Air France-KLM Reviews

Updated August 12, 2014
Updated August 12, 2014
33 Reviews

3.2
33 Reviews
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Air France-KLM Président-Directeur Général Alexandre de Juniac
Alexandre de Juniac
8 Ratings

Employee Reviews

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  1.  

    Great culture, very inefficient often.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air France-KLM full-time for more than 8 years

    Pros

    Great benefits, solid financial background.

    Cons

    Too much legacy as state-owned carrier.

    Advice to ManagementAdvice

    Embrace being an international company, and off shore as much as possible outside of France.

    Neutral Outlook
  2.  

    Unless you are a manager or higher you don't matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent  in  Houston, TX
    Former Employee - Passenger Service Agent in Houston, TX

    I worked at Air France-KLM full-time for more than a year

    Pros

    -PTO
    -great hours
    -daily team meetings
    -every 3 months random drawing for free flight
    -clock in system easy

    Cons

    -Managers are too hard on employees
    -If you're american a majority of the passengers will hate you on sight
    -Un-professional work area
    -pay is not so well

    Advice to ManagementAdvice

    The main problem with management is they tried getting involved in my personal life too much.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Overworked & Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air France-KLM full-time for more than 10 years

    Pros

    colleagues are a good group of people

    Cons

    Poor work-life balance, if salaried, be willing & committed to putting the company first otherwise you suffer the consequences if only working 45 hours regardless of your family situation or health. Limitless number of hours. Too much work & not enough people due to staff reductions.
    Directors constantly pushing their workload down to staff who is already overloaded.
    Salaries are well below industry average
    flight privileges are not free.
    No room for advancement unless an EU citizen.
    .

    Advice to ManagementAdvice

    Assets are not only the airplanes but the people. Treat the employees fairly. Most importantly train the Directors before sending incompetent individuals to other countries in leadership roles, and ensure these so-called leaders are aware of labors laws in the country. The company waste time/money developing Mission statements yet never follow thru on their ideas. Ask any manager, and they can not describe the current Mission.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Success of operations strongly tied to team work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative and Budget Assistant  in  New York, NY
    Former Employee - Administrative and Budget Assistant in New York, NY

    I worked at Air France-KLM full-time for more than 5 years

    Pros

    Ample opportunities for growth and professional development. The employee quickly understands the importance of team work and, building and maintaining a healthy relationship with internal and external clients. For those who like travelling, might also be a good place of employment.

    Cons

    The industry is unfornately undergoing few restructurations. Opportunities for advancement are becoming scarce, thereby affecting employees morale: High turnover, and high operating costs.

    Advice to ManagementAdvice

    Invest in human capital, you are in a service industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    More than 14 years at Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air France-KLM full-time for more than 10 years

    Pros

    Good environment, good benefits, frequent trainings

    Cons

    No weekends due to various shift, stressful with difficult customers

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Yes, definitly a great and nice company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Manager
    Former Employee - Passenger Service Manager

    I worked at Air France-KLM full-time for more than 10 years

    Pros

    Good place to work, with a lot of training opportunities.
    Good pays and benefits

    Cons

    As a major international airline serving many countries and continents, Air France KLM should give equal opportunities to grow and to progress to all of his employees

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Fort Lauderdale, FL
    Former Employee - Customer Service Agent in Fort Lauderdale, FL

    I worked at Air France-KLM full-time for more than 5 years

    Pros

    Flight benefits and flexible schedule made it tolerable.

    Cons

    low wages and work on holidays.

    Advice to ManagementAdvice

    better salaries to keep employees motivated to perform above and beyond.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Did not like working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service Agent  in  Jamaica, NY
    Former Employee - Passenger Service Agent in Jamaica, NY

    I worked at Air France-KLM full-time for less than a year

    Pros

    Great coworkers. Some flight benefits. There were a couple good managers (leaders, yet kind and understanding). Nice uniforms.

    Cons

    Late hours (past midnight) if you're working at the boarding gates.
    Micromanagers, catty managers, vindictive managers.
    No buddy passes.
    Low pay, especially considering that you're working and living in NYC, and small raises (25 cents here, 10 cents there).
    Low possibility of advancement.
    Can encounter some rude and stuck-up flight attendants.

    Advice to ManagementAdvice

    Value your employees.

    Doesn't Recommend
  10.  

    Horrible Employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air France-KLM full-time for more than a year

    Pros

    You co-workers are friendly and are always willing to help

    Cons

    poor management, un-professional, no room for advancement, favoritism, can not use any sick days, no flexibility, they don't appreciate their employees, no recognition for good work

    Advice to ManagementAdvice

    Each Management has their own rules, no one is on the same page, they are very unorganized

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good Company , highly competitive industry with unfortunately many lay off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air France-KLM

    Pros

    Great Culture and product, Flight Benefits,our center was like a big family

    Cons

    unfortunately my center in the US was closed and many of my colleagues were laid off due to corporate decision from Paris.

    Advice to ManagementAdvice

    next time invest in your employees.

    Disapproves of CEO

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