Alliance Data Systems Reviews

Pros

Company has great work life balance

Cons

Not sure about new managment structure

Pros

Work Life Balance
Benefits Package
Growth Company
Growth Industry

Cons

Senior Leadership lack of interpersonal skills
Few Senior Leaders have mentoring capabilities

Advice to Senior Management

Invest in leadership training at the executive level.

Pros

Benefits, Work/life balance, Successful company in a hot industry creates opportunities

Cons

Sometimes it's tough to figure out how to get others to do something, in order to get your job done properly, when they're not interested and have their own motivations

Advice to Senior Management

Ramp up the pressure to improve systematically in order to keep growing as quickly as in the past

Pros

Solid commitment from management concerning work/life balance
Respectful work environment
Professional, knowledgeable, helpful and considerate co-workers
Corp tries to give the appearance that they care about associates
Can typically count on getting the tools you need to do your work

Cons

A fairly decent number of promotions and personnel moves leave you scratching your head
Some associates acting as managers still not fit to be managers
Company health insurance incentive program always a sore spot with associates
Not much room for career advancement despite what you might be told

Advice to Senior Management

More transparency around things like promotions, lateral moves, talent calibration. How does this stuff really work

Pros

It is a stable work environment. Alliance Data Systems has done very well through the economic crisis and continue to do well.

Cons

Some departments are not open to ideas for improvement.

Advice to Senior Management

Think outside the box occasionally. There can be many paths that will lead to the same if not better end result. Just because the same methods have been used for years, doesn't mean they always should be used.

Pros

Democratic and attention to employee feedback. Leadership show respect to employees. Exposure to multiple different areas. Easy access to senior leadership team.

Cons

Less holidays days than avg (no holiday for Black Friday, New Year Eve).
Average vacation time compared to peers.
Not sufficient HR/org mechanism to encourage job rotation.

Advice to Senior Management

get true 360 feedback for performance and promotion of employees.
create clear lines/tracks career development/growth paths for managers and individual contributers to reflect tenures, experience, skills, performance, and responsibilities. Currently there are a few cases where "director" reporting to another "director".

Pros

work life balance is encouraged
Frugal nature helped weather recession

Cons

Low pay and poor benefits

Advice to Senior Management

Big gap between leaders and associates causes resentment

Pros

One of the best things about working at Alliance Data is the people. Everyone is very respectful and team-oriented. People think about how to help each other.

Cons

Day to day the work is pretty similar. Not much changes in the private label credit card world so opportunities to be innovative are somewhat limited.

Advice to Senior Management

Look for more ways to develop and promote women to leadership roles within the organization. I think their skills could me made better use of.

Pros

Growing company, good people to work with and work for

Cons

Not a lot of opportunities for growth, unless you live in Columbus

Pros

benefits were great, pay, people

Cons

Customers are always irate and high turnover ratios

Advice to Senior Management

The leadership was okay. I had 3 different supervisors and they were pretty much new so i never knew what it was like to get have someone experienced talking to me