Air Serv Reviews

Updated July 26, 2015
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2.4
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Recommend to a friend
Approve of CEO
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Tom Marano
23 Ratings

Pros
  • The job had good tips coming in, I got to meet lots of new people (in 6 reviews)

  • pay is ok, opportunity to meet many interesting people (in 3 reviews)

Cons
  • Low pay at all levels except for mid- to upper-management (in 3 reviews)

  • Sometimes you get really big people and it's hard pushing on the wheelchair and stuff (in 3 reviews)

More Pros and Cons

84 Employee Reviews

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  1. Helpful (1)

    Training

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air Serv full-time

    Pros

    Good with entry level management positions

    Cons

    Need to work on organization and structure


  2. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Denver, CO
    Current Employee - Operations Supervisor in Denver, CO

    I have been working at Air Serv full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    It was a fun environment and the coworkers were great. It can be a very supportive environment. The cultural diversity is awesome and the Senior staff is is great.

    Cons

    The downside of this job is the super high stress level, crazy hours, and high turnover rate. The pay is very low for the amount of responsibility that you have to carry. Its a very demanding environment both mentally and physically.

    Advice to Management

    My advice to management would be make good on your promises and promote from within. Be ethical in all your dealings and understand that your employees are stakeholders as well. Believe in your staff and they will believe in you. Incentives go a long way, and a clean public reputation as a great company to work for will always be better than losing good people to higher paying competitors.


  3. Experience with the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fairburn, GA
    Current Employee - Customer Service Representative in Fairburn, GA

    I have been working at Air Serv full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A nice entry level position to learn more opportunities

    Cons

    Very stressful Management team is heavily disorganized Low payment No increasing pay rate No benefits


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Run

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSA in Houston, TX
    Current Employee - PSA in Houston, TX

    I have been working at Air Serv (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You may work with some real good people

    Cons

    You also work with some very lazy people. Management is horrible. Very unorganized company

    Advice to Management

    Pay your employees more and they will provide a better service .


  6. The fast paced job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air Serv

    Pros

    The best reason to work at AirServ is that you can come across so many different people that you can relate to or help in so many ways being that this job is located at O'hare airport.

    Cons

    The downsides to this job is that the work may be a bit of and overload due to lack of staffing.


  7. Cabin Appearance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air Serv full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great company for young adults living with mom and dad and don't care about anything.

    Cons

    Team leaders don't care managers don't care just like to scream and put agents down, no ethics managers and team leaders favor friends rules enforced only on certain people the ones who aren't team leaders or managers favorites, the must unorganized company and mismanaged there is.

    Advice to Management

    Fire all mangement and start over with people that know how to manage, have morals and ethics. Raise the pay scale and get people who care and take pride in what they do.


  8. Escort

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Greeter/Info in Newark, NJ
    Current Employee - Greeter/Info in Newark, NJ

    I have been working at Air Serv (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Gain more experience/knowledge/convenient/comfortable/focused which help me in my career, the dressing code is admirable and good looking

    Cons

    Winter/Managers some knows the job while dosenot, some employees are in serious and less concerned about the job because they claims they have upper hand

    Advice to Management

    Wheel chair section are not encouraging


  9. I'm very excited about being able to make it this far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Chicago, IL
    Current Employee - Security Officer in Chicago, IL

    I have been working at Air Serv full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love helping others and enjoy being a team

    Cons

    Not enough workers and less pay

    Advice to Management

    Keep up the great work


  10. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Phoenix, AZ
    Current Employee - Supervisor in Phoenix, AZ

    I have been working at Air Serv full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pleasure working with customers,and the high volume of passengers that needs assistance at the airport

    Cons

    No benefits and no room for growth


  11. Nightmare!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Service/Warehouse Associate in Atlanta, GA
    Current Employee - Cabin Service/Warehouse Associate in Atlanta, GA

    I have been working at Air Serv full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Set work schedule if you have a second job or want to further your education

    Cons

    Disrespected by management on a daily basis. No growth. No pay raise unless you beg and fight with your manager. Managers show favoritism towards their friends.

    Advice to Management

    ALL management needs leadership training because employees are realizing they deserve better and are finding other employment. Stop making threats towards your employees.The turn over rate is at its worst!!!



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