Alamo Drafthouse

  www.drafthouse.com
  www.drafthouse.com
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Alamo Drafthouse Reviews

Updated August 23, 2014
Updated August 23, 2014
35 Reviews
3.0
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim League
24 Ratings

Employee Reviews

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  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Kansas City, MO
    Current Employee - Server in Kansas City, MO

    I have been working at Alamo Drafthouse full-time for more than a year

    Pros

    Free Movies, discounts and cool shows

    Cons

    Long Hours sometimes, or slow season low money

    Advice to ManagementAdvice

    NA

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Pretty Cool Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alamo Drafthouse part-time for more than 3 years

    Pros

    I worked with some amazing people. Everybody was so open minded and friendly. I was so sad when I had to leave because I moved out of state.

    Cons

    Nothing really. The only con is, well with any customer service oriented job some of the customers would be a little rude, but I still loved my job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Forget the hype.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Austin, TX
    Current Employee - Server in Austin, TX

    I have been working at Alamo Drafthouse full-time for more than 3 years

    Pros

    Free movies, food and beverage discounts on your day off, relatively flexible schedules, every time you work you can select from a list of free meals, people think your place of employment is a cool, trendy, Austin type of place. Management is pretty relaxed about comps and voids. More autonomy than most server jobs, while receiving a large amount of support.

    Cons

    First off, you cannot begin at Alamo as a server, you must be a food runner for a period of time (manager's discretion) which can last quite awhile if you are a good runner. Prepare to make $300-400 every two weeks while working around 30 hours a week. Once you make it to serving:

    Business is very sporadic, as a new employee be prepared to get screwed constantly. You will not make much money initially. Everything is rank based, but rankings are only updated once or twice a year and have nothing more to do with ability or even seniority (after your preliminary period). So kiss up and always make sure to look busy and you might go far in terms of ranking. That being said, business is still very hit or miss. Christmas and summer are usually pretty busy but the rest of the year is dead. Which means: if you get scheduled you will either be cut or you will have to pick up 2-3 theaters at once to make more than $50-60 bucks for a closing shift (think 6pm-2am).

    The menu has changed radically in the last year or so, much to the customers constant and vocal dissatisfaction. The support staff is paid a portion of your sales (3.5% - 'tipshare') so they tend not to be overly concerned about speed or accuracy, in terms of preparing (in the case of the service) or delivery (food runners). What this means for you is: endless headache when they drop your food off to the wrong table, exceedingly long ticket times for quick and simple items. Additionally, since the 'tipshare' is calculated and deducted from sales, when you get stiffed (which you will more often than any other restaurant I've ever worked at) you STILL HAVE YOU TO PAY TIPSHARE.

    Management is more concerned with keeping the labor percentages low than they are with the actual efficiency of the establishment, so be prepared to pay for runners to deliver food and help clean between movies AND THEN: never have enough of them around which means you're then constantly forced to run food and drinks to other theaters while someone (hopefully) is watching your tables.

    (The company has slowly become a homogenous blob of corporate memo's in lieu of actual shift notes/meetings. They will schedule you for special events with no forewarning, where you still make $2.13 an hour but no one orders anything.

    Advice to ManagementAdvice

    I know $2.13 is the minimum wage for regular servers but you might want to consider upping it a bit, maybe yearly, throw us a bone! The company is expanding around the country like wildfire, and the people who are doing all the work aren't really seeing much benefit, while our CEO Tim League gallivants around town with his celebrity friends.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  San Antonio, TX
    Current Employee - Server in San Antonio, TX

    I have been working at Alamo Drafthouse part-time for less than a year

    Pros

    Servers make big bucks. Free movies and employee screenings are a huge plus. Great coworkers, though high school class system is in place.

    Cons

    Management changes its mind on what policies to enforce and which not to. Hours are chaotic, you'll close a theater at 2 am then be expected to come back a few hours later to start the 9am shift. Company views its employees as privileged to be able to work there, rather then assets.

    Advice to ManagementAdvice

    follow all policies instead of choosing. Help employees suffering under pressure and strain to improve themselves, instead of showing them the door.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Alamo Drafthouse part-time for more than 3 years

    Pros

    It is incredibly easy to make a lot of money quickly here. The staff is always friendly and willing to help. And free movies all the time is a huge plus.

    Cons

    It is difficult to ask for help from the managers if they are in a mood. The hours are also pretty late. It's enough time to make it to last call at the bar but when its 1am or later every shift, it's a bit much.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Once great with the potential to get back on track.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Austin, TX
    Current Employee - Server in Austin, TX

    I have been working at Alamo Drafthouse full-time for more than 8 years

    Pros

    Health/Dental/Vision insurance, 401K, AMAZING coworkers in the original Alamo days, fun special events.

    Cons

    Many of the higher up corporate employees that were hired from other chain restaurants don't even genuinely seem to like movies or what the Alamo represents with regard to the talking policy and no late-comers rule. Therefore, they are only interested in the bottom line, rather than preserving the original Alamo culture. In their defense, I suppose it IS hard to preserve something you don't understand. Also, although they post jobs internally, there have recently been cases in which a position was filled from the outside before the internal application deadline expired -- lame.

    Advice to ManagementAdvice

    Avoid micromanaging, treat your employees with respect, don't be afraid to get your hands dirty when the ship is sinking and to reiterate what others have said, "If it ain't broke, don't fix it."

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Unpredictable wages, long movies means less tables

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Alamo Drafthouse part-time for more than a year

    Pros

    The atmosphere of the place is fun, you work at a movie theater that serves beer and wants everyone to have a good time. Serving so many tables can get stressful but you always have other servers around to help you during your rush. If you get to pick up a couple of theaters, you can make good money!

    Cons

    SO unstable when it comes to making money. A normal Saturday can consist of this if they managers over-staff(which they usually do): Come in, get tables, bring out food and drink for entire theater (not just your tables), get cut halfway through the movie and have to give your sales to another server, come back in an hour to clean theater and seat again, get tables, bring out food for entire theater, get CUT AGAIN, come back for dinner rush, if busy enough you get to stay and make money maybe.
    Lots of days are slow, nights can also be slow so be prepared to make as little as nothing most days due to getting cut and sent home.

    Advice to ManagementAdvice

    Pay for hours worked, or if you cut a server at least change their pay to runner because that's what they did the whole time they were there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chef  in  Austin, TX
    Former Employee - Chef in Austin, TX

    I worked at Alamo Drafthouse full-time

    Pros

    Free food if your a cook. Learned a lot of recipes.

    Cons

    Very busy at times and very slow at times.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Come in, make money, get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Austin, TX
    Former Employee - Server in Austin, TX

    I worked at Alamo Drafthouse full-time for more than 3 years

    Pros

    Lots of money to be made. Offer free shift meals, though limited, and two half off beers. Free movies are the draw, but you'll likely be too tired to want to come on a day off.

    Cons

    Lack of management skills. Micromanagement on all aspects. Company no longer subscribes to their own culture. Rarely enforces their rules for the theater. Hardly any opportunities to move in company. Keep your head down.

    Advice to ManagementAdvice

    Maybe pay your employees for hours worked. They're being sued in a class action lawsuit for failing to pay their servers for the hours they come early and stay late at $2/hr.
    Also, listen to your employees when they tell you that you're breaking the law. That might avoid the lawsuit.
    Tim League is a figurehead. He's a good figurehead but he doesn't do much outside of that.
    They're hemorrhaging money because they're growing too fast instead of focusing on the stores they have. Losing the service and culture.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Great co-workers at same level, but treated poorly by managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Runner  in  Winchester, VA
    Former Employee - Runner in Winchester, VA

    I worked at Alamo Drafthouse part-time for more than a year

    Pros

    There is a strong bond that is built within the co-workers because of the crazy schedules and hours worked. People are very giving to their peers.

    Cons

    Your schedule is given to you at the last moment so you are unable to plan any activities until you are scheduled.

    Advice to ManagementAdvice

    Realize that your employee base is the blood of the company, without them, the company will die.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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