Airlines Reporting Corporation Reviews

Updated February 24, 2015
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2.9
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Recommend to a friend
Approve of CEO
Airlines Reporting Corporation President & CEO Mike Premo
Mike Premo
49 Ratings

Pros
  • Great benefits, Relaxed work environment, Good work life balance (in 5 reviews)

  • Take what you need vacation policy (in 8 reviews)

Cons
  • There is an extremely large belt of management, senior management, directors, and managing directors that have had turf wars going on for years (in 3 reviews)

  • Siloed work structure, uncommunicative management, Very Management Top heavy with no room for advancement by non management level employees (in 2 reviews)

More Pros and Cons

65 Employee Reviews

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  1. Helpful (3)

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Airlines Reporting Corporation

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    work-life balance, friendly culture, awesome salary!

    Cons

    Nothing that I can think of

    Advice to Management

    be a little more flexible


  2. Helpful (1)

    Amazing organization that is focused on success of internal and external customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agency Financial Recovery in Arlington, VA
    Current Employee - Agency Financial Recovery in Arlington, VA

    I have been working at Airlines Reporting Corporation

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing corporate culture! Managers care and are involved in the development and growth of their teams. The work is collaborative and everyone is encouraged to contribute. There is an open door policy and all ideas are considered. The vacation policy is "take what you need" and they mean it! There is a work life balance. There are monthly staff meetings to communicate corporate goals and progress. There are quarterly rewards to encourage employee innovations, customer focus and efficiency. They office is at the metro and is new with open work spaces and lots of glass and light. It is an open and comfortable work place. There is a casual dress code and individuality is encouraged. The company is gay friendly and supportive of minorities and non English cultures. There is a solid career path for those who work hard and are motivated. The company promotes from within. They pay is competitive and the health benefits are AWESOME. The healthplan encourages healthy eating and exercise with work place competitions and newsletters.

    Cons

    I have nothing negative to say about this company

    Advice to Management

    Keep on doing what they are doing. Its a fantastic place to work.


  3. Helpful (12)

    Run away from this place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Arlington, VA
    Former Employee - Manager in Arlington, VA

    I worked at Airlines Reporting Corporation full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good restaurant downstairs (SERIOUSLY, that's all I could come up with)

    Cons

    Step 1: The blind CEO will blame the VP who will blame the director who will blame the manager. The manager is laid off. Step 2: --- a month later --- The CEO will blame the VP who will blame the director. The director is laid off. Step 3: --- a month later ---. The VP is laid off. (Finally). This is true story… So do you want to work in that environment? A week before the lay off, we got a speech about how they "cared" about their employees… This place is toxic, this place has no work ethic, management want to move ARC into the new technology age but is too scared to go mobile. Actually, too scared of anything. They don't hire the daring technologists they should. Granted, they are owned by airlines, that should say it all.

    Advice to Management

    Resigned and get replaced by capable executives.


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  5. Helpful (9)

    Not a positive place off work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Arlington, VA
    Current Employee - Project Manager in Arlington, VA

    I have been working at Airlines Reporting Corporation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Metro accesible, few select places to eat, very few honest and respectable individuals.

    Cons

    During my career I have worked at various organizations and have experienced both negatives and positives, my experience at ARC is unfortunately on the former. Where to begin, if you are planning to join ARC make sure you get along with the Sr Management and beyond. You can work long hours, bring in new ideas and try your utmost to help guide them but do not expect any respect or rewards, but for those that are close to the right folks will get rewarded even while introducing poor digital/mobile trends. What's surprising is the trend of positive reviews that seem to be written by the executive or HR team.

    Advice to Management

    Wake up, start noticing what poor decisions the Sr. Management is doing.


  6. Helpful (7)

    Not a good company for advancement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Arlington, VA
    Former Employee - Executive Assistant in Arlington, VA

    I worked at Airlines Reporting Corporation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Located in a good area for shops and restaurants.

    Cons

    They took away our sick time and vacation time based on seniority. They say you can take up to 6 weeks vacation, but when you ask your supervisor, you feel intimidated. Company actually allows non US citizens the vacation advantage.

    Advice to Management

    Stop hiring so many people every year and laying them off or firing employees when the company is not doing well. Their business plan changes at least twice a year and the company is run by the COO, not the CEO.


  7. Helpful (12)

    ARC Will Break Your Spirit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at Airlines Reporting Corporation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work/life balance, option to telework 1 or 2 days per week (depending on your department), unlimited vacation, no dress code, some great people.

    Cons

    There is very, very little room for advancement or career growth. The favoritism is blatant - if you don't happen to have an Executive team member who really likes you, then hard work won't get you anywhere. (Those who do happen to be a favorite of one of the higher ups can barely do their job and still get ahead.) There seems to be a preference towards the very attractive, the flirty, and/or those who make the company more diverse. If you are someone who has good values, the dishonesty and unethical behavior that is all around you at ARC will eat away at your soul. Some take the “No Dress Code” thing too far (if you want to dress like you are going to the club or working the corner - that’s acceptable at ARC). Although some may enjoy looking at the exposed cleavage and super tight clothing – it just adds to the lack of professionalism that is all around the office. The company is also trying to do too much with too few resources, and there are way too many meetings that make management inaccessible. A lot of really great, hardworking, smart people have left ARC in the last year or so, and it's unfortunate that leadership let that happen.

    Advice to Management

    Open your eyes and realize that you are not running the company in accordance with the core values that you've established.


  8. Helpful (1)

    Good place to hang out for a few years until you move on to more challenging work and career advancement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at Airlines Reporting Corporation full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Low stress, casual dress code, decent benefits, great location, competitive salaries for new hires. There is also a good work life balance and most do their 40 hours a week and onto the rest of their life

    Cons

    ARC is one of those companies that is a good fit if you're looking for a relatively easy, low stress environment and are content with very limited advancement opportunities. The company still functions primarily as a service provider and attempts to create new products and services generally fail. A lot of time is spent preaching about new products and innovation, but these things generally don't happen due to organizational resistance and complacency. The general profile of employees falls into two camps. 1.) New to the company and move on in under 3 years due to lack of advancement opportunities and innovation and wasting a lot of time on new products that don't end up going anywhere . 2.) Long time employees content with their jobs and are generally resistant to change, new products, and new ideas. There is also the odd dynamic that the primary customers (airlines) are also the owners of the company. This greatly limits the growth potential of the company since you're trying to sell products and services to your owners ( or about your owners) and they are hesitant to pay or allow you to sell information that does not benefit them. Efforts to find new sources of revenue to replace declining travel agency ticket processing revenue have generally failed. The stories about the senor folks playing favorites are true.

    Advice to Management

    Shake up the director and above management team to foster real change in the company.


  9. Helpful (10)

    Very Very Sad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Airlines Reporting Corporation

    Pros

    Everyone can do what they want if you fall within the corporate favoritism.

    Cons

    Terrible Terrible company to work for. Highly political unless you are either sleeping with the enemy or personally favored.

    Advice to Management

    I would highly recommend that upper management realize the politics. There are folks that are in positions due to lets just say favoritism-----a lot of dirty secrets which one day will surface and seeing colleagues who are highly skilled get thrown under the bus is very sad. Truth will come and unfortunately, the airlines should be notified of this un candid work ethic!! SICK SICK SICK and I want to be out.


  10. Great culture but not much room for career advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at Airlines Reporting Corporation full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Vacation policy, People, Culture, Location

    Cons

    There's no clear career path


  11. Helpful (8)

    Confusing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative in Arlington, VA
    Current Employee - Representative in Arlington, VA

    I have been working at Airlines Reporting Corporation full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits great. People working here (not Sr. Management) really want to do good things.

    Cons

    Grossly political with continual reorganizations because prior reorgs were not realistic or not given enough time to work. If not "in", definitely far, far, out. Better drink the Kool-Aid to not fear for your job. Do what you are told and never make a suggestion for a different way.

    Advice to Management

    Pay attention to employees. Actually listen to them and not just say you do.



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