Alaska Airlines

www.alaskaair.com
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Alaska Airlines Reviews

Updated February 25, 2015
Updated February 25, 2015
102 Reviews
3.5
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
48 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    A company that prides itself on customer service and a small, home-town 'feel' while competing with legacy carriers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    Free travel for employees and annual performance bonuses. Good vacation and health benefits and close to one hundred destinations to fly to.

    Cons

    Lower compensation offset by free travel opportunities. Bonuses are tied to performance metrics, which are wound very tight. Opportunity for advancement is extremely limited.

    Advice to ManagementAdvice

    Company is too eager to hire from the outside vs. creating good career-pathing from within for dedicated employees. Turnover for senior employees with higher compensation levels is frequent, in favor of younger employees and lower salaries. Company values are written well but not applied evenly across divisions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ITS in Seattle, WA
    Former Employee - ITS in Seattle, WA

    I worked at Alaska Airlines

    Pros

    Great people, plenty of opportunity to do great things, if you like to travel the benefits are awesome.

    Cons

    There is some churn happening within IT, so its hard to tell what will happen over time.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A truly great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer in Seattle, WA
    Current Employee - IT Engineer in Seattle, WA

    I have been working at Alaska Airlines full-time (less than a year)

    Pros

    The people: Alaska Airlines employees truly care about their customer's experience.
    The culture: Most everyone has a can-do attitude. The ones that don't won't last much longer as the change train is moving.
    The benefits: Outstanding benefits.

    Cons

    Culture is changing. Some people may get left behind.
    Work from home attitudes (approve/disapprove) is a mixed bag.
    Traffic to and from Seatac is nearly unbearable in order to maintain regular office hours.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Being a Flight attendant isn't what it seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boise, ID
    Current Employee - Flight Attendant in Boise, ID

    I have been working at Alaska Airlines full-time (less than a year)

    Pros

    Get to travel for free and get to meet a lot of great people.

    Cons

    Only paid for the time you are in the air. 5-6 legs a day, sometimes with out a break in between. 12-14 hour days. Gone from home 4-5 days in a row. You don't get paid enough to be able to travel even if your flights are free. Negative work environment because all the flight attendants are over worked and under paid. A mindless job

    Advice to ManagementAdvice

    Overworking your staff results in a constant overturn of employees, then resulting in always being short staffed.

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Flight attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Anchorage, AK
    Former Employee - Flight Attendant in Anchorage, AK

    I worked at Alaska Airlines full-time (more than 8 years)

    Pros

    Good benefits, flexible schedule, benefits within 30 days on successful completion of training

    Cons

    Chaotic hours, low starting pay, unpaid 4 week training, you're Union so management takes more of a role of being there to just discipline as needed.

    Advice to ManagementAdvice

    @Alaska Air Group HR department has a history of not hiring Flight Attendants for Alaska Airlines from Horizon Air. Experienced one awful HR rep when reapplying.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department
    Former Employee - IT Department

    I worked at Alaska Airlines

    Pros

    Alaska has a good culture of being focused on the customer and safety. Flight benefits good and generally a happy place to work.

    Cons

    Outside experience in certain areas would be helpful. Many departments are led by or full of "lifers" that can't advance the company. Many well qualified individuals are hired and then leave as their skills are not recognized or valued.

  8.  

    IT division is scattered and dysfunctional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Alaska Airlines full-time

    Pros

    Decent flight benefits, flexible scheduling, and some employees are allowed to work from home one day a week.

    Cons

    With multiple architectures and no standards, it is difficult to maintain quality working software at a reasonable cost. Salaries are generally lower than average.

    Advice to ManagementAdvice

    Streamline IT, set standards, and invest and train in rapid development software products to help your developers create and maintain high-quality software.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Review for a, a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Pros

    Pay benefit travel food hotel

    Cons

    People customer constant going everywhere

    Advice to ManagementAdvice

    None at the time

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Airlines used to be fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Communications Specialist in Seattle, WA
    Former Employee - Marketing Communications Specialist in Seattle, WA

    I worked at Alaska Airlines

    Pros

    Good travel benefits - good benefit package all around.

    Cons

    too many managers and Directors that have been there too long. It's a great environment if you have a family - you can use them for any excuse not to come to work or to leave work. Those people that didn't have dependants paid higher premiums for insurance and had to pick up the slack for those that spend most of their time tending to family issues. Not much room for internal promotion unless you know someone on the fast track. the HR department is unprofessional and non-responsive to any issues, regardless if you're inside or outside the company.

    Advice to ManagementAdvice

    walk the walk and talk the talk. They like to put out a good press release and thump inclusiveness, diversity, every employee is important, but they don't really practice what they preach.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great people, great work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Pros

    If you're an airline person, this is the best airline to work for. Great dedication and slackers are let go quickly, which is great for morale. Management's philosophy is welcome: Treat the employees like you want them to treat your customers.

    Cons

    Managers have a lot of power. Staff can be in trouble if a bad apple has a supervisory role.

    Advice to ManagementAdvice

    Consider listening more to front line staff. They work directly with public.

    Recommends
    Positive Outlook
    Approves of CEO

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