Air Canada Reviews

Updated July 17, 2015
46 reviews filtered by
  • Toronto, ON, Canada Area (Canada)
  • Any Job Title
  • Any Status
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
Air Canada President, CEO, and Director Calin Rovinescu
Calin Rovinescu
30 Ratings

Pros
  • Travel benefits - if you're willing to get creative with flight plans and enjoy the possibility of getting stuck at airports when traveling standby (in 17 reviews)

  • Health benefits are solid and pension is standard for a large company (management employees hired post-bankruptcy (2004 or so) are placed on a DC plan (in 11 reviews)

Cons
  • The front line management is not able to eliminate workers that are not doing their jobs and playing the system (in 5 reviews)

  • work environment, salary, management, poor attitude, no room for growth or advancement, (in 4 reviews)

More Pros and Cons

46 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Fun job for a young professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Toronto, ON (Canada)
    Current Employee - Flight Attendant in Toronto, ON (Canada)

    I have been working at Air Canada full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Plenty of travel and new sights to see. working environment was very positive for the most part. Very social job and you get to meet many people. Plenty of perks and benefits.

    Cons

    Hard to control your schedule as bidding goes by seniority. You need to spend a long time at the company before holding good schedules. I personally would not do this job for more than two years as it did not fulfill my ambitions.


  2. Helpful (1)

    No worth the stress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Toronto, ON (Canada)
    Current Employee - Customer Service Agent in Toronto, ON (Canada)

    I have been working at Air Canada full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Travel Benefits are the best work place privileges you will ever get. You are unionized has a Phone/Airport Associate, so basically your are well "protected".

    Cons

    Horrible place to work, and it is hard to manage the minimal salary. Many new agents suffer burnouts doing overtime just to survive. The hours of work at 24/7, 365 days.... Not easy when you have a family and can't get a day off. Upper management makes major dollars while you are below the wage of living. Don't expect any sympathy from them. The union is not much help to the junior employees. They are only senior employees who think of themselves. Junior employees are basically left behind when it come time to contract renewals.


  3. depends on your personality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Toronto, ON (Canada)
    Current Employee - Flight Attendant in Toronto, ON (Canada)

    I have been working at Air Canada full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -going to cool places and get paid for it -lots of time off -great benefits -work with some amazing, fun people -pay almost nothing to travel on your own time, even fly in first class -work stays at work: when you're off, you're done. no stress -opportunity to try different positions within the company. There are always postings for short-term assignments, e.g., sales, if you are interested -unionized -company provides cab if they call you on short notice/plane lands early in the morning

    Cons

    -compensation is mediocre (although it's supplemented with allowances and occasionally profit sharing) -hard to rest well due to jetlag. A lot of crew use sleeping aids. I personally can only sleep for 2-4 hours on a 24hr Asia layover -schedule is tough for people on reserve. A new FA can be on reserve for 8 yrs based in YYZ, and an extra decade for other bases. There's no AM/PM reserve. Qualifying in a route language helps,e.g., German and Mandarin -the seniority system lets everyone hired before you pick anything they want. You always get the leftovers. It could be decades before you can hold some decent flights, unless you have a language qualification. -work is not hard, but repetitive. Boredom is your worst enemy on long flights -you work with some great people on a flight, but then you never see them again afterwards; always working with new people so it's hard to form deep connections -you forget something on the plane it's gone forever. They won't let you go back through security, and once the plane gets towed away there's no more hope. I forgot my mug once and I called STOC, tracked the plane, checked lost and found and crew centre, posted on the flight attendant fb group... never got it back

    Advice to Management

    more engagement


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Used & Abused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Station Attendant in Toronto, ON (Canada)
    Former Employee - Station Attendant in Toronto, ON (Canada)

    I worked at Air Canada

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Health Benefits that start right away, Flight Benefits are great if your single or married couple. Or have parents who are retired. Flexible work hours easy shift trades or picking up extra hours. Can be fun working at some times with great people. Sum day are great working outside, winter is best in the bag room.

    Cons

    6 months probation and had to wait to pass probation to use flight benefits. Only10% of the new hires passed probation. Pay is not the best minimum wage.

    Advice to Management

    Pay increase


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at Air Canada full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    New management team, efficient and professional. Good Benefits

    Cons

    Workload can be high at times

    Advice to Management

    More training programs are beneficial


  7. Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Toronto, ON (Canada)
    Current Employee - Flight Attendant in Toronto, ON (Canada)

    I have been working at Air Canada full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people to work with. Perfect job for those who like to travel and live life out of a suitcase.

    Cons

    First few years can be stressful. Flights routes are determined by sonority with the company. Expect to work on weekends, holidays and overnight flights when first starting off. Hourly wage is decent don't expect to work no more than 100 hours a month.


  8. Helpful (1)

    Great flight benefits, health benefits, and amazing technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Maintenance Engineer in Toronto, ON (Canada)
    Former Employee - Aircraft Maintenance Engineer in Toronto, ON (Canada)

    I worked at Air Canada full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    So much to learn working on aircraft for Air Canada. I had the pleasure of working on some of the most technologically advanced aircraft in the sky.

    Cons

    I didn't enjoy the unionized environment. Midnight shift for six years started to effect my health, and my family life.

    Advice to Management

    I would highly recommend rotating shifts to get employees with less seniority some extended periods of time on day shift. I saw too many of my fellow co workers struggle with sleep issues after working so many years of straight mid nights.


  9. Helpful (1)

    Great to work for a little while, gain some experience and discover the world, past 5 years.... too long!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Toronto, ON (Canada)
    Current Employee - Senior Business Analyst in Toronto, ON (Canada)

    I have been working at Air Canada full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Air Canada is a Fun organization to work for, many are Passionate about what they do and management is Ambitious.

    Cons

    As a large organization, don't kid yourself, Air Canada is very Bureaucratic and Senioritocratic. A few dinosaurs have worked for the company for more than 30 years and have held opportunities hostage and reserved only for their friends.

    Advice to Management

    Invest in the younger generation


  10. Helpful (6)

    Phenomenal training ground for people early in their careers, but not worthy of a long-term commitment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at Air Canada full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Serves as an incredible place to learn the ins and outs of a corporate environment. Work experience is among the best. My time at Air Canada was equivalent to two to three times the amount of time spent elsewhere given the crises and various situations we faced. Travel privileges are fantastic as long as you are very flexible with where you want to go as flights are quite full nowadays. Health benefits are solid and pension is standard for a large company (management employees hired post-bankruptcy (2004 or so) are placed on a DC plan. Those hired before that time are in a DB plan).

    Cons

    The company culture is brutal and highly politicized. All too common are senior leaders who manage through fear, intimidation and bullying. There is no culture of cooperation and collaboration as leaders tend to be territorial. Certainly some notable exceptions. Salaries are below market, yet demands on time are unforgiving. Very limited scope for promotion. For someone early in their career, if you can put up with the negative environment and old school ways of doing business, the work experience can be quite enriching.

    Advice to Management

    Review your values and live them. And hold your leadership accountable for doing so. Embrace innovation and different ways of doing business. Promote those that actually believe that people are their most valuable asset.


  11. Helpful (2)

    Amazing benefits, flight privileges.. Slow career growth, pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Toronto, ON (Canada)
    Former Employee - Business Analyst in Toronto, ON (Canada)

    I worked at Air Canada full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flight Benefits Healthcare coverage Fellow employees Mentoring Good products Employee loyalty

    Cons

    Bureaucracy Slow growth Low wages Unwilling to change Bonus structure

    Advice to Management

    Need to relate with lower level employees more. Need to accept newer ideas and models. Have more faith in analysis and data.



Showing 46 of 139 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.