Allegra Direct Communications

www.allegra-direct.com
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Allegra Direct Communications Reviews

Updated July 27, 2015
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2.0
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Luisa De Lellis
11 Ratings

34 Employee Reviews

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  1. Health Guide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Guide in Rochester Hills, MI
    Current Employee - Health Guide in Rochester Hills, MI

    I have been working at Allegra Direct Communications

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This is a guaranteed 40 hours every week. They offer you health, dental, and vision insurance as well as a 401k, but you have to make sure to read the fine line of the insurance because it may seem like a great deal but it's not dependent upon what you need.

    Cons

    There is no room for growth at this employment. We were just merged with another company, Dialog DIrect, so they cut off any upcoming raises (mine included) and are now capping the pay at 10.65. This is the worst job I have ever had because the upper management gets treated like crap so they treat you just as bad to compensate. You don't get paid enough to do what they expect you to do.

    Advice to Management

    Treat your employees with more respect.


  2. CSR

    Current Employee - Customer Service Representative in Pontiac, MI
    Current Employee - Customer Service Representative in Pontiac, MI

    I have been working at Allegra Direct Communications (Less than a year)

    Pros

    ft hours. training, and people

    Cons

    Pay is only 8 a hr


  3. scheduler, billing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scheduling, Billing in Oxford, MI
    Former Employee - Scheduling, Billing in Oxford, MI

    I worked at Allegra Direct Communications (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good hours to start. enjoyed the scheduling.

    Cons

    pay sucked. Later changed my hours...wanted me in at 5 am????what? refused! didn't enjoy the billing paperwork so much...tedious...


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  5. quality auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Auditor in Clinton Township, MI
    Current Employee - Quality Auditor in Clinton Township, MI

    I have been working at Allegra Direct Communications full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Higher pay and Weekly pay

    Cons

    Lack of professionalism, structure, proper training, support from any level.

    Advice to Management

    Restructure and start over from scratch


  6. Allegra Direct rip off

    Former Employee - Anonymous Employee in Rochester, MI
    Former Employee - Anonymous Employee in Rochester, MI

    I worked at Allegra Direct Communications full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The best part of this company was the training, You learn a lot about the insurance business.

    Cons

    The team leaders are horrible, Never acknowledge your work didnt want to help to much favortisim, not professional at all.

    Advice to Management

    need to provide training for the so call team leaders you have.


  7. OK company, being taken over by larger corporation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clinton Township, MI
    Former Employee - Anonymous Employee in Clinton Township, MI

    I worked at Allegra Direct Communications

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good peopleand a fair workload

    Cons

    Poor salary and benefits, no 401k available


  8. really great working here. room for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Troy, MI
    Current Employee - Csr1 in Troy, MI

    I have been working at Allegra Direct Communications

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    to help gain more experience in a cooperate environment and build relationship with people

    Cons

    The workload can be overwhelming.

    Advice to Management

    Increase the base pay to something more tangible.


  9. Just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Detroit, MI
    Current Employee - Customer Service Representative in Detroit, MI

    I have been working at Allegra Direct Communications full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Laid back atmosphere Easy once you are able to learn everything Promote from withing(although lacking much opportunity)

    Cons

    Benefits aren't great Management staff isn't unified Time-off is difficult to come by Too focused on numbers to invest the time in employees

    Advice to Management

    Invest in your employees and you will have a much lower turnover rate and more senior staff.


  10. Does not recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rochester, MI
    Former Employee - Customer Service Representative in Rochester, MI

    I worked at Allegra Direct Communications

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Love the members that call in even if they did scream at you!

    Cons

    Bad pay, expensive benefits and a trashy work plAce

    Advice to Management

    Treat your employees how you would like to be treated


  11. Fast paced call center.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Troy, MI
    Current Employee - Customer Service Representative in Troy, MI

    I have been working at Allegra Direct Communications

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Talking to providers from different states and making conversation.

    Cons

    No direct deposit,401k,vacation time, promotion from within.



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