Al Copeland Investments

www.alcopeland.com

Al Copeland Investments Reviews

Updated October 12, 2014
Updated October 12, 2014
6 Reviews
2.0
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Al Copeland Jr
5 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    great place to work while attaining college degree.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lafayette, LA
    Former Employee - Server in Lafayette, LA

    I worked at Al Copeland Investments part-time (more than an year)

    Pros

    always busy. flexible schedule. great staff.

    Cons

    really long hours on weekends. customer base not great.

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Veteran

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Al Copeland Investments

    Pros

    Food is good
    People are fun
    Can learn if motivated
    When execution is good, life is good
    Real cooking
    Solid company history

    Cons

    Lack of direction
    Lack of strategy
    Inability to simply define what we will or will not do
    Grey area creates blood baths

    Advice to ManagementAdvice

    Answer these questions:

    What is our brand?
    What products add value in the eyes of the customer?
    Do we (senior management) embody the same level of accountability that is expected in operations?
    What is our talent acquisition strategy? Talent development strategy?
    What is the difference between success and failure?
    How can we further standardize and simplify operations? How then might we reengineer and refine processes?
    How can we improve our reporting systems?
    Are we generating any data? Should we generate more? How can we leverage the data?
    How can we share knowledge?

    Action:
    Cut the menus. Drive favorable customer demographic.
    Invest in facilities
    Challenge the team
    Flatten the architecture
    Communicate scratch kitchen in the brand
    Invest in marketing capability (social, viral)
    Get chefs in dining room
    Integrate training into IT, aggressively control or risk losing brand identity
    Inventory talent
    Invest in talent
    Shape beliefs by following through, thus shaping action

    Understand that the decisions you make impact people you will likely never meet. THEY are Copelands.

    We must all, together, serve one purpose.

    Recommends
    Disapproves of CEO
  3.  

    Private business infected with unqualified family members with no education, experience or training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Team in New Orleans, LA
    Former Employee - Executive Team in New Orleans, LA

    I worked at Al Copeland Investments full-time (more than an year)

    Pros

    Great food when done right.

    Cons

    Improper relationships within the executive support team affecting moral and production. Revolving door leadership positions. Unprofessional environment.

    Advice to ManagementAdvice

    Create and implement a nepotism policy and hold everyone accountable to the same standard.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Hostile, short, and frustrating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Columbia, MD
    Former Employee - Server in Columbia, MD

    I worked at Al Copeland Investments part-time (more than an year)

    Pros

    Great atmosphere, and good food. The money earned as a server was decent, not much better than many other corporate restaurant.

    Cons

    A majority of the clientele are consistently low tippers, even with 'lagniappe' service. The management at this location was highly disjointed due to the hostility created by the GM. The turn-over rate was extremely high and made many feel uncomfortable at work. Left within a year.

    Advice to ManagementAdvice

    Needs to treat staff like the hard working adults they are. The lack of empathy for the FOH and BOH staff is demotivating. GM acts inappropriately when frustrated or angry, (i.e. yelling, being condescending, making rude comments) instead of providing constructive criticism or trying to fix a perceived problem in a positive way.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Poor management leads to high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server, Copeland's Cheesecake Bistro in Atlanta, GA
    Current Employee - Server, Copeland's Cheesecake Bistro in Atlanta, GA

    I have been working at Al Copeland Investments

    Pros

    The Cheesecake Bistro has pretty good food.
    The schedules are fairly flexible.
    They offer paid vacation, even for part time employees.

    Cons

    Management shows no desire to address the concerns of its employees. Morale among employees is horribly low and is visible to customers. Copeland's Cheesecake Bistro is one of the worst run restaurants I have worked for and its management problems extend to its corporate and regional offices. The turnover among staff in restaurants is always high, but this company doesn't seem to care that they have to hire an entirely new wait staff every 3-4 months.

    Advice to ManagementAdvice

    Please stop dismissing the concerns of employees who are the face of your companies; we would like to earn a living, too...

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Not the place for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Al Copeland Investments

    Pros

    Great food quality is great in a time when every other restaurant is microwave driven

    Cons

    lack of leadership and no diversity

    Advice to ManagementAdvice

    take a close look at operations

    Doesn't Recommend
    Disapproves of CEO

Al Copeland Investments Photos

New Orleans style cuisine
Cheesecake Bistro Dining

+ Add Photo

Work at Al Copeland Investments? Share Your Experiences

Al Copeland Investments

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.