Aflac

  www.aflac.com
  www.aflac.com

Aflac Reviews in Columbus, GA

Updated November 26, 2014
Updated November 26, 2014
742 Reviews
3.1
742 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
423 Ratings

Review Highlights

Pros
  • set your own hours, unlimited income potential (in 22 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance (in 20 reviews)


Cons
  • No benefits, no base salary, the bosses will lie about everything (in 30 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow" (in 40 reviews)

More Highlights

60 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Columbus, GA
    Former Employee - Customer Service Representative in Columbus, GA

    I worked at Aflac full-time (less than an year)

    Pros

    everything is good here dude

    Cons

    non everything is wonderful man

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Best Company in Columbus to Work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Service Specialist II in Columbus, GA
    Current Employee - Account Service Specialist II in Columbus, GA

    I have been working at Aflac as a contractor (more than an year)

    Pros

    Possibly one of the best places to work anywhere honestly. They are about their employees and its shows.

    Cons

    Hard to get in.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good place to get a start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analystst in Columbus, GA
    Current Employee - Analystst in Columbus, GA

    I have been working at Aflac full-time (more than an year)

    Pros

    The benefits are great. The Sr managment is very employee focuses. Its a safe place to work because Aflac doesn't do layoffs and they hardly ever fire people.

    Cons

    People never leave! which means there isn't a lot of room to move up in the company. Aflac is loyal to employees and expects the same level of loyalty in return. Tenure is more rewarded than job performance.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Process Analyst I in Columbus, GA
    Former Employee - Business Process Analyst I in Columbus, GA

    I worked at Aflac as a contractor (more than 3 years)

    Pros

    good training in a large spectrum of disciplines, lots of good people to work with

    Cons

    very long projects, not much free time

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Working atmosphere is casual, but can be pressing at times. The coworkers and management are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Analyst III in Columbus, GA
    Current Employee - Business Process Analyst III in Columbus, GA

    I have been working at Aflac full-time (more than 8 years)

    Pros

    Pretty flexible 8 to 5 schedule, on-site cafe, gym, walking trails and disc golf. Nice benefit packages with bonuses most years and a lot of opportunity for career development and advancement.

    Cons

    Politics and diversity sometime seem to dictate advancement over experience.

    Advice to ManagementAdvice

    Pay attention to the team members in your area of responsibility. Eventhough an "open door" policy is often stated, not all management level leaders are engaged with their teams.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Columbus, GA
    Current Employee - Customer Service Representative in Columbus, GA

    I have been working at Aflac full-time (more than 5 years)

    Pros

    Ethical Company, great pay and benefits.

    Cons

    Call Center schedule is difficult when you are a single parent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent Benefits and Job Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist II in Columbus, GA
    Current Employee - Customer Service Specialist II in Columbus, GA

    I have been working at Aflac full-time (more than an year)

    Pros

    I like the benefits I receive, 401k, health insurance, stock option, pension plan. It appears that there is room for growth and everyone is friendly. Management is easy to talk to.

    Cons

    Aflac should pay $18 per hour in the call center. The job is challenging and representatives should be paid accordingly.

    Advice to ManagementAdvice

    Consider implementing training tools that will help call center employees communicate more effectively. Also, the current grading system in the call center should be revised; it is severe and promotes a consistent fear of losing one's job. Thank you.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Columbus, GA
    Former Employee - Account Representative in Columbus, GA

    I worked at Aflac as a contractor (more than an year)

    Pros

    Co- workers, great management, pay, benefits, Employee Appreciation Week (EAW)

    Cons

    Management need to dedicate more time for training/ review.

    Advice to ManagementAdvice

    Dedicate time for proper training.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Aflac HQTRS has an Outstanding Training department!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer in Columbus, GA
    Former Employee - Trainer in Columbus, GA

    I worked at Aflac full-time (more than 10 years)

    Pros

    Family oriented company that provides employees with the tools to successfully perform job duties.

    Cons

    The call center should offer 24 her customer service and more opportunities to work from home.

    Advice to ManagementAdvice

    Call Center Management needs to be rotated. They have become too comfortable in their positions. Call centers are evolving and new management may be needed to meet the new challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Aflac

    Current Employee - Claims Specialist in Columbus, GA
    Current Employee - Claims Specialist in Columbus, GA

    I have been working at Aflac full-time (more than 5 years)

    Pros

    Great atmosphere and excellent opprtunities. Career advancement s and on the job training for other areas in the company

    Cons

    Adjusting ot different rules and regulations and learning new processes in different business units

    Advice to ManagementAdvice

    none

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