Alere Health Reviews

Updated July 11, 2015
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47 Employee Reviews

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  1. Helpful (1)

    case manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Complex Case Manager in Mount Pleasant, SC
    Former Employee - Complex Case Manager in Mount Pleasant, SC

    I worked at Alere Health (More than 10 years)

    Pros

    on site initial assessments, weekly contact for accurate education and management

    Cons

    Poor coverage for time off, lack of communication on policy changes with transition to Optum


  2. Dedicated professionals; outdated tools

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kennesaw, GA
    Current Employee - Anonymous Employee in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Alere Health full-time (More than 8 years)

    Pros

    Your work can contribute to improving the lives of hundreds if not thousands of others. The work environment is relaxed but professional.

    Cons

    Most of the company's work is done over phone lines and there are consistent problems with the phone system. The core technology used by the company is brittle and inflexible. Testing small improvements or optimizing processes has to be weighed against a budget for application development that isn't made with improvement in mind.

    Advice to Management

    Fix the phones. Adopt SCRUM or AGILE and ditch the monolithic waterfall for application development; no one knows what will work best until you test it so build a system with that in mind.


  3. Patient Service Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Alere Health (More than 5 years)

    Pros

    great hours and small office

    Cons

    poor management- always changing services and insurance accepted and has been bought out 4 times in 6 years.

    Advice to Management

    Take care of your employees and get an actual IT department


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  5. Helpful (2)

    Confused at the top

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Alere Health full-time (More than 8 years)

    Pros

    My team was awesome, there are some very competent lower echelon employees

    Cons

    Upper management (Director and above) has no clue how to run a company and doesn't listen to middle management or employees. A "culture" facade is forced upon employees. The company is top heavy with upper management. This is a telephonic company with a horrible telephonic system. It is being run more and more like a call center than a care center taking care of patients.

    Advice to Management

    Get rid of half of the upper management at least, and get some people in there who are competent. Don't change the rules every single day. Get a computer platform that works.


  6. AWESOME

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Specialist in Fort Lauderdale, FL
    Former Employee - Enrollment Specialist in Fort Lauderdale, FL
    Recommends
    Positive Outlook

    I worked at Alere Health full-time (More than a year)

    Pros

    FAMILY ORIENTED ENVIRONMENT. CO WORKERS ARE TEAM PLAYERS... Supervisiors take the time out to listen. GREAT PAY

    Cons

    not too much room for advancement because not many upper-level positions open up

    Advice to Management

    Continue to do what you do. AWESOME


  7. Helpful (1)

    Long time software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The pros from this company have all but disappeared, they are in damage control mode trying to save their jobs during the takeover from Optum (UHG) It's every person for themselves.

    Cons

    Weak leadership, low pay, and CYA mentality


  8. Firmware Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Can't think of any at this time

    Cons

    They are going out of business.

    Advice to Management

    run for the hills, very fast!


  9. Don't work here!~

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Alere Health full-time (More than 8 years)

    Pros

    Great co-workers. Motivated and dedicated. Band together in adversity.

    Cons

    Micro-management with no direction. Too many chiefs... no Indians. Do not utilize staff in proper functions. No upward mobility.

    Advice to Management

    Get a plan and stick to it. Listen to your employees, they can help direct your path.


  10. Helpful (2)

    There just are no words.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Work from home; but even that is debatable at this point.- Supportive and caring supervisor and co-workers. however, I am fortunate as not all are like mine.

    Cons

    Everything else. Really. Upper and middle management's only concern are numbers. Unfortunately, this has pushed too many nurses over the edge and have left, are leaving and will leave. Too high case loads, poor system management from top to bottom. From distributing patients from provider to TENS(triage)to nurses, to what focus needs to be (changes daily and will be 3 different "musts" same day), to flat out lies on case load max, etc. Phone system, VPN and computer failure constant. Not only is it not fixed but it is not even acknowledged in meetings. Heavy hands, hard hearts. New company Optum terrible insurance. We pay own internet and measly reimbursement for mandatory phone/fax lines. What once was great company has sunk to all time low. Stayed only to see what new company may do to help.

    Advice to Management

    Optum United- please look at what is happening and get involved. nurses leaving in droves and new hires don't stay. There is a reason. Help bring back what was lost.


  11. Love this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Couch in Fort Lauderdale, FL
    Current Employee - Couch in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working from home is great

    Cons

    Long hours and weekends you work

    Advice to Management

    None



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