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Aug 2, 2009
2009-08-02 09:52 PDT
Details
Pros
Flexible schedules, great health and travel benfits, easy job.
Cons
Inability of management to consider the customer's needs.
Inefficient, top-heavy company.
Reacts to every blip with cutbacks.Advice to Senior Management
Spend some money to woo customers back, with more ammenities and a more positve and caring philosophy. We are currently a mediocre/lousy airline and do nothing special for our passengers.It would be wise to treat them with more care...and obviously your employees too.
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Customer Sale and Service Agent in Vancouver, BC (Canada):
“do not work for any airline because of economic situation”
Jun 24, 2008
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