Affinity Federal Credit Union

  www.affinityfcu.org
  www.affinityfcu.org

Affinity Federal Credit Union Reviews

Updated June 25, 2014
Updated June 25, 2014
8 Reviews
2.4
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Fenton
2 Ratings

Employee Reviews

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  1.  

    Good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affinity Federal Credit Union

    Pros

    The coworkers are generally friendly and will help when needed. Upper management are reachable and they will listen to opinions.

    Cons

    Not much room for growth and the training needs to be better.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Was disappointed with work and family balance. But an over all good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temp Customer Service Representative in Basking Ridge, NJ
    Former Employee - Temp Customer Service Representative in Basking Ridge, NJ

    I worked at Affinity Federal Credit Union as a contractor (less than an year)

    Pros

    Learns a lot of information before put on the job. Very well prepared.

    Cons

    Not paid a competitive salary.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections in Basking Ridge, NJ
    Current Employee - Collections in Basking Ridge, NJ

    I have been working at Affinity Federal Credit Union full-time (more than 3 years)

    Pros

    Great yearly bonus
    The cafe is pretty nice
    I love the fact they have a small gym

    Cons

    Unless you brown-nose...you will never move up. Its frustrating when you are educating your own management on what you do on a daily basis. Human Resources is a joke and they do not take your feedback seriously.

    Advice to ManagementAdvice

    Listen to your staff

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    You earn what you get paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Basking Ridge, NJ
    Former Employee - Anonymous Employee in Basking Ridge, NJ

    I worked at Affinity Federal Credit Union

    Pros

    19 vacation days, Tuition Reimbursement, health benefits.. just great benefits in general. Kept you in the loop. Treated as family.

    Cons

    It was a very stressful environment and a lot of pressure because the systems are not up to date and flawless.

    Advice to ManagementAdvice

    Know your systems better. There are so many system errors that employees are faced with having to cover up when we ourselves are embarrassed and upset by them.

    Recommends
  6. 1 person found this helpful  

    Difficult place to work; uncaring about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Basking Ridge, NJ
    Former Employee - Anonymous Employee in Basking Ridge, NJ

    I worked at Affinity Federal Credit Union

    Pros

    Most employees at Affinity started there because they truly wanted to help the credit union members. So staffers are generally helpful to internal teams and external customers. The headquarters building is very nice with a corporate feel.

    Cons

    Salaries are very low compared to the rest of the industry and management demands are high. In two words, Affinity is a sweat shop. Employees are regularly given an overwhelming amount of work to do and then faulted for not "walking on water" and accomplishing major results. Reviews are generally downgraded so they don't have to give raises. Management is addicted to "change" whether it makes sense or not, so employees are constantly chasing the newest initiative while necessary work languishes. Every six months an employee survey is given where you are told your answers will be confidential - total BS. My manager interrogated me about my answers on the survey and in my naivete, I told her the truth. Big mistake - it was a huge black mark that I never recovered from. Other employees have been told that if they don't give positive answers on the survey they won't receive a raise. I am so grateful that I no longer work there.

    Advice to ManagementAdvice

    Management could care less about employees. To senior management, they are simply a commodity that can be exchanged/fired at a moment's notice. I've seen so many excellent employees terminated because they "dared" to offer an opinion that differed from their supervisor's.

    Doesn't Recommend
  7. 1 person found this helpful  

    unprofessional, cowardly, better off going to a different site to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member Service Representative in Hillsborough, NJ
    Current Employee - Member Service Representative in Hillsborough, NJ

    I have been working at Affinity Federal Credit Union

    Pros

    For the most part the people who work there are trying very hard to do a good job, you do learn about banking, the benefits are decent and you do get paid time off, beyond that watch out and make sure you have a back up plan. Working in the corporate headquarters is apparently much better, it is the branches one should stay clear of.

    Cons

    the upper management says they want to hear from you and they are open to suggestions and criticism, this is completely untrue. People are constantly getting let go, which has lead to a very hostile work environment, it also leads to a lack of good training. Communication is very poor. Management and supervisors are constantly building a case against you in order to not give out raises, or to come up with an excuse to let you go (if need be). Staff is constantly worried about loosing their jobs. This is only at the branches, Complaints sent to HR pretty much falls on deaf ears even in some serious cases, working in corporate tends to be a very different story.

    Advice to ManagementAdvice

    listen to your employees, be open to criticisms, understand that people do want to work there, create a more trusting working environment, Lead by example.

    Doesn't Recommend
  8. 1 person found this helpful  

    Good company with some major flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Current Employee - Anonymous Employee in Basking Ridge, NJ

    I have been working at Affinity Federal Credit Union

    Pros

    Friendly people who want to do the right thing -- looking out for the member and growing the business. Have a lot of good ideas on how to improve the business and make things more efficient but there are many road blocks to implementing them.

    Cons

    Low pay, lack of communication between management and employees, constantly changing direction. Want to change but afraid to make change.

    Advice to ManagementAdvice

    Employees are afraid to speak for fear of retribution. Senior management needs be be more open in terms of direction of the company and employee reviews. People are afraid to talk honestly in front of each other.

  9. 1 person found this helpful  

    Very frustrating place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Affinity Federal Credit Union full-time (more than 3 years)

    Pros

    The line staff is very pleasant to work with.

    Cons

    Senior management says they want to hear your ideas, but they really don't. Anyone who speaks up is fired or demoted. They implement a new strategy or plan every year and it seems like they want change just for the sake of change. Pay is way below comparable positions at banks - except for the senior executives who get all sorts of perks and bonuses.

    Advice to ManagementAdvice

    The board should clear out the executive suite and start over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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