Alaska Communications

www.alaskacommunications.com
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Alaska Communications Reviews

Updated March 2, 2015
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3.1
31 Reviews
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Alaska Communications President, CEO, and Director Anand Vadapalli
Anand Vadapalli
18 Ratings

Employee Reviews

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  1. It's all in the management - usually good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSAI in Anchorage, AK
    Current Employee - SSAI in Anchorage, AK

    I have been working at Alaska Communications full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Internal promotions, training, ground up employment and all seems good from what I hear. We get many calls from retired employees...many speak of the politics of the small state company, but are happy.

    Cons

    Depending on management, it's very likely before your 6 month union protection comes in, they can can you for nothing.

    Advice to Management

    Audit managers.

  2. Promotions, people and pay were a plus. Managements lack of insight into the business with a steady focus were negative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Communications

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay, benefits and generally the people are good.

    Cons

    Office Politics. Lack of clear direction and alignment from management.

  3. Working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Anchorage, AK
    Current Employee - Manager in Anchorage, AK

    I have been working at Alaska Communications

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work teams dedicated to doing a good job.

    Cons

    Merit increases are set on a percentage increase based on a rating system. Almost better to quit and rehire for a reasonable salary bump.

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  5. Unreliable due to debt

    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at Alaska Communications

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people, decent training, reasonable compensation.

    Cons

    Your future is uncertain here. ACS' debt has been the cause of their downfall. They have tried many times to reduce it, but still they have debt hanging over their heads. They have invested very little in the infrastructure of their own technology.

  6. Legacy ILEC struggling to define company direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Communications full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people in the trenches are on the whole quite talented, experienced and committed to providing customers with the best service they are capable of.

    Cons

    Glacial pace of corporate change coupled with mostly union workforce makes it very difficult for Alaska Communications to be agile and competitive in the marketplace.

  7. Great place with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Communications full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Above average pay, good benefits, 3 weeks vacation w/ 5 personal days. Culture is trying desperately to change. Long slow process, but I see movement. Great CEO who is doing his best. I'd follow him through fire. People are amazing at this company. More so than not, friendly, kind, caring. Don't find that everywhere.

    Cons

    Operational reviews are done on a monthly basis which takes some groups weeks to prepare. Disrupts work getting done. Limit to quarterly, that's all that's really needed. Perhaps we haven't made some of the best decisions in the past couple of years, but you do what you've got to do. You know what I mean.

  8. Chaos

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Communications

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good intentions to change. High aspirations to leave behind a legacy of unsuccessful business.

    Cons

    Lack of training. Slow to actually improve old processes. No clear set measurement standards.

    Advice to Management

    Decide how you want to measure your sales team and stick with it. Don't have a conversation every month about how to measure how bad they are or aren't doing.

  9. Great pay, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Communications full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Because most hourly positions are Union, the pay is great! That is about the only pro I can give.

    Cons

    Union benefits are okay, but everyone pays the same amount no matter if it's just you or if you have 17 kids. The management is terrible, and the communication is even worse. I was ALWAYS working and always fixing problems. I had a terrible work-life balance.

    Advice to Management

    Everyone needs to be on the same page, not in a completely different book. It is difficult to be effective and efficient when you are getting told a hundred different things in a hundred different ways.

  10. Steer Clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Delivery Manager
    Former Employee - Service Delivery Manager

    I worked at Alaska Communications full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Most of the employees in the union seemed pretty happy to work at Alaska Communications, but I presume that had more to do with the benefits and protection garnered from their Collective Bargaining Agreement more than anything else.

    Cons

    Mid and upper management were pretty myopic when it came to anything outside of their respective funnels of experience.
    Product management within the business division was rather haphazard, in particular VoIP systems. No discernible vetting process was in place, no quality assurance, no system evaluation, no assessment regarding which systems applied to which customers.
    When I came on board, the multiple reorganizations (every 3 to 6 months) should have been a sign to continue to seek other employment.

    Advice to Management

    Clean house, have your mid level management move along to retirement or their next careers or retirement. Somewhere between the CEO and front-line management there is a massive disconnect. As it is Mr. Vadapalli's and the boards desire to stay competitive and grow the company, I'd suggest that they do a better job of vetting technology that meets all customer's needs and expediting the phasing out of obsolete systems i.e. Centrex

  11. Interesting and challenging experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Sales Engineer in Anchorage, AK
    Current Employee - Senior Network Sales Engineer in Anchorage, AK

    I have been working at Alaska Communications full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Solid and secure environment. Family friendly. Great coworkers. Relaxed atmosphere. Opportunities to grow and advance my career.

    Cons

    Process obstacles and inefficiencies continue to challenge us. Competitor is a fierce and often unethical opponent, making it difficult to sell on value.

    Advice to Management

    Revisit process engineering. Challenge middle management for truth. Invest in the last remaining network services necessary to compete.

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