Alaska Communications Reviews

Updated August 20, 2014
Updated August 20, 2014
22 Reviews

3.1
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Communications President, CEO, and Director Anand Vadapalli
Anand Vadapalli
11 Ratings

Employee Reviews

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  1.  

    Interesting and challenging experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Sales Engineer  in  Anchorage, AK
    Current Employee - Senior Network Sales Engineer in Anchorage, AK

    I have been working at Alaska Communications full-time for more than 10 years

    Pros

    Solid and secure environment. Family friendly. Great coworkers. Relaxed atmosphere. Opportunities to grow and advance my career.

    Cons

    Process obstacles and inefficiencies continue to challenge us. Competitor is a fierce and often unethical opponent, making it difficult to sell on value.

    Advice to ManagementAdvice

    Revisit process engineering. Challenge middle management for truth. Invest in the last remaining network services necessary to compete.

    Recommends
    Approves of CEO
  2.  

    Lost at sea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Anchorage, AK
    Former Employee - Manager in Anchorage, AK

    I worked at Alaska Communications full-time for more than a year

    Pros

    Excellent pay and good benefits

    Cons

    Profound lack of vision collides with the absence of accountability to create a truly dysfunctional organization. Executive leadership does not possess the business insight needed to right this ship. Poor decision making at every level and diminishing value placed on the customer will result in the end of a once good company.

    Advice to ManagementAdvice

    It's beyond time to bring in leaders with industry experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Some nice people to work with. No communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales and Service Representative  in  Anchorage, AK
    Current Employee - Customer Sales and Service Representative in Anchorage, AK

    I have been working at Alaska Communications full-time for more than a year

    Pros

    Starting pay is great, set schedule, paid time off accures fast

    Cons

    no communication from management, awful network, forced benefits, too much about sales to the point of selling customer wrong thing and losing customers. teaching the opposite of customer service to reps

    Advice to ManagementAdvice

    Allow reps more information, actually communicate with rest of company. think about promotions before having them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    IT Project Manger for small project with Tekmate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Communications

    Pros

    Great learning environment for someone new in project management.

    Cons

    Management should be more open and information should be share among department.

  6.  

    Great place to make an impact!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Anchorage, AK
    Current Employee - Manager in Anchorage, AK

    I have been working at Alaska Communications full-time for more than a year

    Pros

    The transformation that began a few years ago is really taking root. This company is a great place if you want to have a personal impact on a large scale. Tremendously talented folks that will go to great lengths to make the customer happy.

    Cons

    Organizational silos and challenging legacy systems can be frustrating, but personal effort to overcome challenges is seen everywhere.

    Advice to ManagementAdvice

    Continue to pay attention to breaking down the structural and systems based silos.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Supportive staff and excellent customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Rsources  in  Anchorage, AK
    Current Employee - Human Rsources in Anchorage, AK

    I have been working at Alaska Communications full-time for more than a year

    Pros

    Alaska Communications has a lot of opportunities for growth within the company. If you are looking for a job, this is not the place. If you want a successful career then this is the place.

    Cons

    Alaska Communication has a lot of room for growth and some managers/supervisors are stuck in the past and not willing to help grow the company, this can cause delays in processes and improvements.

    Advice to ManagementAdvice

    More training for supervisors about the basics (paperwork, documentation, efficiency, etc)

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    ACS has potential, but management stands in the way of success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Technician  in  Fairbanks, AK
    Current Employee - Network Technician in Fairbanks, AK

    I have been working at Alaska Communications full-time for more than 10 years

    Pros

    Above average benefits through IBEW.
    Salary is competitive when overtime is factored in.
    Annual leave is above average.
    Fixed pay scales with no incentives for advanced certifications.

    Cons

    Statewide company with no career opportunities outside of Anchorage.
    Lack of training to keep up with technology.
    Very poor/no communication between departments.
    Department managers are more concerned with control than meeting business needs.
    No concept of product deployment lifecycle, everything is an emergency due to poor planning.
    Very poor network planning in upgrade technology to meet customers expectations.
    Management will not listen to criticism.

    Advice to ManagementAdvice

    Spend half as much energy on enabling employees to get the job done as you spend on trying to automate complex processes. A once size fits all approach does not work when deploying complex network solutions all across Alaska.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Very difficult working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at Alaska Communications full-time for more than a year

    Pros

    Can be an interesting place to work companies services span cellular, broadband, and Hosting/data Center services.Recent purchase of remaining 49%stake in Tekmate a good move, will create opportunities.

    Cons

    Not a people oriented company, has had high turnover rates in past, very stressful environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I worked at Alaska Communications for about a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at Alaska Communications for less than a year

    Pros

    Good culture, truly cares about the community and their employees.

    Cons

    Employees seemed to be overwhelmed at times. However, this is understandable as the telecom industry can be demanding at times.

    Advice to ManagementAdvice

    Alaska Communications is growing and has a lot to offer the industry. It's important to have the staff to be able to deliver on those demands. Increase staff so you can focus on what's important -- providing the best service to your customers while also keeping your employees satisfied.

    Recommends
    Positive Outlook
  11.  

    Lot's of growth opportunity for growth for those who wants to put the work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Desk Manager  in  Anchorage, AK
    Former Employee - Service Desk Manager in Anchorage, AK

    I worked at Alaska Communications full-time for more than 5 years

    Pros

    Good culture, cares about the community.

    Cons

    possible relationship issues with Barginaning (union) units and the company

    Recommends
    Positive Outlook
    Approves of CEO

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