Afni Reviews

Updated September 1, 2015
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
Afni CEO Ron Greene
Ron Greene
56 Ratings

Pros
  • Flexible schedules, good atmosphereand people (in 10 reviews)

  • Community Involvement and work-life balance (in 4 reviews)

Cons
  • there's very little opportunity for advancement (in 7 reviews)

  • A call center (or web chat center) is the modern day sweat shop (in 11 reviews)

More Pros and Cons

195 Employee Reviews

Sort: Popular Rating Date
  1. Its ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunity to grow. Great schedule and great for entry level customer services experience.

    Cons

    Management where not all in the same page. Disorganized.


  2. Afni

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun environment for you to work in.

    Cons

    Stats can be hard to keep up with


  3. Cool People, But Stressful

    Current Employee - Customer Service Representative in Tucson, AZ
    Current Employee - Customer Service Representative in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Coworkers were great, made own hours.

    Cons

    Horribly Managed, and They really made you feel like they weren't their to help you management wise.

    Advice to Management

    Make it a less hostile


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Flexible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Opelika, AL
    Former Employee - Customer Service Agent in Opelika, AL
    Recommends
    Positive Outlook

    I worked at Afni full-time (More than a year)

    Pros

    Flexible schedules and time off is accrued each pay period.

    Cons

    Flex time is now too rigid to be of any use to anyone

    Advice to Management

    Allow employees to use flex without management approval, it takes too long and defeats the purpose of flex.


  6. Not bad for a call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Afni full-time (More than a year)

    Pros

    Clean environment. Supervisors not bad. Systems good.

    Cons

    Low pay. low morale, very little communication.

    Advice to Management

    Network with your employees more. Make sure they are not giving signals for age discrimination.

    Afni Response

    Aug 26, 2015 – Contact Center Recruiter

    Thank you for your feedback. Afni is constantly reevaluating our wage structure to ensure we are valuing our employees’ work with a respectable wage, great bonus opportunities and amazing ... More


  7. Customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    unlimited overtime, easy to move up

    Cons

    entitled customers, always adding more duties for customer service reps


  8. Collector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Afni full-time

    Pros

    Decemt benefits and interactive environment

    Cons

    Strict dresscode (no jeans except Fridays)

    Advice to Management

    Develop employees


  9. customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Afni full-time (More than a year)

    Pros

    guaranteed to get hired on. laid back environment efficient and fun training feels like elementary

    Cons

    call center environment. not many oportunuties for advancement low pay

    Advice to Management

    pay employees more. make employees happy and that will slow down turnover rate


  10. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for!

    Cons

    No complaints. Overall good company


  11. Love this job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Health benefits, bonus, Vto, PTO

    Cons

    None so far that I found

    Afni Response

    Aug 26, 2015

    Thank you for your positive feedback and recommendation of Afni!



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