Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com

Alaska Airlines Reviews in Seattle, WA

Updated October 8, 2014
Updated October 8, 2014
83 Reviews
3.6
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
37 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • They have great Travel benefits (in 9 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Maintenance Technician in Seattle, WA
    Current Employee - Aircraft Maintenance Technician in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    Very organized company, good co-workers (some)

    Cons

    No one seems to be on the same page past working on the aircraft, to many differences at various stations

    Advice to ManagementAdvice

    Have rotating schedules for employees with children because making people work the entire weekend and manage to try to spend time is impossible, family values are not valued by upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company with employees who care and a bright future ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Level Manager in Seattle, WA
    Current Employee - Middle Level Manager in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    Consistent profits and bonus payout each year. Great PTO program. Senior leadership is very visible and the company cares what employees think and looks for ways to constantly improve the work/life balance. Well run, great operational performance and pride in remaining an independent airline.

    Cons

    Salary is very average and limited career growth potential once you reach a certain level. Middle management can be a frustrating place at times because of the need to appease senior leaders who can be very "hands on."

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I had a great time working as a brand ambassador for them in Seattle, people really love them!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Ambassador in Seattle, WA
    Former Employee - Brand Ambassador in Seattle, WA

    I worked at Alaska Airlines as a contractor (less than an year)

    Pros

    Alaska was a fun company to work for, they really care about their employees and their customers.

    Cons

    We worked outside so it was cold.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great place to work - perfect for someone starting out in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Agent in Seattle, WA
    Current Employee - Customer Srevice Agent in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 5 years)

    Pros

    Flexible schedules, great health benefits, awesome coworkers

    Cons

    There are no glaring cons, I love this company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pilot Scheduler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilot Scheduler in Seattle, WA
    Former Employee - Pilot Scheduler in Seattle, WA

    I worked at Alaska Airlines full-time (more than 5 years)

    Pros

    What a wonderful job, great people and life/work balance. Time off policies are bid on and are based on your seniority, with that said it is easy to trade among your co-workers for time off.

    Cons

    Salaries could be greatly improved! You are a union employee however the customer service union is very weak.

    Advice to ManagementAdvice

    Give preferential treatment for CSA's to convert to Flight Attendant.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    It's a great airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management and Analytics in Seattle, WA
    Former Employee - Project Management and Analytics in Seattle, WA

    I worked at Alaska Airlines as an intern (less than an year)

    Pros

    Good working environment, good colleagues, and good retirement package are big pros of the company.

    Cons

    Change management is a huge challenge in this place with all outdated technology and also salary is slightly lower than other major airlines.

    Advice to ManagementAdvice

    It's time upper management realized the need to update all their outdated technology on a periodic basis throughout the company to prevent future irreparable loss.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering in Seattle, WA
    Former Employee - Engineering in Seattle, WA

    I worked at Alaska Airlines as an intern (less than an year)

    Pros

    Great people to work with, all my coworkers were friendly and loved having me there. The company itself has amazing benefits and a great outlook. The most friendliest airline in the US. Flexible work hours were a plus.

    Cons

    Things can get down a little slow but they have a lot of projects that are being worked on.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CARGO in Seattle, WA
    Current Employee - CARGO in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    Alaska Airlines is a great company to work for. Lots of opportunities to advance. Wonderful travel benefits as long as your flexible.

    Cons

    Flight benefits can be difficult to use. Everything from shifts, vacation, & flight benefits are based on seniority.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    The people I get to work with make it a great place. There is a large focus and passion on making sure everyone understands the importance of our customers. Most senior leaders have finally shifted from emotional to educated decisions, which has resulted in a lot of company growth and profitability.

    Cons

    Showing leadership skills is often not a prerequisite to getting a leadership position. Little has been done to make changes based on previous employee feedback surveys, and no one has been held accountable for this. Few opportunities for changing roles or new development positions. IT systems are ancient and hold back most divisions from making some major changes to how they operate.

    Advice to ManagementAdvice

    Break down the silos between divisions and take advantage of your employees to come up with better ways of doing things. You aren't expected to have all the answers, even though you act like you are suppose to. Spend some time getting to really know your employees and seeing how they contribute to the organization.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Great people and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Alaska Airlines as a contractor (more than an year)

    Pros

    Alaska has a cadre of loyal, long term employees which speaks well of the company. The culture is generally open and collaborative which makes it easy to come to work every day. They use the PTO model instead of dividing the world into vacation and sick time. Bravo.

    Cons

    Less than market compensation.is the biggest drawback, but less so in IT. Travel benefits make up for that though.

    Advice to ManagementAdvice

    Keep doing what you're doing. Running a *profitable* airline these days is something to brag about!

    Recommends
    Positive Outlook
    Approves of CEO

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