Alaska Airlines Reviews

Updated August 30, 2015
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3.5
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Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
35 Ratings

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Senior leadership is very visible and the company cares what employees think and looks for ways to constantly improve the work/life balance (in 6 reviews)

Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Pros and Cons

67 Employee Reviews

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  1. Excellent Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Tacoma, WA
    Former Employee - Recruiter in Tacoma, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than 8 years)

    Pros

    *Great future for a growing airline *Awesome people to work with *Advancement from within *Flight benefits *Decent salary/compensation package

    Cons

    *Work/life balance could be better

    Advice to Management

    *Don't forget the Alaska Spirit and Horizon Heart in ALL you do!


  2. Sr IT Technical Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Recruiter in Seattle, WA
    Former Employee - Technical Recruiter in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines (Less than a year)

    Pros

    The people. They had leading edge technology for new projects but still maintain legacy systems too

    Cons

    HR department was disconnected at times. Didn't really understand the true role of recruiting - but they were willing to learn.. and they did over time

    Advice to Management

    Communication is key - top down helps. Keep your managers informed


  3. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Seattle, WA
    Former Employee - Reservation Agent in Seattle, WA
    Recommends
    Positive Outlook

    I worked at Alaska Airlines (Less than a year)

    Pros

    Alaska is a great company to work for. They appreciate their employees and treat them pretty well. The travel benefits were great when the flights weren't full.

    Cons

    I hates paying for Union dues when I did not want to be in the Union. Employees didn't have a choice, they were forced to be in the union and pay these hefty dues every month.


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  5. Helpful (2)

    Manager

    Current Employee - Manager in SeaTac, WA
    Current Employee - Manager in SeaTac, WA

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Great benefits, proud brand, company executives truly want to make company a great place to work. Conservative approach to financial management allowed the company to survive many downturns and thrive today.

    Cons

    Too little support for back office technology. Corporate manager-level positions are expected to do administrative clerical work as many clerical positions have been eliminated over the past 15 years. Little attention to documenting tribal knowledge when long time employees leave.

    Advice to Management

    Be cautious of burning out your employees all in the name of "high performance culture."


  6. Helpful (4)

    Assignment at Alaska Airlines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Writer in Bellevue, WA
    Former Contractor - Technical Writer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alaska Airlines as a contractor (Less than a year)

    Pros

    Working for Alaska Airlines is very much like working for Boeing. There is much in common. It is, overall, a nice place to work.

    Cons

    The number of Indian nationals working at Alaska Airlines is extremely high, about 35% and growing. In fact, it appears that preferential treatment is given to them over Americans who are qualified for the roles. The CIO is also an Indian. And the very same thing is happening at Microsoft (85% Indian), Intel (85% Indian), Amazon (50% Indian), Expedia (50% Indian), etc., etc., and etc. What is happening is that the Indians are gaining access positions of management and are using these positions to hire more Indians. They may interview many different people for the role, but at the end of the day, they are hiring the Indian. Occasionally, however, they will hire a token American to give the illusion of fairness. But it is just a game to them. You don't have to take my word for it, you can go see it for yourself. The only way the employee base can be so heavily stacked in favor of the Indians is that Indian managers, and perhaps some Americans, are intentionally hiring more and more Indians. And the only way it can continue for such a long time unabated is that upper management in corporate American has willfully turned a blind eye to what is going on. And what is going on is called discrimination.

    Advice to Management

    Stop allowing hiring managers to give preferential treatment to Indians and start hiring Americans. In other words, stop discriminating against Americans. If you think that it is okay for Microsoft in Redmond to be 85% Indian, then there is something wrong with you. If necessary, you should re-evaluate the H-1B visa program to better understand what it is to be used for. I'll give you a hint. The H-1B is to be used to allow foreign workers to take jobs in the USA that the employers cannot fill with American citizens. That is it. In other words, American workers come first.


  7. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst II in Seattle, WA
    Current Employee - Financial Analyst II in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    Best culture out there. Supportive family like environment with tons of opportunity to advance.

    Cons

    Pay is about 20% below market rates

    Advice to Management

    Talk to HR. This is a great place to work but I would like to see higher caliber people accept jobs.


  8. Helpful (1)

    Software Developer - Great company and great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in SeaTac, WA
    Current Employee - Software Development Engineer in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Very flexible work environment Lots of very dedicated, hard-working people. Smart management making good decisions. Lots of change for the better driving improvements in technology and infrastructure.

    Cons

    Some legacy technology is slow to change, patience is required. Too many random tools for dev and test work.

    Advice to Management

    Keep driving the changes in infrastructure and technology. Set the bar higher for developer roles.


  9. Incredibly immature organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior PM in Seattle, WA
    Former Contractor - Senior PM in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Alaska Airlines as a contractor (Less than a year)

    Pros

    good money, reverse commute was good

    Cons

    The most passive - aggressive, protectionist, mean spirited, talk behind your back organization I have ever experienced in my life. Incompetence is rampant within IT. The trick to working there long term is to not document your processes and to not share information and you will enjoy an long tenure at Alaska Air. I will NEVER fly Alaska Airlines again knowing what is really going on inside that company.

    Advice to Management

    Hold your employees accountable for their actions. Protectionist tactics are everywhere especially with the long-time employees yet management does not care at all. Alaska Spirit may exist while facing customers inside a fuselage but is extinct within IT... if it ever existed at all.


  10. Flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alaska Airlines part-time

    Pros

    Kinda tough job but really fun

    Cons

    Flight benefits, fun to go to different places and see different people

    Advice to Management

    it is hard to work in stressful environment, long hours nights


  11. Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Seattle, WA
    Current Employee - Senior Business Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Flight benefits are free but only if there is an open seat. You need to work in a hub for it to be effective.

    Cons

    You can't get a seat during holiday seasons, spring break etc. so don't bother planning any family vacations ahead of time.



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