Alexander Mann Solutions

  www.alexmann.com
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Alexander Mann Solutions Reviews

Updated Jul 18, 2014

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All Employees Current Employees Only

3.2 67 reviews

87% Approve of the CEO

Alexander Mann Solutions Founder & CEO Rosaleen Blair

Rosaleen Blair

(23 ratings)

59% of employees recommend this company to a friend

Review Highlights

Pros
  • Learning opportunities, investing in people, variety of clients to work for, great work-life balance(in 7 reviews)

  • Blue chip client base although tend to favor larger corporate clients(in 5 reviews)


Cons
  • Work-life balance needs attention(in 4 reviews)

  • Some of the senior management is weak and flaky to say the least(in 5 reviews)

67 Employee Reviews
Relevance Date Rating
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    good company, flexible place and has given me global opportunities

    Staffing Manager (Current Employee) New York, NY

    Prosglobal opportunities with clients around the world. mainly based in europe but cracking the us market. number one in rpo.

    Conspay seems very stagnant. if they improved pay it would be excellent place to work. internal process can be frustrating at times with communication.

    Advice to Senior Managementpay better. and charge clients more money in what we do. also provide better commercials to the business giving flexibility on pay.

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Really vanilla. Nice-looking brand, nothing behind it.

    Principal Resourcing Specialist On Client Site Near Bracknell (Former Employee) Reading, PA

    ProsEnhances your CV - allows you to say you've worked for some big logos and you can move around in there more easily than job-hopping externally.

    ConsCEO Rosaleen Blair was once asked why the company was called Alexander Mann. She answered that they wanted a name that instantly sounded like it had gravitas and credibility. That, I think, sums Alexander Mann up. It has a good brand, but behind that crisp white-collar image there's nothing really there. Getting a job with Alexander Mann is like opening an easter egg then realising the chocolate is standard fare and there's no bag of sweets inside.

    There isn't really a company culture - sure there are values statements but these aren't really lived out by senior management. Read the company handbook carefully and you'll see that if Alexander Mann loses the client you're contracted to then "whilst every effort will be made to redeploy you" you only get statutory redundancy pay - about £400 per year worked, no matter how long you've worked there or how strong your performance was, which isn't how good employers behave in a white-collar business in the 21st century. The business isn't a factory.

    Most of us were regularly massively overworked by the client (that's why they outsourced in the first place!) - ridiculously overworked - and Alexander Mann never really seemed to address this with their clients, it was something if a workhouse. And all employees said there was a strong sense of not belonging to Alexander Mann, more of belonging to your client.

    Advice to Senior ManagementMake working for AMS more fun, give your staff an emotional tie to the company. Pay for some team meals out, away days, award tickets to sports events, cinemas, occasional citybreaks that sort of thing that doesn't blow your budget but really perks your staff up.

    Break down the Chinese walls between local accounts - get account x and account y that are on client sites a few miles apart to mix, socialise, shadow each other.

    Do things that suggest you believe the values you trot out. Give Alexander Mann the character that it sounds like it's meant to have.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Room for improvement, another RPO with a good brand but insufficient resources behind it

    Principal Resource Specialist (Former Employee) Raleigh, NC

    Prosgood vacation, competitive base salary, good engagement / colleagues helpful and some great staff members, leading brand in RPO (in some markets), good client list (globally), good place to learn RPO environment & processes

    Cons-Lack of investment in resources - inadequate staff levels, limited availability of sourcing tools
    -Limited growth in region (US) so not much opportunity for upward moves or lateral opportunities
    -Demanding work environment / quality of life issues- comparatively low bonus % to other RPO
    -Over promise and under deliver as is the generally the case with RPOs

    Advice to Senior Management-Hire more staff and purchase robust list of tools for sourcing- makes staff's lives easier and clients happier
    -Reward performers- using a 3 tier performance scale is very status quo and demotivates staff in particular those in revenue-generating roles
    - On bonus, revenue generators should be rewarded significantly based on individual merits and AMS management should be consistent and clear - i.e. what bonus will be, when, and how to get higher bonus
    - Grow the business in the US to provide existing staff with more opportunities and stabilize revenue flow

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Exciting innovative company

    Anonymous Employee (Former Employee)

    ProsSmart people, truly global an exciting place to work

    ConsChallenged by infrastructure issues, too many layers and a lack of direction especially in other regions beyond the UK

    Advice to Senior ManagementTake the time to evaluate people and their skill set. Be open and honest about changes in assignment and direction.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Account Director

    Account Director (Former Employee)

    ProsLarge corporation clients to work with across various business verticals.Peers were very nice and helpful regardless of whether you were located in the UK or not.

    ConsLack of support and resources for offices outside of the UK. No clear strategy to guide and grow as part of a global organization. A clear example of not being set up for success as an extension of the organization in the UK. Out of sight, Out of mind.

    Advice to Senior ManagementIf you want to be global, then think like a global organization and support your satellite offices in the same manner as you do the HQ. As an RPO based organization, you should do a better job of supporting and nurturing your human capital.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    1 person found this helpful  

    Great thought leaders, but extremely overworked with no work-life balance.

    Anonymous Employee (Former Employee)

    ProsBrilliant people who understand the global world of talent acquisition.

    ConsIn the US, there is minimal opportunity to take a legitimate vacation or balance work-life scenarios. The UK still seems undecided in the US organizational structure.

    Advice to Senior ManagementClearly on the path to be an organizational leader, understand the nuances of regional expectations across the globe.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Clicky, if you know the right people, they'll look after you

    Anonymous Employee (Former Employee)

    ProsGood opportunities to work in different accounts/sectors/industries. Variety in the work itself, opportunities to travel domestic and internationally.

    ConsWearing two hats can be hard, you have your client's best interests at heart, but also your AMS how do I maximize revenue hat on. The 2 aren't always the same. As a service provider, not all clients respect you and your professionalism, your specialist knowledge etc. Annual review process sucks - very subjective versus objective. Difficult to get promoted unless you are in "the click" despite your previous experiences elsewhere pre-AMS.Necessity to keep existing and new accounts serviced means that many new people have been hired, not all of them are at the level that we used to hire at.

    Advice to Senior ManagementDevelop a better talent management program. Make it easier for people to move accounts - internal resourcing suck, poor communication and a black hole of mystery and intrigue. Too many PRS's get promoted into CSM roles that they aren't ready for or don't have the management skills for. Develop a better training scheme for those who can, and those who should. Stop spending so much company money on things that really don't matter, i.e.trying to look like a better corporate versus investing more in its own people.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Account Manager

    Anonymous Employee (Former Employee)

    Pros-Very pleasant co-workers
    -Generous time off

    Cons-Lack of resources
    -Over promise and under deliver to clients
    -Lack of attention to needs outside of UK
    -Upper management speak in lofty terms with no clear strategic vision to execute

    Advice to Senior Management-If you are going to commit to locations outside the UK, put the money and resources to make employees successful
    -Do not over promise clients with a story employees can never live up to

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Excellent, best career move I ever made

    Anonymous Employee (Current Employee)

    Prosgreat progression, culture, opportunities to develop and travel, strong leadership and culture

    ConsI honestly have none at all!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Resource Specialist

    Anonymous Employee (Current Employee)

    ProsAMS is committed to retain talents where and how they can. Clients are in the top tier of their industry field. The company has career developmental plans where they will further develop tour strength and improve the challenges you have in your role.

    ConsBenefits are quite standard and not to competitive compared to other RPOs.
    Because of the commitment of the company ro retain talents, there are no "under performers" In the company. It is not within the culture of the company to ask someone to leave hence they create an opportunity for the employees to create a low performing team.

    Advice to Senior ManagementContinue to create and support internal opportunities for deserving employees
    HR is always slow
    Benefits is important - maybe something that needs to be reviewed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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