Alaska Communications

  www.alaskacommunications.com
  www.alaskacommunications.com

Alaska Communications Reviews

Updated December 5, 2014
Updated December 5, 2014
28 Reviews
3.2
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Communications President, CEO, and Director Anand Vadapalli
Anand Vadapalli
15 Ratings

Employee Reviews

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  1.  

    It's all in the management - usually good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSAI in Anchorage, AK
    Current Employee - SSAI in Anchorage, AK

    I have been working at Alaska Communications full-time (less than an year)

    Pros

    Internal promotions, training, ground up employment and all seems good from what I hear. We get many calls from retired employees...many speak of the politics of the small state company, but are happy.

    Cons

    Depending on management, it's very likely before your 6 month union protection comes in, they can can you for nothing.

    Advice to ManagementAdvice

    Audit managers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Legacy ILEC struggling to define company direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Communications full-time (more than 5 years)

    Pros

    The people in the trenches are on the whole quite talented, experienced and committed to providing customers with the best service they are capable of.

    Cons

    Glacial pace of corporate change coupled with mostly union workforce makes it very difficult for Alaska Communications to be agile and competitive in the marketplace.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great place with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Communications full-time (more than 10 years)

    Pros

    Above average pay, good benefits, 3 weeks vacation w/ 5 personal days. Culture is trying desperately to change. Long slow process, but I see movement. Great CEO who is doing his best. I'd follow him through fire. People are amazing at this company. More so than not, friendly, kind, caring. Don't find that everywhere.

    Cons

    Operational reviews are done on a monthly basis which takes some groups weeks to prepare. Disrupts work getting done. Limit to quarterly, that's all that's really needed. Perhaps we haven't made some of the best decisions in the past couple of years, but you do what you've got to do. You know what I mean.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Chaos

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Communications

    Pros

    Good intentions to change. High aspirations to leave behind a legacy of unsuccessful business.

    Cons

    Lack of training. Slow to actually improve old processes. No clear set measurement standards.

    Advice to ManagementAdvice

    Decide how you want to measure your sales team and stick with it. Don't have a conversation every month about how to measure how bad they are or aren't doing.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great pay, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Communications full-time (less than an year)

    Pros

    Because most hourly positions are Union, the pay is great! That is about the only pro I can give.

    Cons

    Union benefits are okay, but everyone pays the same amount no matter if it's just you or if you have 17 kids. The management is terrible, and the communication is even worse. I was ALWAYS working and always fixing problems. I had a terrible work-life balance.

    Advice to ManagementAdvice

    Everyone needs to be on the same page, not in a completely different book. It is difficult to be effective and efficient when you are getting told a hundred different things in a hundred different ways.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Steer Clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager
    Former Employee - Service Delivery Manager

    I worked at Alaska Communications full-time (more than an year)

    Pros

    Most of the employees in the union seemed pretty happy to work at Alaska Communications, but I presume that had more to do with the benefits and protection garnered from their Collective Bargaining Agreement more than anything else.

    Cons

    Mid and upper management were pretty myopic when it came to anything outside of their respective funnels of experience.
    Product management within the business division was rather haphazard, in particular VoIP systems. No discernible vetting process was in place, no quality assurance, no system evaluation, no assessment regarding which systems applied to which customers.
    When I came on board, the multiple reorganizations (every 3 to 6 months) should have been a sign to continue to seek other employment.

    Advice to ManagementAdvice

    Clean house, have your mid level management move along to retirement or their next careers or retirement. Somewhere between the CEO and front-line management there is a massive disconnect. As it is Mr. Vadapalli's and the boards desire to stay competitive and grow the company, I'd suggest that they do a better job of vetting technology that meets all customer's needs and expediting the phasing out of obsolete systems i.e. Centrex

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Interesting and challenging experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Sales Engineer in Anchorage, AK
    Current Employee - Senior Network Sales Engineer in Anchorage, AK

    I have been working at Alaska Communications full-time (more than 10 years)

    Pros

    Solid and secure environment. Family friendly. Great coworkers. Relaxed atmosphere. Opportunities to grow and advance my career.

    Cons

    Process obstacles and inefficiencies continue to challenge us. Competitor is a fierce and often unethical opponent, making it difficult to sell on value.

    Advice to ManagementAdvice

    Revisit process engineering. Challenge middle management for truth. Invest in the last remaining network services necessary to compete.

    Recommends
    Approves of CEO
  9.  

    Lost at sea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Anchorage, AK
    Former Employee - Manager in Anchorage, AK

    I worked at Alaska Communications full-time (more than an year)

    Pros

    Excellent pay and good benefits

    Cons

    Profound lack of vision collides with the absence of accountability to create a truly dysfunctional organization. Executive leadership does not possess the business insight needed to right this ship. Poor decision making at every level and diminishing value placed on the customer will result in the end of a once good company.

    Advice to ManagementAdvice

    It's beyond time to bring in leaders with industry experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Some nice people to work with. No communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales and Service Representative in Anchorage, AK
    Current Employee - Customer Sales and Service Representative in Anchorage, AK

    I have been working at Alaska Communications full-time (more than an year)

    Pros

    Starting pay is great, set schedule, paid time off accures fast

    Cons

    no communication from management, awful network, forced benefits, too much about sales to the point of selling customer wrong thing and losing customers. teaching the opposite of customer service to reps

    Advice to ManagementAdvice

    Allow reps more information, actually communicate with rest of company. think about promotions before having them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    IT Project Manger for small project with Tekmate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Communications

    Pros

    Great learning environment for someone new in project management.

    Cons

    Management should be more open and information should be share among department.

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