Allianz Worldwide Care

www.allianzworldwidecare.com
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Allianz Worldwide Care Reviews

Updated June 26, 2015
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2.6
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Allianz Worldwide Care CEO Ron Buchan
Ron Buchan
23 Ratings

35 Employee Reviews

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  1. Excellent Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allianz Worldwide Care

    Pros

    A lot of learning and training. Very hands on Managers.

    Cons

    No bonuses. Little opportunity to transfer from one division to another.


  2. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Officer in Dublin, Dublin (Ireland)
    Current Employee - Client Service Officer in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very good relationship between employees, very helpful managers, good benefits. Colleagues help each other and teams as well.

    Cons

    The salary is pre-defined and no raises are accepted. This should be totally reviewed as it is a German standard that does not work (employee retention-wise) in the rest of Europe.

    Advice to Management

    N/A


  3. Think the negative views here are extreme!?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Officer in Dublin, Dublin (Ireland)
    Current Employee - Claims Officer in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent entry-level salary packages: €25k starting at officer level, +€2k additional for using multiple languages, +€2k for passing insurance exams, length of service bonus, monthly department bonus, Christmas bonus, (non-compulsory)overtime incentives that will make the taxman love you - if you don't have a professional qualification and want to earn some dough this is the place to do it!!

    Great Personal Development/Opportunities to progress career/change career within company: The reviews here that say mothers/non-nationals/people in the company the longest are the only ones promoted is complete bull.. High performers will do well at AWC if they really want it. It is a high-performance environment and with that comes a challenging work-load - this is not a place for people to just doss and take it easy, it's fast-paced, it's challenging, sometimes tough but definitely not boring!!

    Childcare benefit, subsidised VHI and Canteen, Sports and Social club, Health and Wellbeing Initiatives (onsite massages monthly!)

    Rich multicultural environment - meet people from all walks of life and backgrounds.

    Cons

    The location is a bit of a pain for those who don't drive, also, the area is completely devoid of local amenities. Break/lunchtimes are within the law but very short - enough time to just grab a quick bite in the canteen onsite... There is no such thing as being able to fly to the bank or post office during your lunch, running errands has to be kept outside office hours if you work at AWC which can be hard.
    Also, limited choice for lunch with the onsite canteen and a Spar across the road..

    Advice to Management

    Some better initiatives to integrate staff would be great - AWC have this highly diverse workforce, diversity is promoted, but little is done in the day to day working environment around this - atmosphere can feel cold at times.

    But otherwise great company! Proud to say who I work for and sad that not all employees don't seem to know good opportunities when they have them :)


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  5. Loads of Overtime

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Officer in Dublin, Dublin (Ireland)
    Current Employee - Claims Officer in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You won't loss your job as there is more than enough to do.

    Cons

    loads of presure on the targets = quantity over quality;
    mandatory over time - as per contract 40 hours week but standard is 44 hrs;
    constant request to work on weekend and 13 hours ones a week if not at least one you "let the team down"


  6. claim officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allianz Worldwide Care

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Lot of well paid overtime available

    Cons

    kind of same job everyday


  7. Senior Helpline Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brussels (Belgium)
    Former Employee - Anonymous Employee in Brussels (Belgium)

    I worked at Allianz Worldwide Care full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Company ambiance is great, colleagues are super friendly. Good benefits such as transportation paid 100%, 7€ meal vouchers, group insurance, flexi time. Overtime compensated with either extra cash or days off.

    Cons

    Management is unfortunately very poor. Bad communication to employees. You need to be a hypocrite and never say anything if you ever want to be promoted. It's always the same people who are promoted. Company culture is old fashioned. HR is clueless. No carreer management. The helpline is a helpless place to work in.... systems are numerous and bulky and not user friendly. Constantly under pressure!

    Advice to Management

    Be real and honest. Learn to communicate. Create more carreer opportunities if you don't want to loose good staff.


  8. Good company to work for and develop your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Real opportunities of progression on your career, multi-cultural company, very profitable, is growing every year so it is a stable company to work for.

    Cons

    Too much work, managers don't know how to manage change and sometimes are choosen only because of their managing skills but they have no technical skills.

    Advice to Management

    Please study your team roles and tasks so you know what people in your team are doing and make sure you understand it so you are seeing as a truly leader and people will trust and respect you.


  9. Helpful (1)

    Medical Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Service in Dublin, Dublin (Ireland)
    Current Employee - Medical Service in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I believe it is a great place to work. The salary is great, bonus, over time and lots of oportunities.

    Cons

    I do not have much to say. It is a tough industry so it is challenging place to work. They ask a lot from you might be the reason many people complain about this company.


  10. Helpful (8)

    A cesspit of bullying and extreme management behaviour

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allianz Worldwide Care

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Money's ok. Canteen's nice. They let you leave at the end of the day.

    Cons

    I guess you don’t realise these things until you move on, but reflecting on the 7 long years I spent slogging away at the Allianz Worldwide Care coalface, what strikes me most is what an ugly, ugly place to work it was.

    Throughout my time at AWC, I witnessed some genuinely disturbing management behaviour: intimidation, clandestine meetings, sabotaging of subordinates work, micromanaging, over the top surveillance, cronyism and good old-fashioned, demeaning, “off the record” bawl-outs.

    Unfortunately, management are well-protected, and the odds are stacked against staff who do encounter issues of bullying and harassment. Company policies may well be created to the letter of the law, but they are not executed in the spirit of it. Female employees cannot claim paid maternity benefit unless they have been with the company for 3 years, and cannot claim it again for another 2 after that. Fo’shiz? In 2015? Anyone got Sharon Sandberg’s direct line…?

    HR are well aware of the issues, and they are well aware of the reputation they have on glassdoor (check out the random ‘positive’ reviews that pop up after a spate of genuine negative reviews). The only way anything will be done to address the entrenched culture of bullying is if the matter becomes enough of a reputational risk. Share your experiences on glassdoor, join a union, and if you have legal, industry, or media contacts, use them.

    The good news is, that with the economy looking up and with more positions becoming available at exciting, dynamic multinationals in Dublin, the talented graduates and multilingual employees stuck in mindless, dead-end callcentre and claims-processing roles will be poached. Until then: best of luck current employees! (And to prospective hires: RUN!)

    Advice to Management

    Forget what they taught you at the Frank Underwood School of Leadership and start treating people like human beings.


  11. Helpful (2)

    If you speak a second language...go elsewhere in Dublin but not here...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dublin, Dublin (Ireland)
    Current Employee - Sales in Dublin, Dublin (Ireland)

    I have been working at Allianz Worldwide Care

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Job, Salary and a warm indoor office desk

    Cons

    Overtime, Micromanagement, need approval to go to bathroom, do not care about you

    Advice to Management

    read glassdoor.com



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