Allianz Worldwide Care

www.allianzworldwidecare.com
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Allianz Worldwide Care Reviews

Updated April 8, 2015
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2.2
31 Reviews
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Ron Buchan
20 Ratings

Employee Reviews

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  1. customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Allianz Worldwide Care as a contractor

    Recommends
    Recommends

    Pros

    If you don't get friends you do not get a job even if you do a good job

    Cons

    Easy work, good opportunity to grow

  2. Good company to work for and develop your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Real opportunities of progression on your career, multi-cultural company, very profitable, is growing every year so it is a stable company to work for.

    Cons

    Too much work, managers don't know how to manage change and sometimes are choosen only because of their managing skills but they have no technical skills.

    Advice to Management

    Please study your team roles and tasks so you know what people in your team are doing and make sure you understand it so you are seeing as a truly leader and people will trust and respect you.

  3. Helpful (1)

    Medical Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Service in Dublin, Dublin (Ireland)
    Current Employee - Medical Service in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I believe it is a great place to work. The salary is great, bonus, over time and lots of oportunities.

    Cons

    I do not have much to say. It is a tough industry so it is challenging place to work. They ask a lot from you might be the reason many people complain about this company.

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  5. Helpful (3)

    A cesspit of bullying and extreme management behaviour

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allianz Worldwide Care

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Money's ok. Canteen's nice. They let you leave at the end of the day.

    Cons

    I guess you don’t realise these things until you move on, but reflecting on the 7 long years I spent slogging away at the Allianz Worldwide Care coalface, what strikes me most is what an ugly, ugly place to work it was.

    Throughout my time at AWC, I witnessed some genuinely disturbing management behaviour: intimidation, clandestine meetings, sabotaging of subordinates work, micromanaging, over the top surveillance, cronyism and good old-fashioned, demeaning, “off the record” bawl-outs.

    Unfortunately, management are well-protected, and the odds are stacked against staff who do encounter issues of bullying and harassment. Company policies may well be created to the letter of the law, but they are not executed in the spirit of it. Female employees cannot claim paid maternity benefit unless they have been with the company for 3 years, and cannot claim it again for another 2 after that. Fo’shiz? In 2015? Anyone got Sharon Sandberg’s direct line…?

    HR are well aware of the issues, and they are well aware of the reputation they have on glassdoor (check out the random ‘positive’ reviews that pop up after a spate of genuine negative reviews). The only way anything will be done to address the entrenched culture of bullying is if the matter becomes enough of a reputational risk. Share your experiences on glassdoor, join a union, and if you have legal, industry, or media contacts, use them.

    The good news is, that with the economy looking up and with more positions becoming available at exciting, dynamic multinationals in Dublin, the talented graduates and multilingual employees stuck in mindless, dead-end callcentre and claims-processing roles will be poached. Until then: best of luck current employees! (And to prospective hires: RUN!)

    Advice to Management

    Forget what they taught you at the Frank Underwood School of Leadership and start treating people like human beings.

  6. Helpful (2)

    If you speak a second language...go elsewhere in Dublin but not here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Dublin, Dublin (Ireland)
    Current Employee - Sales in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Job, Salary and a warm indoor office desk

    Cons

    Overtime, Micromanagement, need approval to go to bathroom, do not care about you

    Advice to Management

    read glassdoor.com

  7. Helpful (3)

    Hell in Hearth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allianz Worldwide Care full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You have a job and get a salary.

    Cons

    Useless micro management at all levels.
    Bullying is a daily activity you are subjected to and HR seem to be well aware of it, but prefer to turn a blind eye as they are too busy making sure that you are wearing business clothes.
    Overtime is not a choice as they push you so much that in the end it becomes mandatory.
    Pressure all the time, no wonder lots of people are in stress leave or leave the company.
    No flexibility .
    Very bad atmosphere.
    Ridiculous lunch and break times.
    They advertise other job opportunities across the other departments but they will not let you go to the other departments if you are good at what you do already. They will fail your interview and say you don't have the necessary expertise to do the job.
    As soon as they hear you are leaving management ignores you for the whole period notice and does not even say goodbye on your last day.

    Advice to Management

    Listen employee's survey feedback and get yourselves qualified leaders who know what they are doing.

  8. Helpful (4)

    This is a great Company full of opportunities and a great multi-cultural workforce. Co-workers were very friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Officer in Dublin, Dublin (Ireland)
    Former Employee - Claims Officer in Dublin, Dublin (Ireland)

    I worked at Allianz Worldwide Care full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits - bonuses and overtime, bus ticket refund, training ( they pay for further education) Sports and Social Club and Employee Health and well being events, excellent canteen, co-workers became my friends! I was really sorry to leave but I had to return home for personal reasons.

    Cons

    not many ... you have to work hard but day flies! Huge focus on customer and delivering superior service at all times.

    Advice to Management

    Keep growing - new employees every week great to see!

  9. Helpful (3)

    A company driven by greed and run like a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Officer Level
    Current Employee - Officer Level

    I have been working at Allianz Worldwide Care full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The company has a good scheme of bonuses and salary increases linked to length of service. Salaries are not the worst in the market.

    Cons

    'Show me the money' would be the phrase that summarize the values of Allianz Worldwide Care. Neither the interest of clients nor the staff's well-being are allowed to impede this company's frantic race for money.

    For a company that is part of the Allianz brand, I find it surprising there is such a high level of improvisation, lack of internal communications and poor strategic planning.

    From a professional development perspective, Allianz Worldwide Care is not a place for career growth, even less for those who show the merits or work hard. Only those with the right friends and the right nationality may get somewhere.

    The HR department is effectively a recruitment agency.

    In a nutshell: before applying for a job here, make sure you have exhausted all other possibilities. You are pretty certain to be better off somewhere else.

  10. Helpful (6)

    Bullying brushed under the carpet, bad working environment, disregard of work life balance,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allianz Worldwide Care full-time (More than a year)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    It pays a wage on time, annual Christmas party with free bar until around 2am.

    Cons

    There is on going bullying across all departments at AWC, HR clearly ignores it and tries to brush it under the carpet. I worked there for a year and a half so I've given the company long enough to show their benefits but I've given up after the manager aggressively pushed me off the edge.

    As soon as they hear you are leaving management ignores you for the whole period notice. Company notice period policy is 2 months thus it is hard for you to find another role quickly. They make you do the whole 2 months notice even if you have holidays left to take.

    They try and make it out they provide lots of training but they make it clear that you have to sign a contract in agreement to stay longer in the company to repay that benefit or that they will take every cent off your last wage.
    They advertise other job opportunities across the other departments but they will not let you go to the other departments if you are good at what you do already. They will fail your interview and say you don't have the necessary expertise to do the job.

    They have a "subsidised canteen" but its not much cheaper than the spar across the road.
    There is nothing around the area except a Spar and a gym in which you have to pay for almost full price. They offer a 10% discount but the gym membership is higher than other gyms around the area anyway.

    Pregnancy is frowned upon, as soon as they hear you are pregnant you are ignored for the rest of the time you are there until you leave for maternity. They don't pay maternity unless you are 3 years permanent in the company. And only pay twice. Be prepared if you plan to have 3 kids while working for them. They will not pay you after second time.

    Overtime is common - no appreciation for working overtime but you do it in order to complete the task, no flexible time is allowed across board. Flexi/shift time only applies to Claims/Helpline department. you don't want to work for that department it's robotic.

    Advice to Management

    Provide some form of anti bullying measure, there is none right now.

  11. Helpful (4)

    Not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrator in Dublin, Dublin (Ireland)
    Former Employee - Administrator in Dublin, Dublin (Ireland)

    I worked at Allianz Worldwide Care part-time (More than 3 years)

    Pros

    Financial Benefits , Private Healthcare

    Cons

    -micromanaged
    -very little opportunities to move internally, lack of progression and promotion
    -discrimination- women having kids are excluded from promotion/progression
    -bullying, harassment on daily basis
    -policies& procedures set up by HR not being reflected

    Advice to Management

    Would be good if the management would respect their employees, would recognize diversity that HR talks about in their policies and should stop lying to people.

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