no growth in 6 yrs

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Service Desk Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Analyst  in  Lewisville, TX
    Current Employee - Service Desk Analyst in Lewisville, TX

    Pros

    work security, they keep who they have at a very low rate and dont move people to higher positions

    Cons

    Low pay and no advancement , Managers and Lower have not received a raise in 6 years

    Advice to ManagementAdvice

    Push for advancement for employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Just Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN

    Pros

    It is a great work environment

    Cons

    mandatory overtime, schedules, the customers and training

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Americans Need Not Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    Pros

    -Working from home is a wonderful option. It aids with work/life balance.
    -Many good people to work with at local level.
    -I know if I can make the client happy, my job's probably a little more secure.
    -The work atmosphere today is better than it was 2-3 years ago.
    -Paved parking lot.

    Cons

    -Constant worry about furlough, paycuts or layoffs.
    -Upper management more concerned about sending as many jobs as possible away from USA and into cheapest countries.
    -Outsourcing our IT/Development to Cognizant has been disastrous.
    -Constant audits and rigid structure make it impossible to get anything done quickly for the client. You want to change a report? It'll take two months and require approval from about 12 different "teams."
    -No room, incentive or encouragement for innovation. Everything is so rigid, where's the innovation?
    -When Xerox bought ACS, all the midlevel employees took paycuts. Then ACS CEO collected a fat bonus for making the merge possible. Think about that. Cutting everyone's pay so the CEO can get a bigger bonus.
    -Many good employees have quit over the years due to low pay and dumb upper management decisions.
    -Security team acts like we're hiding CIA secrets. Settle down.
    -Benefits get worse every year and yet more expensive every year.
    -HR issue? Good luck finding a live person to talk to.

    Advice to ManagementAdvice

    Lynn Blodgett's retirement is a good start. If Ursula, Tom and Mark stepped down, there'd be real hope for the future.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Respectful environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent remote work environment, welcomes creativity and innovation, challenging work, rewards for contributions

    Cons

    High turnover in exec ranks - changing approaches to cost cutting, changing product strategies

    Recommends
    Neutral Outlook
    No opinion of CEO

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