Agfa Healthcare

www.agfa.com
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Agfa Healthcare Reviews

Updated February 11, 2015
Updated February 11, 2015
72 Reviews
2.4
72 Reviews
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Review Highlights

Pros
  • Good benefits, stable once you get the sense of how things work (in 5 reviews)

  • Good people to work and share experiences (in 4 reviews)


Cons
  • Upper management really jumps the gun in allowing unfinished products into the market (in 7 reviews)

  • No cost of living or merit raises for the 4 years I was there (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    New Management needs to eliminate middle managers and put more GSC support in front of customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Field Service Engineer in West Chicago, IL
    Current Employee - Senior Field Service Engineer in West Chicago, IL

    I have been working at Agfa Healthcare

    Pros

    No micromanagement but I think the days of regional managers sitting at home and not bothering anyone is over.

    Cons

    Rumors of middle management being eliminated to make room for more support in front of the customers. You have an acount manager, regional manager, local service support and GSC. We have too many positions that should be supporting the customer but are not. Regional Manager is not ever seen, Account manager is only seen when they want to sell something and local support is all over the place trying to wear many hats. GSC is being slammed and yelled at for all of the above lack of support and communication with the client.

    Advice to ManagementAdvice

    Eliminated regional managers and local IT support they should be resolving issues via remote support. Most of IT calls via local service are bogus made up calls to make it look like they are busy. Regionalize via multistate your imaging support for DR. CR and printing can be outsourced and still make money on each call, use the Konica model. Account managers do an excellent job getting in the face of the client and if not replace that person. Too much fat that you can't afford.

    Doesn't Recommend
    Negative Outlook
  2.  

    Unfortunately it seems unlikely that Agfa will survive . Belgium is not in touch with US market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Miami, FL
    Former Employee - Sales in Miami, FL

    I worked at Agfa Healthcare

    Pros

    Name was a staple in imaging...(although these days most folks have no idea what Agfa does)

    Cons

    Zero leadership. Ostrich-behavior. Customer is rarely put first

    Advice to ManagementAdvice

    Either commit to the industry by hiring positions needed to support customers or just sell the business.

    Doesn't Recommend
    Negative Outlook
  3.  

    Needs more Innovation. Power Point Spinners!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Northeast, NY
    Former Employee - Sales in Northeast, NY

    I worked at Agfa Healthcare

    Pros

    Great People and culture exists

    Cons

    Lack of Innovation causing company to hire new management and make changes

    Advice to ManagementAdvice

    Invest in Technolology

    Doesn't Recommend
    Negative Outlook
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  5.  

    Drowning in yes men.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer Impax Client in Waterloo, ON (Canada)
    Former Employee - Developer Impax Client in Waterloo, ON (Canada)

    I worked at Agfa Healthcare

    Pros

    None. Please read my cons stated below.

    Cons

    The culture has culture has gone to crap. People just waiting for a severance package (Here in Waterloo On.) Team leads are un-skilled cut-outs shining on their managers a constantly screwing over their developers. No innovation. You really get the feeling the overlords in Belgium are itching to close the Waterloo site and it just kills moral. It has been said before....The lucky one got out with the golden severance packages. I ended up just quiting...

    Advice to ManagementAdvice

    Take a hard look at all your dev team leads. There are some grave issues there.

    Doesn't Recommend
    Negative Outlook
  6.  

    Very enjoyable, lots of work and stress, but I like that.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist in Greenville, SC
    Current Employee - Field Service Specialist in Greenville, SC

    I have been working at Agfa Healthcare

    Pros

    Customers - equipment - travel - work from home..

    Cons

    Management stress - lots of windsheild time - on the road everyday

    Advice to ManagementAdvice

    Listen more to the worker bees.

    Recommends
    Negative Outlook
  7.  

    A rewarding job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R&D in Waterloo, ON (Canada)
    Former Employee - R&D in Waterloo, ON (Canada)

    I worked at Agfa Healthcare full-time (more than 5 years)

    Pros

    AGFA Healthcare recognizes contributions made by the individual employees, and reward accordingly.
    There are opportunities to innovate and grow as a person or as a team. Schedules and dates are realistic and the tools are available to get the job done.

    Cons

    The leadership team varies in management style from team-to-team. The company is very process heavy, so you have to enjoy working in a more regulated environment.

    Advice to ManagementAdvice

    Change is good at all levels, but many changes in a short time at top level management can be very disruptive.

    Recommends
    Neutral Outlook
  8.  

    Customer Support Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Agfa Healthcare full-time (more than 10 years)

    Pros

    People working there are great

    Cons

    Management is having trouble with keeping the applications easy to use and customer friendly . Also getting the product out on time and working as advertised.

    Advice to ManagementAdvice

    If you cant retain your president of the NA organization is not bode well to customers or employees. Stop working the field and support people to death. Stop with the 10-14 hr. days every day of the week and then expect paper work done on employee time on weekends.

    Doesn't Recommend
    Negative Outlook
  9.  

    Improvements in leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Agfa Healthcare full-time (more than a year)

    Pros

    Great employees, great benefits and new leadership are all reason why I am enjoying my time with Agfa.

    Cons

    Not a great work life balance although recently I feel that it is improving. Greater dedication to product road map would also be a welcomed change.

    Recommends
    Positive Outlook
  10.  

    New leadership is making a difference!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Agfa Healthcare

    Pros

    Dedicated employees, very rich benefits and dynamic new leadership will keep me here for the long haul! Agfa has great products and a solid long-term strategy.

    Cons

    Need more autonomy as a region. Trust the management team you have to make the right decisions.

    Advice to ManagementAdvice

    HQ - you have really great people in place, now let them do their job!

    Recommends
    Positive Outlook
  11.  

    Cuts

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Agfa Healthcare

    Pros

    The company provided great benefits and had many long term loyal employees.

    Cons

    Unfortunately cutbacks has become the name of the game.

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