Air France-KLM

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Air France-KLM Reviews

Updated November 4, 2014
Updated November 4, 2014
34 Reviews
3.0
34 Reviews
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Air France-KLM Président-Directeur Général Alexandre de Juniac
Alexandre de Juniac
8 Ratings

Employee Reviews

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  1.  

    Great culture, very inefficient often.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air France-KLM full-time (more than 8 years)

    Pros

    Great benefits, solid financial background.

    Cons

    Too much legacy as state-owned carrier.

    Advice to ManagementAdvice

    Embrace being an international company, and off shore as much as possible outside of France.

    Neutral Outlook
  2.  

    Waste Of Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent in Jamaica, NY
    Former Employee - Passenger Service Agent in Jamaica, NY

    I worked at Air France-KLM full-time (more than an year)

    Pros

    Your co-workers are who keep you coming back to work. Good health benefits.

    Cons

    No Set hours, always low staff so you can never get time off or swap days (when that is supposed to be a privilege you have and they will consistently remind you of that), There is no respect for seniority, people have worked for the company for over 10 years and they can never get their vacation, holidays off, or certain shifts because they are not friends with the scheduler. Unless you suck up you will never get ahead in this company.
    They bring interns from France and treat them poorly. They are given a contract and the company does not honor the contract, therefore, interns return back home sooner than scheduled.
    Upper management has no professional skilled; they are unable to speak to employers with kindness, they make you feel like you are nothing but a number (and they will say “at least you have a job hahahah”). Air France has no appreciation for their employees; everyone works extremely hard and management cannot even say thank you. They will never take an employee's side, the employee is always wrong in any situation.
    There is no communication between client managers and upper management. Everything is a secret and becomes a rumor. Once a rumor is out of hand then management steps in and comes up with an elaborated excuse about why they never say anything and never have answer to any questions. When it is to the companies advantage they will use NY labor Laws and if the NY labor laws are not to their advantage they will say ""Ahhh wellll this is a French company". They don’t even have an employee handbook to give the employees; because supposedly it is being modified for the past 3 years.
    I have worked for many companies and I have never had such a poor experience at work. I would never recommend a friend or my worst enemy to work for this company.

    Advice to ManagementAdvice

    Get a real education and guest what this is America not France. Have some manners and learn etiquette. Treat others the way you would like to be treated (something you should have learn early in life).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Unless you are a manager or higher you don't matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent in Houston, TX
    Former Employee - Passenger Service Agent in Houston, TX

    I worked at Air France-KLM full-time (more than an year)

    Pros

    -PTO
    -great hours
    -daily team meetings
    -every 3 months random drawing for free flight
    -clock in system easy

    Cons

    -Managers are too hard on employees
    -If you're american a majority of the passengers will hate you on sight
    -Un-professional work area
    -pay is not so well

    Advice to ManagementAdvice

    The main problem with management is they tried getting involved in my personal life too much.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Overworked & Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air France-KLM full-time (more than 10 years)

    Pros

    colleagues are a good group of people

    Cons

    Poor work-life balance, if salaried, be willing & committed to putting the company first otherwise you suffer the consequences if only working 45 hours regardless of your family situation or health. Limitless number of hours. Too much work & not enough people due to staff reductions.
    Directors constantly pushing their workload down to staff who is already overloaded.
    Salaries are well below industry average
    flight privileges are not free.
    No room for advancement unless an EU citizen.
    .

    Advice to ManagementAdvice

    Assets are not only the airplanes but the people. Treat the employees fairly. Most importantly train the Directors before sending incompetent individuals to other countries in leadership roles, and ensure these so-called leaders are aware of labors laws in the country. The company waste time/money developing Mission statements yet never follow thru on their ideas. Ask any manager, and they can not describe the current Mission.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Success of operations strongly tied to team work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative and Budget Assistant in New York, NY
    Former Employee - Administrative and Budget Assistant in New York, NY

    I worked at Air France-KLM full-time (more than 5 years)

    Pros

    Ample opportunities for growth and professional development. The employee quickly understands the importance of team work and, building and maintaining a healthy relationship with internal and external clients. For those who like travelling, might also be a good place of employment.

    Cons

    The industry is unfornately undergoing few restructurations. Opportunities for advancement are becoming scarce, thereby affecting employees morale: High turnover, and high operating costs.

    Advice to ManagementAdvice

    Invest in human capital, you are in a service industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    More than 14 years at Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air France-KLM full-time (more than 10 years)

    Pros

    Good environment, good benefits, frequent trainings

    Cons

    No weekends due to various shift, stressful with difficult customers

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Yes, definitly a great and nice company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Manager
    Former Employee - Passenger Service Manager

    I worked at Air France-KLM full-time (more than 10 years)

    Pros

    Good place to work, with a lot of training opportunities.
    Good pays and benefits

    Cons

    As a major international airline serving many countries and continents, Air France KLM should give equal opportunities to grow and to progress to all of his employees

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Fort Lauderdale, FL
    Former Employee - Customer Service Agent in Fort Lauderdale, FL

    I worked at Air France-KLM full-time (more than 5 years)

    Pros

    Flight benefits and flexible schedule made it tolerable.

    Cons

    low wages and work on holidays.

    Advice to ManagementAdvice

    better salaries to keep employees motivated to perform above and beyond.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Did not like working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent in Jamaica, NY
    Former Employee - Passenger Service Agent in Jamaica, NY

    I worked at Air France-KLM full-time (less than an year)

    Pros

    Great coworkers. Some flight benefits. There were a couple good managers (leaders, yet kind and understanding). Nice uniforms.

    Cons

    Late hours (past midnight) if you're working at the boarding gates.
    Micromanagers, catty managers, vindictive managers.
    No buddy passes.
    Low pay, especially considering that you're working and living in NYC, and small raises (25 cents here, 10 cents there).
    Low possibility of advancement.
    Can encounter some rude and stuck-up flight attendants.

    Advice to ManagementAdvice

    Value your employees.

    Doesn't Recommend
  11.  

    Horrible Employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air France-KLM full-time (more than an year)

    Pros

    You co-workers are friendly and are always willing to help

    Cons

    poor management, un-professional, no room for advancement, favoritism, can not use any sick days, no flexibility, they don't appreciate their employees, no recognition for good work

    Advice to ManagementAdvice

    Each Management has their own rules, no one is on the same page, they are very unorganized

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Air France-KLM Photos

Air France-KLM in Montreal (Photo thanks to Flickr user Patrick Cardinal, Some Rights Reserved)
Air France / KLM / Delta (Photo thanks to Flickr user Flygstolen, Some Rights Reserved)
Tehran

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