Alaska Airlines Reviews

Updated March 14, 2015
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  1. 1 person found this helpful

    Great people, great work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Pros

    If you're an airline person, this is the best airline to work for. Great dedication and slackers are let go quickly, which is great for morale. Management's philosophy is welcome: Treat the employees like you want them to treat your customers.

    Cons

    Managers have a lot of power. Staff can be in trouble if a bad apple has a supervisory role.

    Advice to ManagementAdvice

    Consider listening more to front line staff. They work directly with public.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful

    Airlines used to be fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Communications Specialist in Seattle, WA
    Former Employee - Marketing Communications Specialist in Seattle, WA

    I worked at Alaska Airlines

    Pros

    Good travel benefits - good benefit package all around.

    Cons

    too many managers and Directors that have been there too long. It's a great environment if you have a family - you can use them for any excuse not to come to work or to leave work. Those people that didn't have dependants paid higher premiums for insurance and had to pick up the slack for those that spend most of their time tending to family issues. Not much room for internal promotion unless you know someone on the fast track. the HR department is unprofessional and non-responsive to any issues, regardless if you're inside or outside the company.

    Advice to ManagementAdvice

    walk the walk and talk the talk. They like to put out a good press release and thump inclusiveness, diversity, every employee is important, but they don't really practice what they preach.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Reservations Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Boise, ID
    Former Employee - Reservations Agent in Boise, ID

    I worked at Alaska Airlines

    Pros

    Company had great company values and really cared about customers.

    Cons

    days off were not guaranteed, supervisors were hardly around, training was not specific for actual job duties, seniority was based on hire date and then on age - being the youngest sucked! that's how everything was chosen - mandatory OT, to seating assignments, vacations, benefits

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful

    Great company Bad spot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training in Seattle, WA
    Current Employee - Training in Seattle, WA

    I have been working at Alaska Airlines full-time (more than a year)

    Pros

    Very dynamic company. Is a trendsetter and is lean and mean. Making solid profits. If you can find a good spot, stay there, this company is up and coming. Rapid expansion.

    Cons

    Where I work is a black hole in the company. Forget being sick or disabled. Accommodations? Forget it even though the company policy allows for it. Experiencing gender based discrimination despite having an extremely robust career with a breadth of experience not commonly found; and many credentials. Treated like a kindergartener. Was called a "distraction" for wearing a dress and was subjected to a weekly shoe inspection after tripping on a chair. Treated as if stupid despite 30 years' industry experience. Company tenure is everything, experience and credentials, nothing. Promotion based on tenure and politics, not experience or qualifications. Middle management positions require doing at least 2 jobs which means 60-70 hour weeks so if you want a work-life balance, climbing the ladder is out.

    Advice to ManagementAdvice

    You are too lean, need to hire more people instead of working middle management to death. You need to "walk the talk" and LISTEN when complaints for rights violations are filed, instead of having HR lie say they are right. I am not experiencing the "People Focus" or "Inclusion" you advertise.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful

    Alaska Airlines Flight Attendant- great opportunity for the right person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Seattle, WA
    Former Employee - Flight Attendant in Seattle, WA

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    This is a fabulous job if you enjoy a flexible schedule, working closely with people and can maintain a positive attitude even when tired and stressed. You will be very well trained and ready to handle the job once you complete all the training requirements. The benefits are wonderful with insurance and lifetime passes. Loved this job for 30 years!

    Cons

    The things that make this a great job are also the same things that make this a challenging job! Flexible schedule= irregular hours for working, sleeping and eating. Working with the public- we all know what that can be like.
    This is the only job I can think of where, with any luck, you will never use 90% of your training!

    Recommends
    Positive Outlook
  7. 13 people found this helpful

    Political circus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    All full time employees received the usual; medical, dental, vision, 401k, profit sharing (when profitable). However, the flight benefits were a nice perk- unlimited standby travel free on Alaska, and the ability to purchase cheap standby passes on other carriers.

    Cons

    The company is notorious for extremely LOW salaries. As a 15 year manager (with a college degree), I was barely making $60k. The company tries to sell you on the idea that your compensation includes very generous flight benefits. That's nice, but it doesn't pay the bills. Money talks!

    The management division is also chock full of political back-stabbing, and regardless of your title/ seniority, you never know when your time is up. The company has a reputation for taking senior employees 'out to pasture' even if they're highly effective in their roles. Routinely, these higher salaried/ senior/ experienced employees are replaced with younger, less skilled employees who will agree to work for half of what you made.

    Advice to ManagementAdvice

    Loosen up the purse strings, pay your employees what they're worth, treat them with respect, and perhaps you'll have happier passengers.

    Remember: take care of the employees who take care of the passengers, who in turn, will reward you with repeat business = happy shareholders!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful

    Great Job - Company could use help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    Great health and travel benefits, Co-workers are fun, Pay gets better the longer you work

    Cons

    Management not in tune with employees, long hours, may have to fly over night, low pay to start

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. Co-workers are the best part of the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines

    Pros

    coworkers, flexible hours, decent pay and benefits

    Cons

    Alaska is almost like two separate companies. Flight crews, agents, and mechanics vs the office and management staff.

    Advice to ManagementAdvice

    Show more respect to your employees that actually get the planes in the air.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Mechanic
    Current Employee - Aircraft Mechanic

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    This company has given me some opportunities that some may had not when I first entered the aviation field. Although nothing is perfect, it's what you make of your career will decide how you perceive this company. There are advancement opportunity and movement within the company is possible. As most companies the pay is not industry leading, but is averge maybe higher.

    Cons

    Cons in this company are the same as all large corporations. Working midnight shift weekends and holidays are in every aviation job. In the Work center there is no recognition other then what is contractually required. So don't expect pats on the back for a job well done, that is what paychecks are for.

    Advice to ManagementAdvice

    Continue to innovate and find new ways to increase production thru technology. Personal recognition for achievements should be offered. Educational benefits should be offered.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful

    Great people, awesome travel benefits, feels like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at Alaska Airlines full-time

    Pros

    The culture and people here make this such a great place to work. Travel benefits are amazing, and are the ultimate perk of working for an airline. Flexible schedules, good work/life balance, and plenty of PTO also means you are actually able to use the travel benefits. Management is really starting to invest in IT to bring in the latest technologies and practices, which makes this a very exciting time to be working here particularly as a Software Developer, but also for any role in IT. Lots of training opportunities allow you to grow and gain knowledge.

    Cons

    Salaries are lower than other competing tech companies in the area, and we are still in the middle of a transformation in IT to a more agile process, which can cause headaches.

    Advice to ManagementAdvice

    Keep investing in IT so we can keep innovating to make us the easiest airline to fly. Keep us independent!

    Recommends
    Positive Outlook
    Approves of CEO

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