Alexander Mann Solutions

www.alexandermannsolutions.com
Employer Engaged

Alexander Mann Solutions Reviews

Updated February 24, 2015
Updated February 24, 2015
116 Reviews
3.1
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alexander Mann Solutions Founder & CEO Rosaleen Blair
Rosaleen Blair
49 Ratings

Review Highlights

Pros
  • There is good work life balance and if you do a good job you are recognised for it (in 11 reviews)

  • Global client base that continues to grow and stay retained for many years (in 10 reviews)


Cons
  • There is no respect for work/life balance and there are no perks for employees (in 5 reviews)

  • Some of the senior management is weak and flaky to say the least (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Exciting, entrepreneurial environment with loads of opportunity for focused go-getters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head of Client Services in New York, NY
    Current Employee - Head of Client Services in New York, NY

    I have been working at Alexander Mann Solutions full-time (more than 3 years)

    Pros

    Hard work, but highly rewarding. The core values are displayed by the leaders of this organization in an open, honest, tangible way. Outcome based environment- bloom where you are planted and the opportunities are endless.

    Cons

    Fast paced and sometimes a little too focused on making the customer happy which can burden the team at times.

    Advice to ManagementAdvice

    Ensure we are sharing internally as much as we share externally about growth and our vision. Rosaleen could be more visible.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great, collaborative environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Resource Specialist in New York, NY
    Current Employee - Principal Resource Specialist in New York, NY

    I have been working at Alexander Mann Solutions full-time (more than a year)

    Pros

    Collaborative environment where teamwork is not only promoted but practiced. Great corporate culture and work life balance.

    Cons

    High req volumes that can be difficult to manage at times. A ton of reporting which can be very time consuming.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Alexander Mann Solutions full-time (more than a year)

    Pros

    Quickly growing and evolving company. The sky is the limit at AMS. They also offer the ability to work remotely.

    Cons

    With the quick ever changing and growing environment comes growing pains. However, we work through them as a team and always drive solutions to our Clients

    Advice to ManagementAdvice

    I love the idea of growing your employees internally. Keep up the great work.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    WORSE company EVER for people managers and gap between self-promotion and delivery as a company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Recruiter in New York, NY
    Former Employee - Senior Recruiter in New York, NY

    I worked at Alexander Mann Solutions full-time (more than a year)

    Pros

    Learn how to NOT to manage people: curb discussion, browbeat, blame everyone else. Learn to stonewall a client.

    Cons

    Cost of benefits is high for the coverage. Client relationship manager arbitrarily reduced bonuses promised in order to look better to mgmt.

    Advice to ManagementAdvice

    Understand what the client needs and don't sell what you don't have ability to deliver. Don't force your low-end, high volume RPO model where it's recipe for failure. Don't force onsite teams to lie to clients to cover up lack of capacity and low-capabilities. Allocate enough and right resources to a client vs. protecting thin margins because you mis-estimated cost to deliver client solution. Monitor/audit misuse of performance management by managers covering up their own performance. Don't believe your own aggressive self-promotion/marketing: you'll get the account but not the renewal.

    Doesn't Recommend

    Alexander Mann Solutions Response

    Feb 18, 2015Global Head of Talent Acquisition

    Appreciate your honesty and naturally concerned to hear some of the comments above. I would very much like to discuss further with you if you would be comfortable sharing in more detail. If you would ... More

  6.  

    Worst working experience I've had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at Alexander Mann Solutions full-time (less than a year)

    Pros

    SOME of the members of my team were competent, good people.

    Cons

    I worked on-site at a client in NC. The client itself was a nightmare to deal with but these comments are only about AMS.
    We had no on-site management for my team until the last few weeks I was there. Incompetence of other team members was completely ignored because of their seniority and despite the fact that there were a litany of officially logged complaints against certain individuals who never saw disciplinary action. And if a member of the business decides to abuse you...don't expect anyone from AMS's management to go to bat for you. The only advice you will get is to bend over and take it with a smile on your face. I should have guessed at this from the beginning from the obvious revolving door aspect. Within a month of my start date, 3 people on the team had left.
    The corporate HR department in AMS is a complete joke. Submitting a request ticket to them typically saw at least one week turn-around time, if there was even a response at all. It took me two months to receive my insurance cards due to HR providing an incorrect address to the insurance company which, to this day I have no idea how they even got. I ended up having to fix the problem with the insurance company directly. No apology or admission of culpability from AMS HR. Just a chipper email from some derpy little moron thanking me for contacting them about my issue and asking me to do so again if I have any further problems....as if.
    In the end I can only blame myself for taking a job I knew I didn't really want. AMS's business model is to provide outsourced recruiting to companies that are too lazy and/or stingy to hire their own recruiters. Don't be fooled by the "on-site" aspect of the job. AMS is just another agency and unless you are that type of recruiter, you will not grow or thrive there.

    Advice to ManagementAdvice

    Your company's inherent flaws will not be solved by treating the people on the ground like replaceable parts in a machine. The sooner you realize you need to treat them like people the better for you.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Worldly experience offered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Administrator in Cleveland, OH
    Current Employee - Support Administrator in Cleveland, OH

    I have been working at Alexander Mann Solutions full-time (more than a year)

    Pros

    I very much enjoy the experience to work with our offices throughout the world. AMS has locations in Bracknell, England; Belfast, Ireland; Manila, Philippines; Krakow, Poland; and here in the US in Cleveland. It gives the opportunity to learn about different culture and different ways of doing business.

    The benefits offered are very good as well - vacation is generous, as well as sick time. There are several training opportunities available on various areas of the recruiting business, from working in Microsoft Excel to dealing with customer service to personality styles, etc.

    Visits are paid to the office often from senior leadership and opportunities are given for employees to discuss any concerns they may have regarding the company.

    The location is outside the center of downtown Cleveland, which helps stay clear of the traffic mess that may be encountered in other locations such as Public Square or Playhouse Square.

    Cons

    Several moves have been made as the office continues to grow and more space is needed. Promotions are more easily available for some areas rather than others due to more opportunites and business.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not the best of employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sourcer in Cary, NC
    Former Contractor - Sourcer in Cary, NC

    I worked at Alexander Mann Solutions as a contractor (less than a year)

    Pros

    Can Work virtual; cordial co-workers;

    Cons

    No training; low pay; no benefits to purchase for contract employees

    Advice to ManagementAdvice

    Put together a structured orientation program

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Growing company with good potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sourcing Specialist in Cleveland, OH
    Former Employee - Sourcing Specialist in Cleveland, OH

    I worked at Alexander Mann Solutions full-time

    Pros

    Get in on the ground level with this RPO company. Great teamwork and everyone seems to enjoy working there for the most part.

    Cons

    As a newer company and only two years old in Ohio, they seem to have difficulty keeping up with the growth. I felt I had the knowledge and experience to be brought in at a higher level position with better compensation. Salary grades should be looked at. One recruiter in Canada was working on positions in Cleveland. I applaud them for adding additional resources recently to help eleviate this issue.

    Advice to ManagementAdvice

    Keep adding staff in HR and management and you will continue to grow. Good experience overall!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Amazing Culture, Able to be Creative & Think Outside the Box!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resource Specialist (Recruiter) in Cleveland, OH
    Current Employee - Resource Specialist (Recruiter) in Cleveland, OH

    I have been working at Alexander Mann Solutions full-time (less than a year)

    Pros

    I was drawn to AMS because of it's culture, it is a place where you can be innovative in your thinking when it comes to recruiting. Being surrounded by other sourcers and recruiters who are passionate about this industry has really pushed me to the next level in my career. Our new space in the Erieview Tower building is absolutely bright and beautiful with an open layout that allows me to collaborate with my team. We even have a game room with a popcorn machine, ping pong table and air hockey. I'm excited to grow my career here at AMS!

    Cons

    It can sometimes be tricky to navigate our matrix organization vs a traditional hierarchy. Many approvals are needed to accomplish something, and it can take quite some time to get items approved. However, this also gives you access and visibility to many people within the organization, I do appreciate how it is a flat organization where you can approach anyone at any level and ask a question. I hope over time, we can enhance some of our processes to expedite work that needs to be completed.

    Advice to ManagementAdvice

    Please continue to keep the employees as a main focus as the organization grows within the Americas.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I have been working at Alexander Mann Solutions full-time (over 2 years)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sourcing Specialist in Cleveland, OH
    Current Employee - Sourcing Specialist in Cleveland, OH

    I have been working at Alexander Mann Solutions full-time (more than a year)

    Pros

    I've seen substantial growth, a more defined structure, and lots of opportunity as we continue to grow our business with young entrepreneurs that are driven and motivated to be successful in a culture that is not only professional and productive, but absolutely fun to be a part of! This includes pot lucks, dress down days, and a game room!

    Cons

    Since we are an RPO and not full cycle, our structure from an outside perspective seems like it would limit someone to certain areas (admin, sourcing, recruiting, etc.) within their development and career. However, with many different clients and continued growth, most AMS employees have a varied journey filled with internal movement and have gained experience in multiple areas.

    Advice to ManagementAdvice

    Due to our growth, we have been asked to physically move a lot, on separate floors at one point, which has been inconvenient at times.

    Recommends
    Positive Outlook
    Approves of CEO

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