Aflac Reviews

Updated August 28, 2014
Updated August 28, 2014
665 Reviews

3.1
665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
380 Ratings

Review Highlights

Pros
  • You can set your own hours, work from virtually anywhere, and there is unlimited income potential (in 20 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance (in 19 reviews)


Cons
  • No base salary or ramp up funds to help beginners, training is not so great (in 24 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow" (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Excellent Company! Excellent Opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Agent  in  New York, NY
    Current Employee - Independent Agent in New York, NY

    I have been working at Aflac full-time for more than 3 years

    Pros

    There are very few companies out there that will allow you to have the freedom and flexibility that Aflac does. In addition provide you with EVRYTHING you need to be successful. If you aren't successful with Aflac you aren't doing it right. You are an independent agent for most roles in the field. This allows you freedom. Freedom to come and go as you please. Freedom to work how you see fit. Freedom to make as much money as you would like. Aflac also pays very, very generous. And pays renew (residual) income. You can get paid years down the road for sales you make today.

    Cons

    Its hard. Period. No doubt about it. Anything thought that has the ability to make a lot of money is going to be hard. You have to commit to several years. This is NOT a job.

    Advice to ManagementAdvice

    My biggest advice to management is to not allow any manager to become managers. Or at least teach field managers about real management. There are a lot of managers that shouldn't be managers unfortunately. They may be great at sales. But people management is different. I love Aflac. But this is one area that needs improvement. And I hope Tom Giddens see's this. Also, it feels like an old boys club. You can clearly tell the top managers take care of their "crew". Making it a little difficult for new people. Also, 1000's of leads pouring into the Aflac.com website. Managers need to distribute those, especially to new people. I have seen 1 lead in my couple years with Aflac. Where do they all go? Those leads bring in 6 million dollars a month in new premium.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Employee Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee Benefits Consultant
    Former Employee - Employee Benefits Consultant

    I worked at Aflac full-time for more than a year

    Pros

    Great salary, lots of leads, wonderful culture

    Cons

    None that I can think of

    Advice to ManagementAdvice

    Keep attracting the Gen Y crowd!

    Recommends
    Approves of CEO
  3.  

    great training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aflac Agent  in  North Richland Hills, TX
    Current Employee - Aflac Agent in North Richland Hills, TX

    I have been working at Aflac as a contractor for more than 3 years

    Pros

    great hands on training through experienced licensed agents

    Cons

    rapidly changing management and reports 100% commission only pay

    Advice to ManagementAdvice

    talk to your field agents before going into their accounts if their is an issue

    Doesn't Recommend
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  5.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aflac as an intern

    Pros

    Great culture. Good benefits if you're not in the field force. Has a strong company culture. Most everyone is pleasant to work with. They want you to have a good work/life balance.

    Cons

    It's in Columbus GA which is not a very interesting place.

    Advice to ManagementAdvice

    No advice.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Working atmosphere is casual, but can be pressing at times. The coworkers and management are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Analyst III  in  Columbus, GA
    Current Employee - Business Process Analyst III in Columbus, GA

    I have been working at Aflac full-time for more than 8 years

    Pros

    Pretty flexible 8 to 5 schedule, on-site cafe, gym, walking trails and disc golf. Nice benefit packages with bonuses most years and a lot of opportunity for career development and advancement.

    Cons

    Politics and diversity sometime seem to dictate advancement over experience.

    Advice to ManagementAdvice

    Pay attention to the team members in your area of responsibility. Eventhough an "open door" policy is often stated, not all management level leaders are engaged with their teams.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company, tough to get ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at Aflac as a contractor for more than a year

    Pros

    Lots of training and support, but the market is very saturated. The management program offers very little in terms of financial support.

    Cons

    You have to invest in evey aspect of the company. Yes there is a flexible schedule, but you still need to put in at least 60 hrs a week to break even.

    Advice to ManagementAdvice

    Invest more in first level management instead of putting a heavier burden on them.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aflac for less than a year

    Pros

    Great people & great money making potential

    Cons

    You have to keep yourself motivated - since you are now basically working for yourself & making your own hours. So it's up to YOU on how well YOU succeed.

    Recommends
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Columbus, GA
    Current Employee - Customer Service Representative in Columbus, GA

    I have been working at Aflac full-time for more than 5 years

    Pros

    Ethical Company, great pay and benefits.

    Cons

    Call Center schedule is difficult when you are a single parent.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aflac full-time

    Pros

    Assisting people who trust your better judgement.

    Cons

    Using your own car for traveling to account holders

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Frustrating Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at Aflac full-time for less than a year

    Pros

    You make your own schedule and are your own boss.

    Cons

    Commission only. Unless you are an experienced salesperson with many connections, this will be a very frustrating job for you. Cold calling, walking in on businesses that mostly don't want anything to do with you. There is a huge turnover of employees at Aflac. I am also leaving shortly.
    There are no warm leads at all. You go through a database, and with MANY agents working in the same state and calling the same places, this is very frustrating. If you have excellent phone skills and are confident, you can make it work. I am leaving because I got sick and tired of hearing "no" all day, and I made hardly any money.

    Advice to ManagementAdvice

    A base pay would be at least an incentive for people to stay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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