Afni Reviews

Updated February 28, 2015
31 reviews filtered by
  • Bloomington, IL
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2.8
31 Reviews
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Afni CEO Ron Greene
Ron Greene
10 Ratings

31 Employee Reviews

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  1. Helpful (1)

    If you need overtime hours, you will find it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector II in Bloomington, IL
    Former Employee - Debt Collector II in Bloomington, IL

    I worked at Afni full-time (less than a year)

    Pros

    Good team to work with sometimes, you get flexible working hours with your school schedule. Consistently help your improve your sales skills.

    Cons

    Target metrics are always changing. Management is yet to figure out why they struggle to keep employees, I think they should improve on the pay and their time off allowances.

    Advice to Management

    Resolve high employee turnover rate. Listen to employee sometimes and stop changing bonus metrics all the time. Enable long term career growth.

  2. Skip and go straight to State Farm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Bloomington, IL
    Current Employee - IT Manager in Bloomington, IL

    I have been working at Afni full-time (more than 8 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The salary was reasonable for the position.

    Cons

    Crazy environment that is at the whim of the owners.

  3. Helpful (1)

    Okay pay for soul crushing work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receivables Management Collector II in Bloomington, IL
    Current Employee - Receivables Management Collector II in Bloomington, IL

    I have been working at Afni

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The money was not bad at all. Entry level started between 11-13 dollars per hour. You will get close with the people on your team, which at times is the only thing keeping you sane.

    Cons

    The work is soul crushing. You will go home everyday in a bad mood. Supervisors provide no real guidance. Basically no room for promotion, internal applications simply get ignored.

    Advice to Management

    Promote some of your best employees. Many people with degrees end up leaving the organization because they are locked into an entry level position.

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  5. A poor investment on your time, great if you need a short term place to work while looking for another job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debt Collector in Bloomington, IL
    Former Employee - Debt Collector in Bloomington, IL

    I worked at Afni (more than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    good benefits, terrific hr employees that honestly care

    Cons

    work environment, hours, the job itself, low pay, terrible security, quality standards and guidelines are constantly changing, new supervisor every few months, inner office politics dictate promotions, employees have very little voice in the company.

  6. Good for what it takes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector in Bloomington, IL
    Former Employee - Collector in Bloomington, IL

    I worked at Afni full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Anyone can do it, and they are realistic and fair with their employees. They understand it's an incredibly high-stress environment. Co-workers and managers are all great.

    Cons

    Little to no opportunity for advancement. You'll probably be on the phones forever.

  7. Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Bloomington, IL
    Current Employee - Customer Service Representative in Bloomington, IL

    I have been working at Afni full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They really care about people and listen to feedback

    Cons

    They could be more competitive with pay

    Advice to Management

    Keep the focus on servant leadership

  8. Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Bloomington, IL
    Former Employee - Business Systems Analyst in Bloomington, IL

    I worked at Afni full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Community Involvement and work-life balance.

    Cons

    Compensation for top performing employees and career opportunities.

  9. Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coach in Bloomington, IL
    Former Employee - Project Coach in Bloomington, IL

    I worked at Afni full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Professional development, gained general knowledge of call center KPI's, learned some entry level skills with various reporting and software packages

    Cons

    Terrible culture, bad business practices, unethical, entry level workers are held highly accountable but aren't given the training/resources to meet those expectations.

    Advice to Management

    There's lots of room for improvement

  10. Worst place I've EVER worked at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bloomington, IL
    Former Employee - Customer Service Representative in Bloomington, IL

    I worked at Afni full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Camaraderie and few friends I made.

    Cons

    Where do I start? VERY high turn-over rate. They'll hire anybody so long as a position needs to be filled. High work volume demanded, no perks, health benefits, or motivation.

    Advice to Management

    Sell everything! Jump ship! This place is horrible!

  11. Helpful (1)

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bloomington, IL
    Former Employee - Customer Service Representative in Bloomington, IL

    I worked at Afni full-time (more than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Flexible, decent pay, good hours

    Cons

    Not enough training or support by management. Left to learn and do on your own pretty much, but held accountable.

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