Air Canada Reviews in Canada

Updated August 25, 2014
Updated August 25, 2014
109 Reviews
3.1
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Air Canada President, CEO, and Director Calin Rovinescu
Calin Rovinescu
65 Ratings

Review Highlights

Pros
  • Travel benefits (before service charges were added) (in 16 reviews)

  • Flight benefits, health benefits, great people to work with (in 10 reviews)


Cons
  • Front line and middle management are not given the lattitude to introduce the changes needed (in 5 reviews)

  • senior management resistant to change (in 5 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1.  

    Amazing benefits, flight privileges.. Slow career growth, pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Toronto, ON (Canada)
    Former Employee - Business Analyst in Toronto, ON (Canada)

    I worked at Air Canada full-time for more than 5 years

    Pros

    Flight Benefits
    Healthcare coverage
    Fellow employees
    Mentoring
    Good products
    Employee loyalty

    Cons

    Bureaucracy
    Slow growth
    Low wages
    Unwilling to change
    Bonus structure

    Advice to ManagementAdvice

    Need to relate with lower level employees more. Need to accept newer ideas and models. Have more faith in analysis and data.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    rocky and underpaid at the begining.......and i mean very underpaid you may as well volenteer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Montreal, QC (Canada)
    Current Employee - Flight Attendant in Montreal, QC (Canada)

    I have been working at Air Canada full-time for more than 3 years

    Pros

    its air canada and it has benefits

    Cons

    constant fear of losing job

    Advice to ManagementAdvice

    if you propose a pay cut ...take one yourself..and engage with your employees more and rely more on your employees as they are the ones who deal with the struggles of passengers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Phenomenal training ground for people early in their careers, but not worthy of a long-term commitment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at Air Canada full-time for more than 5 years

    Pros

    Serves as an incredible place to learn the ins and outs of a corporate environment.

    Work experience is among the best. My time at Air Canada was equivalent to two to three times the amount of time spent elsewhere given the crises and various situations we faced.

    Travel privileges are fantastic as long as you are very flexible with where you want to go as flights are quite full nowadays.

    Health benefits are solid and pension is standard for a large company (management employees hired post-bankruptcy (2004 or so) are placed on a DC plan. Those hired before that time are in a DB plan).

    Cons

    The company culture is brutal and highly politicized. All too common are senior leaders who manage through fear, intimidation and bullying. There is no culture of cooperation and collaboration as leaders tend to be territorial. Certainly some notable exceptions.

    Salaries are below market, yet demands on time are unforgiving. Very limited scope for promotion.

    For someone early in their career, if you can put up with the negative environment and old school ways of doing business, the work experience can be quite enriching.

    Advice to ManagementAdvice

    Review your values and live them. And hold your leadership accountable for doing so.

    Embrace innovation and different ways of doing business. Promote those that actually believe that people are their most valuable asset.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Power engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Power Engineer  in  Montreal, QC (Canada)
    Former Employee - Power Engineer in Montreal, QC (Canada)

    I worked at Air Canada full-time for more than 3 years

    Pros

    Good schedule and good benefits

    Cons

    Everything else is bad. Bad management no leadership and the board make it obvious they do not care about anything else then planes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Worst management I've seen so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at Air Canada full-time

    Pros

    - Great work benefits & pension
    - Travelling perks after 6 months

    Cons

    - Short staffed so overloaded
    - Bad management of new staff
    - No control over the schedule

    Advice to ManagementAdvice

    This company is a fantastic way to practice both French and English if you're a bilingual person. It offers perks of cheap fair price to their employees after their 6 months probation period. Depending on the city you're living in, there can be really bad management issues. I've seen new staff having to learn over a month's training program within less than half the time. They were pushed into the airport barely knowing some important stuff with the promise that they'll get help with the intermediate/senior co-workers already operating.

    The truth is there isn't much time to teach when you have 5 minutes to book a whole flight of people standing right in front of your counter. I've also seen some new staff being left to fend for themselves and the management which supposed to help them not having the needed background knowledge to support them. At this location, the staff was so short that stupid decisions happened quite often. They would position you somewhere where you don't currently have the training for saying that it would only be few minutes and then completely forget about you while customers were asking information that you couldn't provide.

    The schedule basically worked like the auction house except that you had no control whatsoever: the seniors would choose first until the new staff would be fending for whatever is left that people didn't want. Don't expect them to tell you anything about it until the training is done by the way. Although, there are policies installed to prevent your scheduled from being changed as will, the management can try some shady stuff and if you don't pay attention and fight back, you take the fall for it. People often trade their shifts to have one day available or to benefit some days of vacation using the cheap fare for employees.

    The overall culture is kinda sad; most staff get depressed with time ( a short time to be exact).

    This was overall a great experience knowing the behind of airports and planes, but I would recommend there if you like travelling a lot or have family to visit which lives across the globe. If you're looking for a great company's culture, I would suggest to pass on this one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    In-flight service director: A career that climbs like a growing stock with many ups and some downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Director  in  Toronto, ON (Canada)
    Current Employee - Service Director in Toronto, ON (Canada)

    I have been working at Air Canada full-time for more than 5 years

    Pros

    - Health Benefits
    - Compensation (after five years)
    - Rewarding
    - Internationally recognized and highly regarded
    - Career Opportunities and Special Assignments in other departments
    - Award winning company which feeds pride in many employees
    - Pension
    - Exciting
    - 99% of our colleagues and management are amazing to work with

    Cons

    - Irregular hours (many weekends, holidays, very early mornings and/or extremely late or long nights
    - Seniority rather than merit based reward system
    - Long wait to gain in seniority

    Advice to ManagementAdvice

    Keep fighting for the shift in culture change. It seems to be heading in the right direction. Initiate changes reported by front line employees in a more timely manor if possible. Keep striving for the best and continues improvement.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Your manager and team can make or break your experience and career at Air Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Analyst  in  Montreal, QC (Canada)
    Current Employee - Pricing Analyst in Montreal, QC (Canada)

    I have been working at Air Canada full-time for more than 5 years

    Pros

    Travel benefits - if you're willing to get creative with flight plans and enjoy the possibility of getting stuck at airports when traveling standby

    Cons

    The company is stuck in a rut in terms of its problem solving approach and the lack of creativity and new blood creates a sense of group think in many departments so it's the same tired and cautious approach to everything every season. Salary is horrendous compared to similar jobs and skill levels in other industries.

    Advice to ManagementAdvice

    Change the teams, shuffle people around, bring in new blood

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Stiffling Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air Canada full-time for more than 5 years

    Pros

    Travel perks were a nice advantage

    Cons

    Culture resistant to change providing for a work environment of dissengaged staff.

    Advice to ManagementAdvice

    Have a closer look at human assets. Provide an engaging platform for career development.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Lots of Company pride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Air Canada full-time for more than 10 years

    Pros

    Highly recognized and respected brand. Internationally renown for its service. Full time employees enjoy flight benefits.

    Cons

    Difficult to maintain work life balance in certain parts of the company. Compensation is not competitive. Opportunities for advancement are limited outside of Montreal.

    Recommends
  11.  

    Flying was fun! Not anymore;(

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Service Director  in  Toronto, ON (Canada)
    Current Employee - Flight Service Director in Toronto, ON (Canada)

    I have been working at Air Canada full-time for more than 8 years

    Pros

    Travel around the world. Meet amazing people.

    Cons

    Long days, sometimes waiting in airports between flights. Mechanical flights, bad weather and cancellations. Different time zones and different time at work, early morning sometimes or night shifts. Too many employees not enough good Leader on top that show the example and come on the front line to see our needs to implement better structure to assist the employee on the work at hand.

    Advice to ManagementAdvice

    Be more proactive not retroactive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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