Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com

Alaska Airlines Reviews

Updated November 19, 2014
Updated November 19, 2014
86 Reviews
3.7
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
40 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Work, work, work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in SeaTac, WA
    Current Employee - Anonymous Employee in SeaTac, WA

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    The flight benefits was the best part of the job. It was nice to go visit family every month.

    Cons

    Flying standby is not what it's cracked up to be. I like to call it "the lottery"... I still get stressed out whenever I'm at the airport from years of anxiety! For the position, the salary was horrible. The don't feel like I had a good work/life balance while working there.

    Advice to ManagementAdvice

    You're employees are playing too many hats and working far too much. Salaries need to be re-evaluated to match competitors.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fun job overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Anchorage, AK
    Current Employee - CSA in Anchorage, AK

    I have been working at Alaska Airlines part-time (more than 10 years)

    Pros

    Great coworkers. Nice travel benefits. Works well around my family but I have been there a long time. Much better than a desk job, always busy. (sometimes too busy)

    Cons

    Busy and often understaffed. Having to work with the public can be a challenge at times. Very odd shift work and starting pay is low. Always new things to learn which can be both good and bad. Flights are full, harder to fly standby.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Great people and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Alaska Airlines as a contractor (more than an year)

    Pros

    Alaska has a cadre of loyal, long term employees which speaks well of the company. The culture is generally open and collaborative which makes it easy to come to work every day. They use the PTO model instead of dividing the world into vacation and sick time. Bravo.

    Cons

    Less than market compensation.is the biggest drawback, but less so in IT. Travel benefits make up for that though.

    Advice to ManagementAdvice

    Keep doing what you're doing. Running a *profitable* airline these days is something to brag about!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    customer service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Los Angeles, CA
    Former Employee - Customer Service Agent in Los Angeles, CA

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    Great people to work with

    Cons

    Great company to work for. No regrets

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Supervisor in Seattle, WA
    Current Employee - In Flight Supervisor in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    I've been with Alaska Airlines for 10 years and in the airline industry since 1977. Alaska has a terrific culture, small company feel and a diverse workforce. Very happy to be part of this great team!

    Cons

    Advancement is limited due to small number of available leadership openings given the size of the company.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines full-time (more than an year)

    Pros

    Love the travel benefits. Sitting on the beach is great!

    Cons

    Pay isn't the best. Going to lame places or having to fly on your day off can be the worst.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Love the people I fly with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines full-time (less than an year)

    Pros

    I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go. Everyone is happy! Sitting on the beach with 24 hours to spend isn't so bad.

    Cons

    I feel like I am away from my family too much. Getting woke up at 3 am by crew scheduling saying you to need fly at 5 am isn't all it is cracked up to be. Not only does it wake up me but my family as well.

    Advice to ManagementAdvice

    I wish they would be more family oriented. When you do call in sick crew scheduling isn't compassionate or understanding. It makes you second guess the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Hero to zero

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    Good flight benefits. Some nice people in many customer faced departments. The company is really customer friendly, but what really counts (safety) is lacking.

    Cons

    Middle /Upper Management are stupid and have no credibility with their employees or the FAA. Have many fines and investigations for non-conformance. Safety and reporting problems is smoothed over with a huge turnover in the department with replacement by unskilled engineers. The VP of maintenance is expecting a major accident and is critical of engineering for good reason.

    Advice to ManagementAdvice

    I would clean house in engineering managers ( and many lame engineers) and believe the maintenance management/mechanics are very good. Keep up the smily face in the rest of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    All depends on the department you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    Alaska has some very good people with great values and an enjoyable spirit.

    Cons

    Some bad folks in mid level positions make work difficult at times with people leading by trying to instill fear in their employees. Some of the magic that Alaska once had has been lost in recent times in some departments. Others remain true to the corporate culture and values.

    Advice to ManagementAdvice

    work on getting the right people in the right roles. if you say you are people focused, that goes beyond the frontline CBA covered work group, those people are people too and should not be overlooked.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Seattle, WA
    Former Employee - Flight Attendant in Seattle, WA

    I worked at Alaska Airlines full-time (more than an year)

    Pros

    You o not have to work long hour days, you get nice layovers, compensation package is great, and its a great place to be a flight attendant

    Cons

    No really a con I see

    Recommends
    Positive Outlook
    Approves of CEO

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