All Nippon Airways Reviews

Updated July 16, 2015
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2.4
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All Nippon Airways President, CEO, and Director Mineo Yamamoto
Mineo Yamamoto
7 Ratings

13 Employee Reviews

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  1. Helpful (1)

    Good dead end job for flight benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at All Nippon Airways full-time

    Pros

    Flight benefits. Fairly steady job. No overtime.

    Cons

    Unless your direct manager has his/her own reason to promote you, you'll be stuck in the same position forever. The few locally hired managers are so desperate to secure their own positions and promotions. Most of the key management positions are reserved for the Japanese expats (unless you are a former expat who somehow miraculously manages to secure such a position as a local hire). So staff that have more experience will be passed over for promotions, and find themselves with a new inexperienced Japanese manager every 3 to 5 years or so. If you just want a secure job and steady income and happy to stay in the same position for decades this is the place for you.

    Advice to Management

    The individual activity of one man with backbone will do more than a thousand men with a mere wishbone. William J. H. Boetcker


  2. Accounting Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Torrance, CA
    Former Employee - Accounting Clerk in Torrance, CA
    Negative Outlook
    Approves of CEO

    Pros

    The free flight benefit is very handy and in a lot of ways it makes the job itself worth it. The staff is very warm upon starting the new job.

    Cons

    The office feels like a library. The company is very Japanese, I would not recommend this job to a non-English speaker because odds are you will be alienated. The company is very rigid about change. They do things a certain way and they are not interested in methods that might be better for you, very stubborn in that sense.

    Advice to Management

    Weekly meetings are not necessary. If there is something that needs to be shared, a meeting should be organized. However meeting every week and forcing employees to share information whether it be significant or not is not a good use of time.


  3. revenue

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    flight benefits, a strict policy for no overtime.

    Cons

    no room for growth, still uses rudimentary technology


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  5. Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great boss, great co-workers, nothing to complain.

    Cons

    Tough to move up in the corporate ladder.


  6. Helpful (1)

    Lack of Employee Investment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at All Nippon Airways full-time (Less than a year)

    Pros

    Flight benefits - hundred dollar trips to Tokyo standby is amazing. Good travel opportunity - trips to LA, Germany, Tokyo, UK etc on a somewhat regular basis.

    Cons

    Leadership is clearly unorganized. Was going through a period of rapid change in the company, and local leadership made it explicit that they didn't agree with that national leadership was doing, but that they wanted to see it fail, so company could be run the way it used to be. Very unclear what some local management's actual responsibilities are - a push for constant work outside while not allowing or considering any work from home. Also actually critiqued dress code and eating habits. A slim suit was too inappropriate, too stylish - it was recommended to go to JC Penney's or Macy's instead. Personal growth opportunities are very limited. Limited number of positions to move up into - and most of them occupied by Japanese ex-pats with very limited understanding of American markets. Coworkers in similar positions found themselves equally frustrated - salary growth of $5000 in Eight years. Company generally does not invest in national staff, well-known culture of high turnover for that exact reason. Time-off policy is way too stringent. No consideration of weekends worked in exchange for personal responsibilities. Was moving on a weekend, but had a work event to attend. Asked for a weekday time off in lieu of the weekend day that was worked. Request not granted. Also, taking sick leave on Friday afternoon was frowned upon because of "how it might seem" to other employees to leave early on a Friday. Was forced to take morning sick leave instead, and when appointments ran late, additional time off hours were required. Massive snowstorms we had this year, work from home was never authorized, had to use your own vacation days even if weather blocked travel. Company events such as dinners, farewells, etc are not covered by company. All sorts of dinners came out of employee's pockets, unfortunate, since the social environment basically requires that you go.

    Advice to Management

    Invest in your employees. Best staff has almost no incentive to stay with the company. Raises promotions etc. The salaries are really low. Don't actively disagree with policies and tell employees because you're hoping they'll fail just to follow along for a bit. No leadership investment means no lower investment. Get rid of local Manager position if you want to go National - why create two conflicting power structures, especially when local responsibilities aren't clear? Offer some kind of incentive - making employees pay for farewell dinners for senior Japanese staff at a company that subsidizes expat housing is completely unfair, especially when you're basically expected to go. Get over stringent time policies. Employees that walk in at 9:05 and work events until 8pm should not be penalized because "the Japanese staff is always on time". Stop holding on to hackneyed salesmen mentality, the market is changing, no need for a cheap JC Penney suit at a meeting with a close client. Don't tell your employees when to eat or shop, these are not employer determined appropriate conversations.


  7. Accounting Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Associate in Torrance, CA
    Former Employee - Accounting Associate in Torrance, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at All Nippon Airways full-time

    Pros

    Flight Benefits. Experience at a global airline. 9-5 schedule.

    Cons

    the pay is not too good.

    Advice to Management

    become more american


  8. Helpful (1)

    Forget It If You're Not Japanese

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at All Nippon Airways full-time

    Pros

    Generous health benefits and dental plan

    Cons

    Unpaid overtime Alcoholic management (when you need to drive for work a lot) Inefficient computer systems Boeing 787 fiascos Whiny executives demanding upgrades you aren't authorized to give

    Advice to Management

    Should crack down on alcoholic managers making sexually discriminatory, ageist, homophobic and generally rude remarks. This job made me want to put a gun to my head.


  9. Helpful (2)

    Non-Japanese beware

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Los Angeles, CA
    Former Employee - Coordinator in Los Angeles, CA
    No opinion of CEO

    Pros

    Nice people to work with in a friendly environment. Offices are nice and well maintained. The airline provides a lot of travel opportunities

    Cons

    Non Japanese employees may feel isolated. Most management is brought in from Japan so little room to grow. lots of group think and not enough willingness to take chances


  10. HR Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Tokyo (Japan)
    Former Employee - Human Resources Manager in Tokyo (Japan)
    Doesn't Recommend
    Neutral Outlook

    I worked at All Nippon Airways full-time (More than 5 years)

    Pros

    Popular company, great people and friendly environment

    Cons

    Frequent job rotations that makes it difficult to build a good career, and very conservative environment. No one wants to try anything new or think outside the box, ever. Male dominated work place with almost no career opportunities for women in general.

    Advice to Management

    Pay attention to those with new ideas and solutions.


  11. Great people...OK pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at All Nippon Airways full-time (More than 3 years)

    Pros

    It was a tremendous opportunity to learn more about the Japanese culture, and work for an extremely established and respected international company.

    Cons

    The pay was significantly below market.

    Advice to Management

    Pay to keep your people.



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