Align Communications Reviews

Updated June 11, 2015
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2.8
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James Dooling
19 Ratings

21 Employee Reviews

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  1. Helpful (2)

    Great Company but has wrong management in place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lodi, NJ
    Former Employee - Anonymous Employee in Lodi, NJ

    I worked at Align Communications full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for and great benefits and great people all around. Team members are very helpful and friendly.

    Cons

    You have to be careful who your manager is. Company puts all its eggs in one managements baskets. Let's manager get away with way to much. Manager has puppets so you have to be careful what you do or say because they will report back.


  2. Helpful (2)

    N/A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Align Communications full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great and highly intelligent people (until they figure out how toxic the environment is and quit)

    Cons

    Lack of management and structure. Upper management is very stuck in their old ways. For a technology company that promotes and sells the latest and greatest, they definitely don't follow that motto internally. Huge turnover rate for a reason. No meeting is ever productive and your efforts go unnoticed. No one is on the same page, major lack of communication within teams and between departments. No idea how the client list is so impressive - don't be fooled. Also they advertise having locations across the map which also isn't true. If you want structure, mentorship, and a clear career path with goals - this is not the place for you.

    Overall, a poorly run company with no clear vision and many disgruntled employees. Very toxic environment!

    Advice to Management

    CLEAN HOUSE!

    There is so much possibility for Align but you're literally shooting yourself in the foot with poor decisions.

    Get rid of sharepoint/excel sheets and utilize new systems! Create structure and work flows that connect through all departments. Eliminate key upper management and get with the new times - it's not 1998.


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Align Communications full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, average pay. Collegial environment and challenging work that helps grow your career. Good stop off point, especially if you leave with the President's blessing for a client on a full-time gig.

    Cons

    Need to fit into "culture". As a friend of the owner you do well. If not, not so well. Most business comes through friends, thought that is changing for the better. Unpredictable bonus structure and moving goalposts.

    Advice to Management

    Base bonuses on performance through the year, not on gut impressions of last months of year.


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  5. bittersweet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Align Communications full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    average pay and good health benefit
    enjoyed working with others

    Cons

    zero career growth
    training is encouraged but rarely approved
    bonus is greatly advertised but only given to the very few
    middle managers lack support
    High turnover

    Advice to Management

    make notes to why people constantly leave and change


  6. Helpful (5)

    Leaving false reviews requires less effort than treating employees with respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Align Communications

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great people to work with

    Cons

    Do not believe all the praises Align has received in recent months. Align launched a new campaign this year to wash all negative press from years of mistreating employees. A similar strategy is used when fishing new clients, mock support desk are filled with employees from non-technical departments for onsite visits.

    Advice to Management

    Actions are louder than words


  7. Helpful (2)

    Great first impression, but move on...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Align Communications

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great opportunity to gain experience

    Cons

    Align has a talent when it comes to recruiting smart individuals. Sadly, a career at this firm is short lived after you have realized what was advertised is all a sham. False hope allows the firm to recruit talented individuals to jump onboard for average to low pay. High turnovers have employed four full-time recruiters for a company with less than 100 headcount in the New York office. CEO finds cycle highly profitable due to the saturated number of unemployed engineers in the market. Low pay, bill top rates, returns huge profits, how does one argue with this strategy. If employee disrupts the cycle management will use petty policy to let the individual go.


  8. Unique atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Align Communications full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Align has the unique atmosphere of a start up, but has the advantage of successfully continuing business for 30 years. Everyone here is pleasant to work with and willing to do whatever it takes to get the job done right. They allow you the resources that you need in order to be successful and grow your career. Great team mentality that comes down from the CEO. Overall a great place to work!

    Cons

    PTO doesn't roll over year to year, you must use it or you loose it


  9. Great company, Lots of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Align Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Align is a company with a unique entrepreneurial culture. Everyone is encouraged to voice ideas, take initiative, set their goals and establish a training path. This is not a place where you can "fly under the radar." If you are self motivated, hard working and an outside of the box thinker then you will be a good fit for this company.
    I knew the company and many of its employees for several years prior to coming to work here and was fully confident I would thrive at Align.

    Cons

    Most of Align's principal managers have been with the company for 15+ years. While this is a great compliment to the dedication people have to Align at times it can also slow innovation somewhat in our service offerings and our culture.


  10. Great opportunity to expand your horizons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in New York, NY
    Current Employee - Senior Project Manager in New York, NY

    I have been working at Align Communications full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong professional services & managed services offerings, growth based on customer need - build to suit and try to make it repeatable. Great opportunity to work on projects in different sectors and verticals, expand your network, and have some fun. Good money and great place to work, despite what some of the reviews would make you think... Be social, be a part of the team, be a part of the company and you will succeed!

    Cons

    Attendance taking. Done for the right reasons - post-9/11 awareness - but still annoying.

    Manual processes & heavy reliance on Excel-based tools in lieu of real systems.

    Advice to Management

    Toolset needs help. Pick a collaboration package - you have three; pick a way to share files - you have four. Don't expect Microsoft to have an answer to everything, especially when Apple & Android rule the BYOD market.


  11. Helpful (1)

    Lost and confused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Align Communications full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good resource and project management
    Great engineers to work with.

    Cons

    Salaries are much smaller than competitors
    Upper management is lost and try to micromanage everything
    No vendor/partner interaction and support

    Advice to Management

    Become serious player on the market. Not some small 2 men shop, with 250 pairs of smart hands.



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