Air Canada

  www.aircanada.com
  www.aircanada.com

Air Canada Reviews in Toronto, ON

Updated November 12, 2014
Updated November 12, 2014
118 Reviews
3.2
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Air Canada President, CEO, and Director Calin Rovinescu
Calin Rovinescu
70 Ratings

Review Highlights

Pros
  • Travel benefits (before service charges were added) (in 17 reviews)

  • Flight benefits, health benefits, great people to work with (in 11 reviews)


Cons
  • Front line and middle management are not given the lattitude to introduce the changes needed (in 5 reviews)

  • senior management resistant to change (in 5 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Toronto, ON (Canada)
    Current Employee - Flight Attendant in Toronto, ON (Canada)

    I have been working at Air Canada full-time (more than 3 years)

    Pros

    Great people to work with. Perfect job for those who like to travel and live life out of a suitcase.

    Cons

    First few years can be stressful. Flights routes are determined by sonority with the company. Expect to work on weekends, holidays and overnight flights when first starting off. Hourly wage is decent don't expect to work no more than 100 hours a month.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great flight benefits, health benefits, and amazing technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Maintenance Engineer in Toronto, ON (Canada)
    Former Employee - Aircraft Maintenance Engineer in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 5 years)

    Pros

    So much to learn working on aircraft for Air Canada. I had the pleasure of working on some of the most technologically advanced aircraft in the sky.

    Cons

    I didn't enjoy the unionized environment. Midnight shift for six years started to effect my health, and my family life.

    Advice to ManagementAdvice

    I would highly recommend rotating shifts to get employees with less seniority some extended periods of time on day shift. I saw too many of my fellow co workers struggle with sleep issues after working so many years of straight mid nights.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Phenomenal training ground for people early in their careers, but not worthy of a long-term commitment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 5 years)

    Pros

    Serves as an incredible place to learn the ins and outs of a corporate environment.

    Work experience is among the best. My time at Air Canada was equivalent to two to three times the amount of time spent elsewhere given the crises and various situations we faced.

    Travel privileges are fantastic as long as you are very flexible with where you want to go as flights are quite full nowadays.

    Health benefits are solid and pension is standard for a large company (management employees hired post-bankruptcy (2004 or so) are placed on a DC plan. Those hired before that time are in a DB plan).

    Cons

    The company culture is brutal and highly politicized. All too common are senior leaders who manage through fear, intimidation and bullying. There is no culture of cooperation and collaboration as leaders tend to be territorial. Certainly some notable exceptions.

    Salaries are below market, yet demands on time are unforgiving. Very limited scope for promotion.

    For someone early in their career, if you can put up with the negative environment and old school ways of doing business, the work experience can be quite enriching.

    Advice to ManagementAdvice

    Review your values and live them. And hold your leadership accountable for doing so.

    Embrace innovation and different ways of doing business. Promote those that actually believe that people are their most valuable asset.

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Amazing benefits, flight privileges.. Slow career growth, pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Toronto, ON (Canada)
    Former Employee - Business Analyst in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 5 years)

    Pros

    Flight Benefits
    Healthcare coverage
    Fellow employees
    Mentoring
    Good products
    Employee loyalty

    Cons

    Bureaucracy
    Slow growth
    Low wages
    Unwilling to change
    Bonus structure

    Advice to ManagementAdvice

    Need to relate with lower level employees more. Need to accept newer ideas and models. Have more faith in analysis and data.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    In-flight service director: A career that climbs like a growing stock with many ups and some downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Director in Toronto, ON (Canada)
    Current Employee - Service Director in Toronto, ON (Canada)

    I have been working at Air Canada full-time (more than 5 years)

    Pros

    - Health Benefits
    - Compensation (after five years)
    - Rewarding
    - Internationally recognized and highly regarded
    - Career Opportunities and Special Assignments in other departments
    - Award winning company which feeds pride in many employees
    - Pension
    - Exciting
    - 99% of our colleagues and management are amazing to work with

    Cons

    - Irregular hours (many weekends, holidays, very early mornings and/or extremely late or long nights
    - Seniority rather than merit based reward system
    - Long wait to gain in seniority

    Advice to ManagementAdvice

    Keep fighting for the shift in culture change. It seems to be heading in the right direction. Initiate changes reported by front line employees in a more timely manor if possible. Keep striving for the best and continues improvement.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Lots of Company pride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 10 years)

    Pros

    Highly recognized and respected brand. Internationally renown for its service. Full time employees enjoy flight benefits.

    Cons

    Difficult to maintain work life balance in certain parts of the company. Compensation is not competitive. Opportunities for advancement are limited outside of Montreal.

    Recommends
  8. 1 person found this helpful  

    Flying was fun! Not anymore;(

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Service Director in Toronto, ON (Canada)
    Current Employee - Flight Service Director in Toronto, ON (Canada)

    I have been working at Air Canada full-time (more than 8 years)

    Pros

    Travel around the world. Meet amazing people.

    Cons

    Long days, sometimes waiting in airports between flights. Mechanical flights, bad weather and cancellations. Different time zones and different time at work, early morning sometimes or night shifts. Too many employees not enough good Leader on top that show the example and come on the front line to see our needs to implement better structure to assist the employee on the work at hand.

    Advice to ManagementAdvice

    Be more proactive not retroactive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Old boys club is a real thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 10 years)

    Pros

    Great co-workers for many years. I was very happy with benefits and pay,

    Cons

    Shifts leave you with no outside life. No problem if you don't want to be with people on a norman 9 to 5 job.
    Managers still want a male in the managers roles. They do not like to promote from within anymore. They prefer outsiders so I spent years training people to go above me.

    Advice to ManagementAdvice

    Pay attention to your front line employees. They need a home life to work only burns you out if you have no outlets. Allow for options it will surprise you how soon the sick calls will go down.
    Promote your people from within. Why through away talent once these people start being passed over they will loose interest in going the extra mile.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    flight attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Toronto, ON (Canada)
    Former Employee - Flight Attendant in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 8 years)

    Pros

    Flight benefits, health benefits, great people to work with. Great job if you are going to school or doing another part time job. 15 days off in a month.

    Cons

    In your first year expect to make around 20k, work pretty much all holidays (With no 1.5x pay, no bonus) Health benefits could be a challenge to get your refund from Claim Secure. Flight benefits are cheap but so hard to get on flights (Standby).

    Advice to ManagementAdvice

    Too many managers, too many channels. Need to have incentive for your employees, moral is LOW. Flight crew keeps winning awards and management keeps cashing huge bonuses.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Company morale is so low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Toronto, ON (Canada)
    Former Employee - Flight Attendant in Toronto, ON (Canada)

    I worked at Air Canada full-time (more than 5 years)

    Pros

    - flight benefits
    - health and dental benefits
    - lots of time off

    Cons

    - have to work out of Toronto
    - management says one thing and does another
    - no recourse for 'bad' flight attendants as union has to protect the bad apples
    - pay cheques and per diem almost always wrong
    - never receive crew meals when supposed to
    - zero recognition for job well done
    - flight attendants who are clearly out of optimal shape are kept around due to union protection when they wouldn't be able to save a life if necessary
    - crew compliment is constantly eroded
    - not enough crew rest - company only goes the minimum which is unhealthy
    - extended duty days are far too common

    Advice to ManagementAdvice

    Stop being greedy and invest in your employees vs lining your pockets
    Go back to giving real customer service and experiences

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Air Canada? Share Your Experiences

Air Canada

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.