Alaska Airlines

  www.alaskaair.com
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Alaska Airlines Reviews

Updated Jul 18, 2014
Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.5 75 reviews

88% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(33 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • The flight benefits was the best part of the job(in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go(in 8 reviews)


Cons
  • The pay is low compared to other like type jobs(in 6 reviews)

  • Poor pay and horrible schedules all based on seniority(in 3 reviews)

75 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
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    • Approves of CEO

     

    Fun PT Job

    Anonymous Employee (Current Employee) Los Angeles, CA

    ProsPeople are willing to help you with days off, traveling is the best!

    ConsHours are based solely on seniority.

    – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    1 person found this helpful  

    Working for Alaska Airlines is "North of Expected"

    Supervisor (Current Employee)

    Pros-The "Alaska Spirit" and friendly work environment
    -Ancillary training and career development programs
    -Travel Benefits
    -Performance-Based Incentives

    Cons-Knowledge Management -- company could do more to harness the "tribal knowledge" of its employees.
    -Odd working hours for frontline employees
    -Career development incentives for union employees

    Advice to Senior ManagementNever forget what the airline means to Alaskans. It is more than just transporting people from place to place. For Alaskans, this airline is an essential link in the supply chain, and they often rely on its cargo operations for transporting basic necessities to and from remote villages. Although it is primarily a passenger airline, senior leaders must not forget the crucial role its Cargo Operations department plays.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

    2 people found this helpful  

    We're making the best of what we have.

    Flight Attendant (Current Employee)

    ProsMost of the people who work there are great. They love what they do. It's a community of caring people.

    ConsAt one time it felt like the company really valued it's employees. But sadly, that era has passed. Shareholders are much more important than employees.

    Advice to Senior ManagementPay living wages before dividends.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Over the top, family-knit tight, team environment.

    Customer Service Representative (Former Employee) San Jose, CA

    ProsEmployee's really do care about the customers and definitely travel experience is wonderful. The friendships turn into close family protective committed unity. The bond of love for work and family carries the work load pass the above and beyond mark. Truly the foundation of Alaska Airline holds true today! Caring, Customer Service, and Loyalty that's Alaska.

    ConsThe stress of the airline business is the reality at Alaska as well.
    Pilot strikes cause delays or cancelation and that makes the public
    very stressful to work with, which robs the whole travel experience
    awful.

    Advice to Senior ManagementContinue to acknowledge the efforts and hard work the employees do. Add bonus's and incentives to help compensate to harshness of the stress the public puts on the employees.
    Give back upgrade decision making to employees to customers to bring back repeat business. It's the little things that count!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great company with outstanding values

    CSA (Current Employee) Anchorage, AK

    ProsAmazing benefits and people to work with

    ConsPoor pay and horrible schedules all based on seniority

    Advice to Senior ManagementTake care of your new hires as they burn out easily due to the worst schedules and most difficult times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company that immerses you within the airline industry!

    Anonymous Employee (Current Employee)

    ProsThe internship really exposes you to all the aspects of how an airline company is run on a daily basis.

    ConsDown time when managers are overly busy.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Nice family-oriented workplace

    Architect (Current Employee) Seattle, WA

    ProsNot a highly stressful culture, good peers (for the most part) and flight perks are handy.

    ConsNot very visionary leadership, obsessed so much with the operation that there is no room to be a great airline.

    Advice to Senior ManagementShow some vision in where you want the airline to go in the next 5-7 years, don't continually repeat the same 'focus on doing what we do well' message.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ramp Service agent

    Ramp Service Agent (Former Employee) Fairbanks, AK

    ProsFree flight benefits. Medical benefits.

    Conshigh stress and low pay.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Intern Airport Services

    Intern for Airport Services (Former Employee) Seattle, WA

    ProsGreat culture and coworkers. You can fly for free anywhere that Alaska flies. Alaska is a very open a forward thinking company. The take care of their employees and most of the current employees love to work for the,m

    ConsSeattle weather is not the best. Also the salaries are not that good. However, the benefits are very good. Your flight benefits apply to you immediate family and parents. they can call fly for free

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Family Orientied Company

    Flight Attendant (Current Employee) Anchorage, AK

    ProsWork with great people. Great culture and values.

    ConsBeing a flight attendant you're away most of the time from home

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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