Alaska Airlines Reviews in Seattle, WA

Updated August 23, 2014
Updated August 23, 2014
77 Reviews

3.7
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
34 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go (in 8 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I Love Alaska.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Operations  in  Kent, WA
    Current Employee - Call Center Operations in Kent, WA

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Flight benefits, compensation, community events,

    Cons

    union rules, Seattle weather, Seniority charts..

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work - perfect for someone starting out in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Agent  in  Seattle, WA
    Current Employee - Customer Srevice Agent in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 5 years

    Pros

    Flexible schedules, great health benefits, awesome coworkers

    Cons

    There are no glaring cons, I love this company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pilot Scheduler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilot Scheduler  in  Seattle, WA
    Former Employee - Pilot Scheduler in Seattle, WA

    I worked at Alaska Airlines full-time for more than 5 years

    Pros

    What a wonderful job, great people and life/work balance. Time off policies are bid on and are based on your seniority, with that said it is easy to trade among your co-workers for time off.

    Cons

    Salaries could be greatly improved! You are a union employee however the customer service union is very weak.

    Advice to ManagementAdvice

    Give preferential treatment for CSA's to convert to Flight Attendant.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    It's a great airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management and Analytics  in  Seattle, WA
    Former Employee - Project Management and Analytics in Seattle, WA

    I worked at Alaska Airlines as an intern for less than a year

    Pros

    Good working environment, good colleagues, and good retirement package are big pros of the company.

    Cons

    Change management is a huge challenge in this place with all outdated technology and also salary is slightly lower than other major airlines.

    Advice to ManagementAdvice

    It's time upper management realized the need to update all their outdated technology on a periodic basis throughout the company to prevent future irreparable loss.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    The people I get to work with make it a great place. There is a large focus and passion on making sure everyone understands the importance of our customers. Most senior leaders have finally shifted from emotional to educated decisions, which has resulted in a lot of company growth and profitability.

    Cons

    Showing leadership skills is often not a prerequisite to getting a leadership position. Little has been done to make changes based on previous employee feedback surveys, and no one has been held accountable for this. Few opportunities for changing roles or new development positions. IT systems are ancient and hold back most divisions from making some major changes to how they operate.

    Advice to ManagementAdvice

    Break down the silos between divisions and take advantage of your employees to come up with better ways of doing things. You aren't expected to have all the answers, even though you act like you are suppose to. Spend some time getting to really know your employees and seeing how they contribute to the organization.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Work, work, work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  SeaTac, WA
    Current Employee - Anonymous Employee in SeaTac, WA

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    The flight benefits was the best part of the job. It was nice to go visit family every month.

    Cons

    Flying standby is not what it's cracked up to be. I like to call it "the lottery"... I still get stressed out whenever I'm at the airport from years of anxiety! For the position, the salary was horrible. The don't feel like I had a good work/life balance while working there.

    Advice to ManagementAdvice

    You're employees are playing too many hats and working far too much. Salaries need to be re-evaluated to match competitors.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering  in  Seattle, WA
    Former Employee - Engineering in Seattle, WA

    I worked at Alaska Airlines as an intern for less than a year

    Pros

    Great people to work with, all my coworkers were friendly and loved having me there. The company itself has amazing benefits and a great outlook. The most friendliest airline in the US. Flexible work hours were a plus.

    Cons

    Things can get down a little slow but they have a lot of projects that are being worked on.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CARGO  in  Seattle, WA
    Current Employee - CARGO in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    Alaska Airlines is a great company to work for. Lots of opportunities to advance. Wonderful travel benefits as long as your flexible.

    Cons

    Flight benefits can be difficult to use. Everything from shifts, vacation, & flight benefits are based on seniority.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great people and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Alaska Airlines as a contractor for more than a year

    Pros

    Alaska has a cadre of loyal, long term employees which speaks well of the company. The culture is generally open and collaborative which makes it easy to come to work every day. They use the PTO model instead of dividing the world into vacation and sick time. Bravo.

    Cons

    Less than market compensation.is the biggest drawback, but less so in IT. Travel benefits make up for that though.

    Advice to ManagementAdvice

    Keep doing what you're doing. Running a *profitable* airline these days is something to brag about!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Supervisor  in  Seattle, WA
    Current Employee - In Flight Supervisor in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    I've been with Alaska Airlines for 10 years and in the airline industry since 1977. Alaska has a terrific culture, small company feel and a diverse workforce. Very happy to be part of this great team!

    Cons

    Advancement is limited due to small number of available leadership openings given the size of the company.

    Recommends
    Positive Outlook

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