Air Serv Reviews

Pros

air conditioned environment, but to take you to airport from parking lot, that´s about it..

Cons

everything else is very difficult, co-workers are very difficult people to ge along with including managers if you think they are managing at all

Advice to Senior Management

i don´t want to spend my precious time telling them advice....good luck

Pros

All lobby agents treat each other like family

Cons

Poor management. Said they will adapt to your school schedule but does not. Even if given notice to take time off of work, they will call on that day and insist you on coming in. Did not get offered health insurance until a year after hire when told you will get insurance after 90 days.

Pros

pay is ok, opportunity to meet many interesting people

Cons

complete lack of ethics by upper management

Pros

they pay an ok salary

Cons

Benefit packages can be expensive

Advice to Senior Management

none

Pros

if your a self starter nothing better

Cons

if your not a self starter bad job for you

Advice to Senior Management

daily calls with check list would help them be reminded of needs at front line

Pros

Get to meet many interesting people that are traveling all over the world, as well as people from different cultures.

Cons

Demotes employees that are hard working from positions where they can get tips to positions where they get paid the same and can't get tips.

Advice to Senior Management

Don't demote a hard working employee by taking them from a minimum wage plus tips position to a minimum wage only position.

Pros

We compensate better than other companies in our industry.

Cons

CEO is very derogatory and insulting. He feels better when he can rage on someone. There will be a mass exodus once the job market bounces back.

Advice to Senior Management

Management needs to learn how to coach and lead; not insult and direct. Extreme micromanagement.

Pros

Dynamic
Never routine
Keeps you on your toes
Customer Service is baseline
Always work for your people - then they'll work for you.

Cons

Long hours - dedication
Not very predictable
Compensation/benefits are under developed - new company..

Advice to Senior Management

Create more incentives for your layman workers to perform at their optimum level.
Recruit only agressive customer service oriented people for the manual labor and listen to the advice of people fresh out of school enlisted in daily operations.