Aflac

www.aflac.com
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Aflac Reviews

Updated March 5, 2015
Updated March 5, 2015
818 Reviews
3.2
818 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
457 Ratings

Review Highlights

Pros
  • set your own hours, unlimited income potential (in 22 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance (in 20 reviews)


Cons
  • No benefits, no base salary, the bosses will lie about everything (in 30 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow" (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 12 people found this helpful  

    Hard work and dedication pays off in dividends when you work for this fantastic company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aflac Agent in Charlottesville, VA
    Current Employee - Aflac Agent in Charlottesville, VA

    I have been working at Aflac full-time (more than a year)

    Pros

    Meeting new people from every walk of life. Helping people to secure themselves and their families from financial hardships.
    Phenomenal compensation for your efforts that continues to build and grow as your business grows.
    The ability to control your life and work as you need. Working for a fantastic Fortune 500 company!

    Cons

    It takes a little time to really get your business rolling- plan your life accordingly. The first 6 months of your career are the most difficult, but once you've gotten yourself beyond that point it should be a nice ride.
    Getting business owners/HR managers to understand our company is very different and get past their preconceived notions of what they think we do. Getting past the objections to get them to understand that Aflac is no longer a luxery item, but becoming a necessity to fill the financial gap that major medical leaves for most Americans.

    Advice to ManagementAdvice

    I would've gladly given a percentage of my commissions for the first year (or 2) to go toward a small base salary (for 1 year) to assist new associates as they grow their business. In my 2 years working for Aflac, I've seen too many good people leave because their new accounts haven't opened fast enough and they couldn't afford daily living. They would leave to go to a 'stable' job. A great option to assist those individuals is to create a balanced system of reducing the amount of advanced commission for them during their first year and rather giving them a "pay" as they get stable. It could be kept on a 1099 contract for tax purposes. Additionally, the hiring mantra of quantity of new hires could be changed to train quality of new hires- this is going to tie in with the next point. Or at least give them an option- established 'new' brokers, agents from other companies, those with

    Quantity of 'new agents'. With the aforementioned commentary, less than 1/10 new agents 'make it' a career due to a multitude of reasons. Two of the most common are the financial struggle and the difficulty to overcome angry business owners. Many new agents get turned away from businesses because of "15 Aflac agents have been here in the past 2 months" aspect. With a base salary for their first year, there would be less turnover. Less turnover would lead to less resistance from business owners. Many business owners are turned away from Aflac, not because they don't believe in what we do, but rather because of how many different agents walk through their doors. Because of the high turnover rates of this job, rarely does the same person walk through that door.

    Benefits for agents. With over 140,000 agents, most agents only represent Aflac and not other companies. With all of Aflac's resources, it would be easy for Aflac to create a partnership with a multitude of health care providers to make available affordable options for agents. Like their own Aflac benefits, Agents could have their major medical deducted from monthly statements and Aflac HQ wouldn't have to contribute. This could be done the same for retirement plans, HSA's, etc. It would be nice to have additional options and also work toward a lower turnover ratio.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Business Process Analyst I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aflac

    Pros

    A great company to work for.

    Cons

    It's really cold inside the buiding

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ridgeland and Madison teams are the best in the country! Great people to learn from and work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in Jackson, MS
    Current Employee - Insurance Agent in Jackson, MS

    I have been working at Aflac full-time (more than 3 years)

    Pros

    Family oriented, work hard/play hard mindset, helpful, supportive, caring, determined, and hard working culture. Flexible schedule and great sales training.

    Cons

    Cold calling and commissions could be better.

    Advice to ManagementAdvice

    Keep up the family sense of community in the work culture. Its definitely needed when self-employed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Love the duck!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aflac

    Pros

    Training is great on the front end. Equal emphasis should be placed on the back end with customer service and follow up.

    Cons

    Commission only. Equal emphasis should be placed on the back end with customer service and follow up training

    Advice to ManagementAdvice

    n/a

  6. 1 person found this helpful  

    Great products, good sales management support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Aflac as a contractor (less than a year)

    Pros

    Commission is paid within 24-48 hours of posting the application.

    Cons

    No assigned territory, consequently many agents call the same potential client base.

    Recommends
    Positive Outlook
  7.  

    never more proud

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Coordinator in Orange, CA
    Current Employee - Benefits Coordinator in Orange, CA

    I have been working at Aflac full-time (more than a year)

    Pros

    I've never been more proud to tell others what I do, and how great my life is. Most people work more than they sleep or see family each day, and its important to do something you truly love.

    Aflac is filled with many things great:
    great people
    great product
    great market
    great impact
    great morals
    great exec team
    amazing support
    theres not much more you need.

    Cons

    Ive experienced a handful of lazy coordinators/managers that sit on renewals and lose motivation in growing their business to its potential.

    Granted that its nice to be making enough money to be able to sit back and relax, I feel that managers above all should be the most motivated and motivating.

    Advice to ManagementAdvice

    The market is growing, and we need a more qualified field force. Every manger could use a new agent to help with growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I have enjoyed my time as an intern at Aflac. Good amount of cold calls, but it isn't as bad as it sounds.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support/Human Resources in San Diego, CA
    Current Employee - Sales Support/Human Resources in San Diego, CA

    I have been working at Aflac

    Pros

    Flexible Schedule, Good Experience, Relaxed environment, Leadership that cares and gives you good training.

    Cons

    Slow Paced, Unpaid, Not a lot of coworker interaction, not a lot of room for improvement, can be repetitive/discouraging.

    Advice to ManagementAdvice

    My manager took us out to lunch halfway through my internship. We should have a weekly meeting, even if it is a short one to go over stories and share tips/tricks for doing better on the job to hear from other interns/agents and the manager as well.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    For the entrepreneur at heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Milwaukee, WI
    Current Employee - Management in Milwaukee, WI

    I have been working at Aflac full-time (more than 5 years)

    Pros

    If you are good at networking, marketing, and sales this is the career for you.

    Cons

    If you are not self motivated and do not put in the work you will not make it .

    Advice to ManagementAdvice

    Be realistic to new associates about first year earning potential.

    Recommends
    Positive Outlook
  10.  

    Long Term, cumulative success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aflac

    Pros

    Compensation proportional with success and effort

    Flexible hours

    Cons

    Must be self-motivated

    Straight Sales Commission

    Advice to ManagementAdvice

    More support in lead generation for new agents would go a long way in increasing short term retention of recruits, and recruit revenue.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Lots of good people, fun New York City environment, could potentially make a lot of money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefits Consultant in New York, NY
    Former Employee - Benefits Consultant in New York, NY

    I worked at Aflac full-time (less than a year)

    Pros

    -You work for yourself so you make your own schedule
    -Commission structure pays out a large percentage
    -Everyone was pretty laid back and easy to work with

    Cons

    -No salary, commission only makes it tough to get going
    -Have to build up pay over time
    -All cold-calling and telemarketing when you first start out

    Recommends
    Positive Outlook
    Approves of CEO

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