Air Canada Reviews

Updated August 21, 2015
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3.6
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Recommend to a friend
Approve of CEO
Air Canada President, CEO, and Director Calin Rovinescu
Calin Rovinescu
83 Ratings

Pros
  • Travel benefits - if you're willing to get creative with flight plans and enjoy the possibility of getting stuck at airports when traveling standby (in 17 reviews)

  • Health benefits are solid and pension is standard for a large company (management employees hired post-bankruptcy (2004 or so) are placed on a DC plan (in 11 reviews)

Cons
  • The front line management is not able to eliminate workers that are not doing their jobs and playing the system (in 5 reviews)

  • work environment, salary, management, poor attitude, no room for growth or advancement, (in 4 reviews)

More Pros and Cons

140 Employee Reviews

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  1. Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air Canada full-time

    Pros

    It's a great environment to interact in. I actually enjoy working here, unlike my previous jobs. I hope to stay here for a long time.

    Cons

    Commute is a little bad. Some employees lack the skills necessary to communicate. I feel this impacts the atmosphere at work.

    Advice to Management

    Make sure each employee is living up to standards. If they aren't, talk to them and make sure they will perform better so that the other employees aren't impacted negatively.


  2. Concierge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Meeting important people, knowledge on airport check in procedures

    Cons

    No teamwork. Fault finding. Stressful.


  3. Helpful (1)

    Overall, great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Analyst in Chicago, IL
    Current Employee - Pricing Analyst in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Air Canada full-time

    Pros

    Good pay and excellent benefits

    Cons

    Very finite career progression outside of Canada


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Barf!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The friends I made in the 15 years I was there.

    Cons

    Management and the Teamster Union. Company satisfied with breaking even. Low level management gets away with unethical, immoral treatment of its employees.

    Advice to Management

    What management?


  6. Toxic work environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free travel when space available.

    Cons

    Needy and rude passengers. Very stressful.

    Advice to Management

    Listen to your employees!


  7. Helpful (1)

    Loyalty to Investors, not employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Management Positions in Chicago, IL
    Former Employee - Various Management Positions in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    100% Paid medical benefits for entire family and/or partner

    Cons

    Promotions based on senority, not ability. Most senior positions are filled with employees with 30+ years with the company. There isn't opportunity for younger, talented, educated employees to move up the ranks. My General Manager was with the company 34 years before he/she because part of senior management/ Company uses outdated or used computers/laptops for managers. My laptop was upgraded to 512MB RAM and I was suppose to be thankful for it. Blackberry's were a "perk" or status symbol in 2008 (about 3 years behind the rest of the world), but they couldn't afford a Microsoft Exchange server, so the Blackberrys were useless. We had to forward our email to a third-party email provider so we could get our messages and then manually reconcile our inboxes. Bonus calcuations changed year to year and often the week before a payout, senior management would change the rules resulting in drastic cut in payouts.

    Advice to Management

    You've got an unhealthy mix of low level inexperienced employees and very senior employees just hoping to make it to retirement.


  8. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Excellent working environment including Management

    Cons

    The salary for the permanent employee is average


  9. Love it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSSA in Montreal, QC (Canada)
    Current Employee - CSSA in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at the airport is a great and exciting environment. The company also has a portal were you can trade, give and pick up shifts from other CSSA's making it very easy to take off the days you need and work the hours you want.

    Cons

    No cons what so ever


  10. Too much management, not enough accountability

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales and Service Agent in Calgary, AB (Canada)
    Former Employee - Customer Sales and Service Agent in Calgary, AB (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Air Canada full-time (More than 8 years)

    Pros

    The pay and benefits were the best things, and the knowledge gained. I also worked with a lot of great people.

    Cons

    We were over managed, and not supported or given the opportunity to use our judgment. Everything had to go through a manager

    Advice to Management

    Have more faith and confidence in your workforce.


  11. Helpful (2)

    Fun job for a young professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Toronto, ON (Canada)
    Current Employee - Flight Attendant in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Canada full-time (More than 3 years)

    Pros

    Plenty of travel and new sights to see. working environment was very positive for the most part. Very social job and you get to meet many people. Plenty of perks and benefits.

    Cons

    Hard to control your schedule as bidding goes by seniority. You need to spend a long time at the company before holding good schedules. I personally would not do this job for more than two years as it did not fulfill my ambitions.



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