Alliance Data Reviews

Updated September 18, 2014
Updated September 18, 2014
106 Reviews
3.5
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alliance Data President & CEO Ed Heffernan
Ed Heffernan
67 Ratings

Review Highlights

Pros
  • The company offers great pay and benefits, and overall I feel the work life balance was okay (in 14 reviews)

  • The work environment is pleasant and the company invests in educating associates on corporate values and strategy (in 5 reviews)


Cons
  • Unreasonable work load, poor work/life balance, heavy favoritism by all of management (in 5 reviews)

  • Difficult to move up in the company from the call center even with a college degree (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A holding company with separate cultures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Alliance Data full-time

    Pros

    Lots of the benefits of a big company while still having that small-company feel. The fact that we fly under the radar can be a plus. Fairly good benefits. The compensation philosophy has been described to us as "50% mark in salary, 75% mark in bonus." As long as the stock price has been rising it has been good.

    Cons

    Not many growth opportunities or chances to move into different divisions. You don't get help managing your career, so you have to rely on your own self-promotion to move up. They may be hitting a wall from stock price growth, which will mean cuts.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good, growing company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alliance Data

    Pros

    Promote from within, good benefits, 401k, etc

    Cons

    Red tape to negotiate when seeking promotion

    Advice to ManagementAdvice

    Hold fairs to cross meet people in other departments.

  3. 1 person found this helpful  

    Awesome Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alliance Data for more than 10 years

    Pros

    Excellent organization that is growing rapidly. True team oriented environment with a focus on challenging each member at all levels to be engaged. Pays well and rewards performance.

    Cons

    The commitment level necessary to keep up means this company is not for everyone.

    Advice to ManagementAdvice

    Keep up the great work and do not become complacent...success can create this.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Risk Analyst  in  Columbus, OH
    Former Employee - Credit Risk Analyst in Columbus, OH

    I worked at Alliance Data full-time for more than a year

    Pros

    Great work-life balance, benefits keep improving, the risk department is very friendly, there is a lot of department outings that improve teamwork and boost productivity.

    Cons

    No cons worth mentioning. Credit risk is a great department.

    Advice to ManagementAdvice

    Keep improving by listening to your talented employees!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alliance Data as an intern for less than a year

    Pros

    Everyone is friendly and inspiring. A great culture fit.

    Cons

    I wish they had other coffee creamer as I don't like the powder kind.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Thriving company with a fantastic culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Alliance Data full-time for less than a year

    Pros

    Great benefits, a company that treats you like a person, not a number, great community involvement where associates are expected to volunteer and participate in company community projects, great transparency from management, management cares about associates at all levels, with CEO touring locations on roadshows frequently every year to talk with associates.

    Cons

    Company has grown increasingly fast during the past year, so it'll be interesting to see if there is a downfall to such fast growth/hiring of so many people. Cultural differences with businesses acquired means that some associates still consider themselves as working for previous employer, rather than Alliance Data lines of businesses.

    Advice to ManagementAdvice

    Continue to foster an environment where mistakes are ok, so that innovation is never stifled.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alliance Data

    Pros

    all the basics. 401k, commission, pto, paid holidays, make my own schedule

    Cons

    scheduling requirements (must work x weekend hours per month)

    Advice to ManagementAdvice

    provide better skip tracing

  9.  

    Collections Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative  in  Milford Center, OH
    Former Employee - Collections Representative in Milford Center, OH

    I worked at Alliance Data full-time for more than a year

    Pros

    Money is great! Insurance was great!

    Cons

    The staff is awful and if you end up needing emergency surgery and extra time off because you aren't healed they will let you go.

    Advice to ManagementAdvice

    Learn to run a business and take some extra training while you are at it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Horrible employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Alliance Data full-time for more than 3 years

    Pros

    Good pay, if that's all that is important to you.

    Cons

    HR team has poor leadership and lacks heart. Inconsistent and unfair practices.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    The company has a lot of potential but lacks the leadership to live up to it's full potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alliance Data full-time

    Pros

    Company is on target in developing a good culture and could benefit from a good shake-up.. Benefits are generally good. The company's stock performance has been stellar!

    Cons

    The company is plagued by passive-aggressive leaders lacking in management capability and competence. Painfully and woefully lacking in diversity and clueless about managing differences.. Fear and intimidation are not good management strategies.

    Advice to ManagementAdvice

    Discontinue hiring "yes" people and take a few real risks. Embrace diversity as a strength rather having leaders who all look, sound and act the same. That's not unity, it's called cloning. Not good. The market performance is good now, but imagine how much better it would be if you stretched beyond mediocre leaders?

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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