Affinion Group Reviews

Pros

time off allowance, pay and co workers

Cons

extreme security, small work space qa scoring system

Advice to Senior Management

when you have good employees hang onto them

Pros

The pay was decent and the office was a pleasant physical space.

Cons

Zero collaboration or transparency with senior management. Very "siloed" environment and very territorial managers. Information is closely guarded within and between departments. Goals and objectives never made clear. Number one objective seemed to be not to get yelled at by the CEO.

Advice to Senior Management

Share information more. Encourage collaboration between departments. Listen to your people.

Pros

The pay is good.
Some employees are very skilled.

Cons

Too many layers of management.
Management is mainly concerned about controlling perception.
Anyone who can leave does.

Advice to Senior Management

Transparency.

Pros

The only thing I can say that is positive about Affinion Group is the flexible work schedule

Cons

My 2012 pay raise and bonus is based on goals that are set by upper management. These goals where presented to me in late November 2011.

Advice to Senior Management

Listen to your employees

Pros

The people are great and the benefits are good. Employees are treated fairly.

Cons

There is a lot of work and not enough time/people to get it done.

Pros

I personally had a great opportunity to learn and advance my professional knowledge while at Affinion. There are some really brilliant people that work at Affinion. The work was challenging, and I was able to significantly improve my network in my particular industry.

Cons

I had a hard time finding the real value our products provided to the end client that paid for our products, and not just the money we earned for our marketing partners. It seems the overall business is struggling and unfortunately the extreme pressure to survive individually is cultivating a very politically motivated environment which distracts energy that could be focused on working together to improve the business.

Advice to Senior Management

The people that seemed to have good ideas eventually got laid off, so I’m not sure there is any value in adding any advice at this time.

Pros

There is a great group of people here. Everyone who has left for "greener pastures" says that they miss the people and that their new employer is lacking this same sense of community.

Cons

The business is making money but margins are eroding as are new opportunities (seemingly). There doesn't seem to be a clear path forward to overcome these challanges.

Advice to Senior Management

Be more inspirational and less risk-adverse.

Pros

Great People, Good Benefits, great Time off plan

Cons

some workers taken for granted

Advice to Senior Management

Reward employees who go the extra miale for Affinion

Pros

- Great work environment; enjoy walking into such a beautiful building everyday
- People are accessible and overwhelmingly willing to help, teach and assist
- People seem empowered (still assessing)
- Lots of room for growth
- Rewards employees with jeans days (ytd results were good, so employees can wear jeans from Thanksgiving to New Years - small perk, but fun)

Cons

- Time off package lumps everything together (sick, personal, vacation) into one lump. Feels like I've been shorted on days off.

Pros

- Great incentive
- Fun trainers
- Flexible scheduling

Cons

- High turnover
- Not good work enviroment
- Not enough training

Advice to Senior Management

- Take more time with employees on "MAGIC"
- Take time understanding team needs .